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JM Lexus

Margate, FL

Overview
Reviews
4.9
9,099 Reviews
Call Dealership (954) 972-2200
View Awards

5350 W Sample Rd

Margate, FL

33073

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Showing 9,099 reviews

February 26, 2022

This is the second car we’ve leased from JM. They were very helpful in getting us the car we wanted during this time of car shortages. Our salesperson was very helpful & knowledgeable. More

by sharonkurzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cano
Report | Print
Feb 28, 2022 -

JM Lexus responded

Hi Sharon - thank you for taking the time to review JM Lexus! We're thrilled to hear that our team walked you through the purchase of your vehicle and we wish you safe travels!

February 26, 2022

They didn’t do tire rotation but charged from me for rotation service. I am not recommending this facility for service. More

by Gijick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier
Report | Print
Feb 28, 2022 -

JM Lexus responded

Thank you for speaking with our service manager about your concerns. Please let us know if there is anything further we can do to assist you.

February 26, 2022

Alicia Stark is the only reason I decided to stay in Lexus. Love her, her warm personality and professional salesmanship. Leasing has never been more pleasurable. Love the service at Lexus.❤️❤️🙏🙏 More

by Mysticjules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
Report | Print
Feb 28, 2022 -

JM Lexus responded

We are delighted to read your glowing review of Alicia! She is a valuable member of our team and we will be sure to pass along your feedback to her. Thank you from all of us at JM Lexus!

February 26, 2022

Great customer service! I love my new vehicle. Fast and easy process. No other sales rep I rather deal with. More

by Afried15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
Report | Print
Feb 28, 2022 -

JM Lexus responded

Congratulations on your purchase! We are delighted that our team took such great care of you and made you a happy JM Lexus customer. Thank you and safe travels!

February 26, 2022

Michael Thomas was very helpful and gave me all the information I needed to make my decision to lease my new vehicle. More

by Rhearosenfeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas, German Afanador
Report | Print
Feb 28, 2022 -

JM Lexus responded

Thank you for taking the time to review us! We are so glad to hear that Michael delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again JM Lexus!

February 26, 2022

Very nice location and excellent service. Easily accessible and easy to find. No complaints whatsoever. More

by elcyandara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
Report | Print
Feb 28, 2022 -

JM Lexus responded

This review is music to our ears! Thank you for trusting JM Lexus with your business, we hope to work with you again down the road. Enjoy the ride!

February 26, 2022

Always very knowledgeable and friendly and by far the best customer service I’ve ever experienced. More

by Rrmendonca20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ercolano, Dario Dziamalek, German Afanador, Lancia Lindo, Fran Levine, Ryan Allison, Jory Pauletti
Report | Print
Feb 28, 2022 -

JM Lexus responded

This review makes our day! Thank you for coming to JM Lexus and for stopping by to share your support of our work. See you next time!

February 25, 2022

Always a great experience with Donna my service advisor. It’s alway a please having my Lexus serviced. . More

by Rizzodavid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna pasifico
Report | Print
Feb 25, 2022 -

JM Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Donna and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

February 25, 2022

Do not go here! I got my brakes done here and my tire ended up flying off! Needless to say my car was totaled and the manager I spoke to did nothing to try and even More

by Nikkibouie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Luz
Report | Print
Feb 25, 2022 -

JM Lexus responded

As we've explained, your right front wheel came off because your axle broke. This was in no way related to us replacing your rear brake. If you have further questions about this please reach us at marketing@jmlexus.com. Thank you.

Feb 25, 2022 -

Nikkibouie responded

As I explained to her, my axle broke because I did 3 360’s on the highway and hit a wall. There was nothing left on my tire by that time. Thank the lord I had a witness!!!! Any further questions you have can go through my attorney!!!

February 25, 2022

Ashley Alt sold me my new Es hybrid recently and made the entire process smooth and easy.It was my pleasure working with her. More

by Stevecorr638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alt
Report | Print
Feb 25, 2022 -

JM Lexus responded

Congratulations on your new Lexus ES Hybrid! Thank you for choosing JM Lexus and for stopping by to share a great review of Ashley and the team. Safe travels ahead!

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