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JM Lexus

Margate, FL

4.9
9,112 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,112 reviews

February 25, 2022

Always a great experience with Donna my service advisor. It’s alway a please having my Lexus serviced. . More

by Rizzodavid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna pasifico
Feb 25, 2022 -

JM Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Donna and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

February 25, 2022

Do not go here! I got my brakes done here and my tire ended up flying off! Needless to say my car was totaled and the manager I spoke to did nothing to try and even More

by Nikkibouie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Luz
Feb 25, 2022 -

JM Lexus responded

As we've explained, your right front wheel came off because your axle broke. This was in no way related to us replacing your rear brake. If you have further questions about this please reach us at marketing@jmlexus.com. Thank you.

Feb 25, 2022 -

Nikkibouie responded

As I explained to her, my axle broke because I did 3 360’s on the highway and hit a wall. There was nothing left on my tire by that time. Thank the lord I had a witness!!!! Any further questions you have can go through my attorney!!!

February 25, 2022

Ashley Alt sold me my new Es hybrid recently and made the entire process smooth and easy.It was my pleasure working with her. More

by Stevecorr638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alt
Feb 25, 2022 -

JM Lexus responded

Congratulations on your new Lexus ES Hybrid! Thank you for choosing JM Lexus and for stopping by to share a great review of Ashley and the team. Safe travels ahead!

February 25, 2022

Excellent experience Dan Philips made the buying process very pleasant. My second purchase at JM and went very well. More

by Roy.winters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Feb 25, 2022 -

JM Lexus responded

Thank you for the great review, Roy! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Dan and the JM Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

February 24, 2022

German is a pleasure to work with. Not a high pressure salesman. I have recommended him to friends. More

by modesk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
Feb 24, 2022 -

JM Lexus responded

Thank you for recommending German! We are delighted to hear that he delivered a pressure-free service and helped you get into a great vehicle. Congratulations from our JM Lexus team!

February 24, 2022

Dan Phillips followed through after our first meeting. In ten days he had the car and the deal. I would highly recommend working with him. More

by Lee101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips, German Afanador
Feb 25, 2022 -

JM Lexus responded

Thank you for the great review! We are so glad to hear that you had such a seamless purchase experience working with Dan and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

February 24, 2022

Tim Spellman was fantastic! He knew his product, the no haggle approach was wonderful, and Tim delivered the beautiful car with no drama! It was a painless pleasure to walk out, More

by Alan Safian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Feb 25, 2022 -

JM Lexus responded

Alan, thank you for the great review! We are so glad to hear that you had such a straightforward and successful purchase experience working with Tim and the JM Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you back for your first oil change!

February 24, 2022

Very transparent throughout the car buying experience. Dan has been super helpful and provided frequent update along the way. There is not dealer fees as they marketed More

by tommyko1416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Feb 25, 2022 -

JM Lexus responded

Tommy - Thank you so much for your review! We love to hear that Dan has provided communicative service throughout your purchasing process. All of us at JM Lexus are grateful for your business!

February 24, 2022

Everything and everyone were perfect, especially Dan, my service manager.Time estimate was kept. Much appreciated. More

by Hew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan. Service Rep.
Feb 25, 2022 -

JM Lexus responded

Thank you so much We are delighted to hear that Dan helped your recent service visit go perfectly. For all your future auto needs, JM Lexus will be here to help!

February 24, 2022

My Service Manager (Ramesh Singh) is the most Awesome person. I have a medical issue and can’t walk or stand much which inconveniences me sometimes. I called ahead of time and explained to him, he said “ More

by maxig28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Singh, Ramesh
Feb 25, 2022 -

JM Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful and efficient service experience working with Ramesh. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at JM Lexus!

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