Back

JM Lexus

Margate, FL

4.9
9,099 Reviews

5350 W Sample Rd

Margate, FL

33073

Directions

By Type

Showing 9,099 reviews

February 23, 2022

Bad service. They delay and delay. And i need to pay the rental car fee by my pocket. They kept saying Progresdive didn’t approve yet. But the fact Progresdive di More

by lqywing
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abby
Feb 24, 2022 -

JM Lexus responded

Thank you for your review. Please contact us at marketing@jmlexus.com so that our management team can discuss your concerns further. We hope to hear from you soon.

February 22, 2022

This dealership was only one we visited that did not hide their fees and no arm bending. Our sales person, Anthony, was truly a blessing and we are thankful to the Lord for His guidance and provision for th More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 22, 2022 -

JM Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Anthony and the JM Lexus team. Enjoy your new vehicle, and we hope to see you back again down the road!

February 22, 2022

JM Lexus IS the. Est Lexus dealership I have ever dealt with. They are upfront with their pricing and their service is excellent. My Sales Associate, Ryan O’kuhn was More

by Stutane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan O’kuhn
Feb 22, 2022 -

JM Lexus responded

Thank you for taking the time to share! We strive to deliver a seamless and straightforward experience for our guests, and it means a lot to hear that this was reflected in your time working with Ryan. We will be sure to pass on the kind words. Drive safely, and we hope to see you back again at JM Lexus!

February 22, 2022

My service was great and in a timely manor, and Ken was great Everything about my visit today for service was fantastic I would recommend it highly More

by Donna Dugan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken my service person
Feb 22, 2022 -

JM Lexus responded

Donna, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Ken and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

February 22, 2022

Salesman Dario was outstanding, it was the best experience I ever had buying a car. Thank you again with great service during this difficult time. More

by kpbutler442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Dziamalek, Pedro Diaz
Feb 23, 2022 -

JM Lexus responded

We are delighted to hear that our team gave you the best car-buying experience you have ever had! Thank you for choosing JM Lexus and for stopping by to leave a review of Dario. Safe travels in your new ride!

February 22, 2022

This particular review is based on my most recent visit which was a maintenance visit. My adviser was Daniel Whittingham and he is always awesome! He's very down to earth, humble, genuine, knowledgeable an More

by Tasha R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Whittingham
Feb 22, 2022 -

Tasha R. responded

JM Lexus Feb 22, 2022 Tasha R. This particular review is based on my most recent visit which was a maintenance visit this month on the 12th. My adviser was Daniel Whittingham and he is always awesome! He's very down to earth, humble, genuine, knowledgeable and professional. I ALWAYS request him for my vehicle services. It's hard to find great customer service these days.

Feb 23, 2022 -

JM Lexus responded

Tasha, thank you for the glowing review! We are very proud of our team, and hearing that you had such a successful experience working with Daniel made our day. Drive safely, and we will be sure to let him know how much you appreciate his help! - The JM Lexus team

February 21, 2022

Love their service. All the guys and ladies service advisors are great. They take pride in there work, and it shows. More

by Bakerd910
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Chandler
Feb 21, 2022 -

JM Lexus responded

We're honored to hear that you can tell how proud we are of the service we provide at JM Lexus! Our team will be so pleased to hear your kind words about their hard work, and we look very forward to our next opportunity to go above and beyond for you!

February 20, 2022

By far the absolute best dealership experience I ever had. Bought my first car for approximately 65 year's ago. Purchased a L certified Lexus from JM Lexus. Great car, serviced 2 Lexus’s at JM,totally sa More

by zadieteddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 21, 2022 -

JM Lexus responded

We are incredibly grateful for your committed business! It's great to hear that Carlos has been helpful throughout your visits. Let us know if we can do anything else for you!

February 20, 2022

Awesome, so glad, although quite a bit further than the Lexus in North Miami, so much better and worth the drive More

by Larryccd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian , Robert St Aubin
Feb 21, 2022 -

JM Lexus responded

It means so much that you made the drive out to see us at JM Lexus. Thank you for the rave review!

February 20, 2022

German provided an incredibly easy experience and explained the entire process clearly. He was friendly and clear as to what we can expect in our buying process. More

by tmooney0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea , German Afanador
Feb 21, 2022 -

JM Lexus responded

Thank you for the great review! We are thrilled to hear that you found the right vehicle working with German. Congrats on your purchase, and we hope to see you back again at JM Lexus!

...
290
...