JM Lexus

In andOut in the exact time I was told. JM does a great In and Out in the exact time I was told. JM does a great job all the time In and Out in the exact time I was told. JM does a great job all the time More

Takes two hours to rotate tires and to tell me that something else is wrong and charged me for way more stuff. I’m finally called down that my car is ready and to wait outside. Waited for 30 more min, something else is wrong and charged me for way more stuff. I’m finally called down that my car is ready and to wait outside. Waited for 30 more min, with workers passing by me not even checking on me. I had to finally say something to someone and my car was instantly brought out. I hate I’m Lexus very overrated. More

Service men were extremely professional and Rich Wilson was thorough and pleasant to work with. was thorough and pleasant to work with. More

We have always been satisfied with service and friendly staff. Great customer service in the showroom and service area staff. Great customer service in the showroom and service area More

Alex was really great and made the process painless. I was in and out in an hour. He helped me to feel taken care of and followed up to make sure all my questions were answered. I would recommend him agai was in and out in an hour. He helped me to feel taken care of and followed up to make sure all my questions were answered. I would recommend him again and again! Thank you Alex! More

I have purchased many cars in my lifetime and several from Lexus but by far this is the best experience that I ever have had purchasing a vehicle. My sales person Alex, was not only very knowledgeable an from Lexus but by far this is the best experience that I ever have had purchasing a vehicle. My sales person Alex, was not only very knowledgeable and attentive but he worked hard to get me exactly what I wanted and really came through for me. He made the entire process pleasurable and easy and having him as one point of contact cut out so much back-and-forth and unnecessary time in the process it really was just an amazing difference. I love my vehicle and I'm so happy with the experience More

Very pleased with Carlos Nunez in the Service Dept. always takes care of any issues I may have. Car is always ready on time and washed. always takes care of any issues I may have. Car is always ready on time and washed. More

As always, service went very smoothly. Ken Kline is a very good service advisor. Also, my communication with other employees was pleasant and productive. very good service advisor. Also, my communication with other employees was pleasant and productive. More

very good customer service as always. Staff is very professional and kind. Everything was rectified in a timely manner. professional and kind. Everything was rectified in a timely manner. More

Even though I live in North Miami, I still make the trip up here JM lexus for service up here JM lexus for service More