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JM Lexus

Margate, FL

4.9
9,103 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,103 reviews

January 07, 2022

We had a great experience with German on the lease of a RX350. Over the last several weeks while the vehicle was being delivered we were able to work out all of the economic terms. During the pickup proces More

by smhoylman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
Jan 07, 2022 -

JM Lexus responded

Thank you for the great review! We are so glad to hear that German went above and beyond to assist with your purchase. Drive safely in your new Lexus NX 350, and enjoy it! We are looking forward to seeing you back again at JM Lexus!

January 06, 2022

Steve is a great sales person. He is very personable and has impeccable customer service skills. He guided us through the process and helped us get the vehicle we really wanted. Steve goes above and beyond More

by mjbensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Jan 06, 2022 -

JM Lexus responded

Thank you for the great review! We are thrilled to hear that Steve went above and beyond to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at JM Lexus!

January 06, 2022

Great service and help. The best - top notch! Salesman was perfect and considered all our needs. Would definitely come back ( even though there is a closer dealership). Thanks Pedro! More

by Jschweitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Jan 06, 2022 -

JM Lexus responded

Thank you so much for the kind feedback! We love to hear that Pedro's service stood out to you and that he ensured you drove home a satisfied customer. Congratulations and we look forward to working together again at JM Lexus!

January 06, 2022

JM Lexus.. Best service received in the 28 years I have been leasing a Lexus RX 350!! Clean facility, attentive service providers and super followup every step of the process. Ah yes I was in and out as p More

by louwil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Levy
Jan 06, 2022 -

JM Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the JM Lexus team. Drive safely in your Lexus RX 350, and we hope to see you back again down the road!

January 06, 2022

The entire experience was the best I gave ever had st a dealership, thanks to Jonathan and the awesome product. More

by Gelampe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
Jan 06, 2022 -

JM Lexus responded

Thank you for your great review of Jonathan and the team! We are grateful to have earned your business here at JM Lexus. Wishing you safe and happy driving ahead!

January 06, 2022

We had a great experience with German today. German answered any questions we had, was very thorough with his paperwork explanations and at the end helped me with car options that were new to me. More

by maryhoylman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
Jan 07, 2022 -

JM Lexus responded

Hi Mary - Thank you for sharing your experience with German! We are thrilled that you are a happy customer and we look forward to seeing you again at JM Lexus. Safe travels!

January 05, 2022

My experience with JM Lexus was amazing. The personal I dealt with was Very courteous and very genuine. They were not able to service my car immediately, so they provided me with a loaner which they did ve More

by julieroulhac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chasteen
Jan 05, 2022 -

JM Lexus responded

We're elated to hear that you had a wonderful experience from start to finish, Julie! Thank you for the kind feedback and for taking a moment to reflect - the entire JM Lexus team appreciates your support! Safe travels and see you next time!

January 05, 2022

The experience was overall good but the two hours wait was a bit too much I would have preferred a loaner and do other things for the two hours that I was setting there. More

by cangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 05, 2022 -

JM Lexus responded

Thank you for your feedback and for this information. We would be happy to speak with you to see what more we can do to assist with your situation. If you are willing to discuss this, please reach out to us at marketing@jmlexus.com.

January 05, 2022

Patrick went out of his way to help me get everything straightened out on my new car. Fix my fob. Got me a Jm License plate and he also fixed my clock. More

by tuckerconcord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allison
Jan 06, 2022 -

JM Lexus responded

Tucker, thank you for taking the time to share! We are thrilled to hear that Patrick went the extra mile to assist with your new vehicle. Drive safely, and we hope to see you back again at JM Lexus!

January 05, 2022

Excellent service from service department. Carlos Nunoz my service rep has been working with me for decades and he is a pleasure to work with. More

by Fjn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunoz
Jan 06, 2022 -

JM Lexus responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that Carlos delivered such a successful service experience. Drive safely, and we hope to see you back again at JM Lexus!

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