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JM Lexus

Margate, FL

4.9
9,128 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,128 reviews

January 06, 2022

Great service and help. The best - top notch! Salesman was perfect and considered all our needs. Would definitely come back ( even though there is a closer dealership). Thanks Pedro! More

by Jschweitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Jan 06, 2022 -

JM Lexus responded

Thank you so much for the kind feedback! We love to hear that Pedro's service stood out to you and that he ensured you drove home a satisfied customer. Congratulations and we look forward to working together again at JM Lexus!

January 05, 2022

The experience was overall good but the two hours wait was a bit too much I would have preferred a loaner and do other things for the two hours that I was setting there. More

by cangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 05, 2022 -

JM Lexus responded

Thank you for your feedback and for this information. We would be happy to speak with you to see what more we can do to assist with your situation. If you are willing to discuss this, please reach out to us at marketing@jmlexus.com.

January 05, 2022

Patrick went out of his way to help me get everything straightened out on my new car. Fix my fob. Got me a Jm License plate and he also fixed my clock. More

by tuckerconcord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allison
Jan 06, 2022 -

JM Lexus responded

Tucker, thank you for taking the time to share! We are thrilled to hear that Patrick went the extra mile to assist with your new vehicle. Drive safely, and we hope to see you back again at JM Lexus!

January 05, 2022

My experience with JM Lexus was amazing. The personal I dealt with was Very courteous and very genuine. They were not able to service my car immediately, so they provided me with a loaner which they did ve More

by julieroulhac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chasteen
Jan 05, 2022 -

JM Lexus responded

We're elated to hear that you had a wonderful experience from start to finish, Julie! Thank you for the kind feedback and for taking a moment to reflect - the entire JM Lexus team appreciates your support! Safe travels and see you next time!

January 05, 2022

Amazing experience! Steve McNeely took care of everything. He was able to get me the car I wanted and communicated extensively throughout the entire process. More

by Mira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Jan 05, 2022 -

JM Lexus responded

Mira - We are delighted to hear that Steve helped you drive home in the right car for you. Thank you so much for supporting JM Lexus with a fantastic review! We wish you safe and happy driving.

January 05, 2022

Incredible experience with Steve McNeeley!! He took care of all the heavy lifting, and I was in and out of the dealership in about an hour and a half! Such a seamless process and unbelievable people that we More

by Karistaino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Jan 06, 2022 -

JM Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Steve delivered such an outstanding purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at JM Lexus!

January 05, 2022

Excellent service from service department. Carlos Nunoz my service rep has been working with me for decades and he is a pleasure to work with. More

by Fjn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunoz
Jan 06, 2022 -

JM Lexus responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that Carlos delivered such a successful service experience. Drive safely, and we hope to see you back again at JM Lexus!

January 04, 2022

Without a doubt, after leasing over 20 vehicles from JM, this was by far my best experience yet! Steve McNeeley is knowledgeable and thorough and was amazing throughout the entire process! More

by montfred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Jan 04, 2022 -

JM Lexus responded

We are thrilled that your recent experience was so positive and successful! Thank you for trusting JM Lexus with your business, and for highlighting Steve's great work. Safe travels in your new car!

January 04, 2022

Efficient, professional. Staff obviously know what they are doing. Definitely impressed with the service here. More

by Db514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jan 05, 2022 -

JM Lexus responded

Thank you for taking the time to review us! It means a lot to hear that you are so confident in the JM Lexus team to get the job done. Safe travels, and we hope to earn your business again down the road!

January 04, 2022

Incredible experience all the way around! Steve McNeely took care of everything and communicated extensively throughout the process. And might I mention, what a beautiful car! More

by Jason.godwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Jan 04, 2022 -

JM Lexus responded

Thank you for the wonderful review, Jason - we're thrilled your new car is just as beautiful as you'd hoped! Drive safely - and we appreciate you trusting Steve and the JM Lexus team with your business!

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