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JM Lexus

Margate, FL

4.9
9,128 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,128 reviews

October 21, 2021

Work was done that I did not authorize. Paid an additional $350 for work I don't feel I needed. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Nunez
October 21, 2021

JM Lexus is thorough and efficient. Their sales and service departments are excellent. They are always courteous and respectful. More

by Burton93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nahar and Alicia Stark
Oct 22, 2021 -

JM Lexus responded

Thanks for the wonderful review of JM Lexus! We're happy that our work is performed efficiently and thoroughly and that our team is respectful and courteous. There's no better feedback we could ask for!

October 20, 2021

Ryan O'Kuhn at JM Family Lexus just sold me my 3rd vehicle and every time is a totally professional experience. Ryan makes the entire experience easy and thoroughly enjoyable. More

by Keyoneinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan O'kuhn
Oct 20, 2021 -

JM Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Ryan delivered such a seamless purchase experience. Drive safely in your new vehicle, and we hope to see you back again at JM Lexus!

October 20, 2021

Anthony Hippolyte was a great sale rep, he helped me tremendously with sales. He was very knowledgeable of all the cars. I started off with an ES350 and ended up with a GX460 that’s certified. What does More

by Clintonmalvezzi
Recommend Dealer
Yes
Employees Worked With
Anthony Hippolyte , Steven McNeeley
Oct 20, 2021 -

Clintonmalvezzi responded

What a great team at JM, I almost bought a vehicle that wasn’t what I needed and they guided me to the right vehicle. The GX is everything I need for the Roads in South Florida. I wish I had time to write a long review. 5stars thanks Anthony, Steve and Greg. You guys rock.

Oct 20, 2021 -

JM Lexus responded

Thanks so much for the kind words! We're so pleased to hear that Anthony was so knowledgeable and wonderful to work with. We are thrilled that you're happy with your Lexus GX 460. Congrats on your purchase--it's wonderful that you'll be comfortable driving along South Florida's roads. We are so grateful for your business and we look forward to working with you again down the line!

October 20, 2021

The entire process was seamless and easy. Dario listened to what I wanted and worked to get me in a vehicle I was comfortable with. I would buy from JM Lexus and Dario again. More

by sas1680
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Dziamalek
Oct 21, 2021 -

JM Lexus responded

We are always happy to see that our team is going the extra mile to wow our clients. It makes our day to hear Dario made sure you went home in a vehicle that you are comfortable with. Thank you for choosing JM Lexus!

October 20, 2021

Employees were very courteous and helpful. My handler was very efficient and got me through the process in a quick and orderly manner. Ryan Chastain was my handler and did a great job. More

by hampjohnson3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mueller
Oct 21, 2021 -

JM Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such as successful experience working with Ryan. Drive safely, and we hope to earn your business again at JM Lexus!

October 19, 2021

I love going to JM Lexus. My sales lady Alicia has become my friend. She’s always there for me. Thank you More

by eugenetoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
Oct 19, 2021 -

JM Lexus responded

Hearing you feel so close with our team brings a smile to our faces. Thank you for your business and for being a part of the JM Lexus family!

Oct 20, 2021 -

eugenetoo responded

I think Alicia is one of your best employees…I have been working with her since 2013 and she is the reason I stay with Lexus. I can call her anytime and she is always willing and able to help. I will be back in 3 years to get a new Lexus.

October 19, 2021

The employee was attentive. He provided cordial and efficient service. He explained to me what was done. More

by eyeroku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nahar
Oct 20, 2021 -

JM Lexus responded

Thank you for taking the time to review us! We appreciate your business and hope to see you back again at JM Lexus. Safe travels!

October 19, 2021

Great dealership and service department. Advisor Omar was helpful and attentive and kept me informed. I’ve been coming here for 30 years. More

by Peacan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Oct 19, 2021 -

JM Lexus responded

Thank you for taking the time to share! We are proud to have Omar on our team and happy to hear that he delivered such a successful service experience. We appreciate your business over the years and are looking forward to seeing you back at JM Lexus!

October 18, 2021

I had made an appointment for serve and the first thing was the appointment was honored. I was told it could take up to 2 hours it only took 45 minutes. Everyone that I dealt with was personable and profe More

by Dodek6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collins, Bob Edmond
Oct 18, 2021 -

JM Lexus responded

Here at JM Lexus, we do all we can to make sure our guests are taken care of and back on the road in a timely manner. Thank you for the kudos and we hope to see you again!

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