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JM Lexus

Margate, FL

Overview
Reviews
4.9
9,113 Reviews
Call Dealership (954) 972-2200
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5350 W Sample Rd

Margate, FL

33073

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Showing 9,113 reviews

September 29, 2021

I had a pleasant experience trading in my 2021 RX 350 for a 2022 RX FSport. My sales representative Bobby was knowledgeable. More

by Reshna Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edmond
Report | Print
Sep 29, 2021 -

JM Lexus responded

Reshna, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Bobby and the JM Lexus team. Drive safely in your new 2022 Lexus RX 350 F-Sport, and enjoy it! We hope to see you back again down the road!

September 29, 2021

Jim did an exceptional job, very professional, friendly and efficient. JM Lexus is clean and the waiting area is comfortable. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramble
Report | Print
Sep 29, 2021 -

JM Lexus responded

Dave, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Jim and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

September 29, 2021

Service people were polite and car finished as promised. However, front of car wasn’t cleaned well, externally. More

by MKrantzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in service.
Report | Print
Sep 29, 2021 -

MKrantzler responded

Lexus is supposed to wash your car when it’s serviced there. My car is still dirty in front, the back and passenger side. Service was done in time promised. People polite.

Oct 07, 2021 -

JM Lexus responded

We appreciate you taking the time to share, and we'll be sure to pass this feedback along to our team. If there's anything else you'd like to discuss, please don't hesitate to get in touch at marketing@jmlexus.com. Be well!

September 29, 2021

Professional and friendly sales team along with prompt and courteous service department. Have been with this dealership for 9 years, 3 leases, highly satisfied. More

by Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas, Steven Smiley
Report | Print
Sep 30, 2021 -

JM Lexus responded

Gilbert, thank you for the great review! We are thrilled to hear that you are so confident in the JM Lexus team to get the job done. We appreciate your business over the years and are looking forward to seeing you back next time!

September 29, 2021

German was a pleasure to work with on finding a car. He went above and beyond to make sure I was able to find what I was looking for. Superior service from him More

by l_muchnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
Report | Print
Sep 29, 2021 -

JM Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that German went the extra mile to assist with your purchase. Enjoy your new vehicle, and we hope to see you back at JM Lexus down the road!

September 28, 2021

Honest, well informed and professional.The process was Honest, well informed and professional. The process was smooth sailing and fast. Very helpful team. I highly recommend JM Lexus! More

by Toya Williams-Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley, Lancia Lindo
Report | Print
Sep 28, 2021 -

JM Lexus responded

Hi Toya - Thank you so much for your kind recommendation! It means a lot to hear that you're satisfied with our service and we hope to work together again at JM Lexus. Safe driving!

September 28, 2021

Always the best service and people to work with Jim is great and delivers fast service. Thanks again to JM Lexus More

by Gregsmithre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim brable
Report | Print
Sep 28, 2021 -

JM Lexus responded

Greg, thank you for the great review! We appreciate your business and are thrilled to hear that Jim went above and beyond to assist you. Drive safely, and we hope to see you back at JM Lexus!

September 28, 2021

Ryan Chasteen is wonderful.He represents JM Lexus in the best possible way.It is always a positive experience.I highly recommend JM Lexus More

by patfrench8388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chasteen
Report | Print
Sep 28, 2021 -

JM Lexus responded

Pat, thank you for the great review! We appreciate the kind words about Ryan and are thrilled to hear that you had such a successful service experience working with the JM Lexus team. Drive safely, and we hope to see you back again down the road!

September 28, 2021

This was my 2nd experience with JM Lexus, the first when I purchased my Lexus and now with my 2nd when I brought my car in for maintenance. Both experiences were very professional in nature and was t More

by Extensuate28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edmond
Report | Print
Sep 28, 2021 -

JM Lexus responded

Thanks for the excellent review of JM Lexus! We're honored to have earned your business, and we're pleased that our team was so professional and courteous. Your kind words about our team are much appreciated, and we look forward to working with you again soon.

September 28, 2021

Great service went quickly and everyone was friendly and efficient. That’s why I like Lexus More

by Leewright8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 29, 2021 -

JM Lexus responded

We are so pleased to hear you had a successful service visit with us. Thank you for your support and we hope to see you next time. Take care! - The JM Lexus Team

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