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JM Lexus

Margate, FL

4.9
9,160 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,160 reviews

September 29, 2021

Service people were polite and car finished as promised. However, front of car wasn’t cleaned well, externally. More

by MKrantzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in service.
Sep 29, 2021 -

MKrantzler responded

Lexus is supposed to wash your car when it’s serviced there. My car is still dirty in front, the back and passenger side. Service was done in time promised. People polite.

Oct 07, 2021 -

JM Lexus responded

We appreciate you taking the time to share, and we'll be sure to pass this feedback along to our team. If there's anything else you'd like to discuss, please don't hesitate to get in touch at marketing@jmlexus.com. Be well!

September 29, 2021

Professional and friendly sales team along with prompt and courteous service department. Have been with this dealership for 9 years, 3 leases, highly satisfied. More

by Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas, Steven Smiley
Sep 30, 2021 -

JM Lexus responded

Gilbert, thank you for the great review! We are thrilled to hear that you are so confident in the JM Lexus team to get the job done. We appreciate your business over the years and are looking forward to seeing you back next time!

September 28, 2021

Ryan Chasteen is wonderful.He represents JM Lexus in the best possible way.It is always a positive experience.I highly recommend JM Lexus More

by patfrench8388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chasteen
Sep 28, 2021 -

JM Lexus responded

Pat, thank you for the great review! We appreciate the kind words about Ryan and are thrilled to hear that you had such a successful service experience working with the JM Lexus team. Drive safely, and we hope to see you back again down the road!

September 28, 2021

This was our 1st experience with this dealership and Lexus. All I can say is “Blown away!” Steve McNeely was amazing throughout the process and found us the vehicle my wife wanted. Steve and Kenny had t More

by kzaengle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley, Kenneth Telusnord
Sep 28, 2021 -

JM Lexus responded

Thank you for the great review! We want the most for our guests, and it is wonderful to hear that this was reflected in your time working with Steve and Kenny. Congrats to you and your wife on your new vehicle, and we hope to see you back again at JM Lexus!

September 28, 2021

Always the best service and people to work with Jim is great and delivers fast service. Thanks again to JM Lexus More

by Gregsmithre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim brable
Sep 28, 2021 -

JM Lexus responded

Greg, thank you for the great review! We appreciate your business and are thrilled to hear that Jim went above and beyond to assist you. Drive safely, and we hope to see you back at JM Lexus!

September 28, 2021

This was my 2nd experience with JM Lexus, the first when I purchased my Lexus and now with my 2nd when I brought my car in for maintenance. Both experiences were very professional in nature and was t More

by Extensuate28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edmond
Sep 28, 2021 -

JM Lexus responded

Thanks for the excellent review of JM Lexus! We're honored to have earned your business, and we're pleased that our team was so professional and courteous. Your kind words about our team are much appreciated, and we look forward to working with you again soon.

September 28, 2021

Great service went quickly and everyone was friendly and efficient. That’s why I like Lexus More

by Leewright8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 29, 2021 -

JM Lexus responded

We are so pleased to hear you had a successful service visit with us. Thank you for your support and we hope to see you next time. Take care! - The JM Lexus Team

September 28, 2021

Honest, well informed and professional.The process was Honest, well informed and professional. The process was smooth sailing and fast. Very helpful team. I highly recommend JM Lexus! More

by Toya Williams-Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley, Lancia Lindo
Sep 28, 2021 -

JM Lexus responded

Hi Toya - Thank you so much for your kind recommendation! It means a lot to hear that you're satisfied with our service and we hope to work together again at JM Lexus. Safe driving!

September 27, 2021

Anthony Hippolyte was a great help on the purchase of my new Lexus. The service and knowledge was impressive from the minute We were introduced. Oketto Chambers Was my original salesman that was very help More

by Happy Customer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oketto Chambers Anthony Hippolyte
Sep 27, 2021 -

JM Lexus responded

We couldn't be happier to see your five-star review, Kevin! Your feedback is greatly appreciated, and we will give special thanks to Oketto and Anthony for helping make your transaction a smooth and straightforward experience. Enjoy your new Lexus!

September 27, 2021

Working with Steve at Lexus is always a pleasure . Steve is very trust worthy and he makes me feel comfortable and know I am getting the best deal for my money. I never feel rushed or pressured, and I also More

by Boltonbevona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Sep 28, 2021 -

JM Lexus responded

Thank you for the great review! We appreciate your repeat business and are thrilled to hear that Steve went above and beyond to assist with your purchases. Drive safely in your new vehicle, and we hope to see you back again at JM Lexus!

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