JM Lexus

My salesperson was professional,patient and friendly. He explained everything I needed to learn. The 2022 is what I wanted and fortunately he reserved it for me and I became a happy Lexus owner of my explained everything I needed to learn. The 2022 is what I wanted and fortunately he reserved it for me and I became a happy Lexus owner of my fifth or sixth RX350. More

Couldn’t ask for a more professional yet friendlier service rep than Rich Wilson. It is always a pleasure working with him and I always seems to get my vehicle back in less times than stated. I would service rep than Rich Wilson. It is always a pleasure working with him and I always seems to get my vehicle back in less times than stated. I would highly recommend the entire team at JM Lexus, on both the Sales and Service side. More

Very pleasant experience with Oketto Chambers. Very knowledgeable, made the process super easy and fast service. Highly recommended sales rep. Will work with him again in the future knowledgeable, made the process super easy and fast service. Highly recommended sales rep. Will work with him again in the future More

Great experience is the only way to review… our salesman/ Mgr. Arly Edmond … was wonderful, very patient with us and deserves a raise 😊 will recommend this Dealership and Arly Mgr. Arly Edmond … was wonderful, very patient with us and deserves a raise 😊 will recommend this Dealership and Arly More

My salesman, Anthony Hippolytus, was superb. He was patient and made the whole experience easy and pleasurable. The dealership itself is excellent in every way. I couldn’t possibly have expected more! patient and made the whole experience easy and pleasurable. The dealership itself is excellent in every way. I couldn’t possibly have expected more! More

John was very courteous and thorough in explaining what needed to be done to my Lexus. I recommend john in service dept to any one. needed to be done to my Lexus. I recommend john in service dept to any one. More

Service was quick and on timeAgent was pleasant and very Service was quick and on time Agent was pleasant and very helpful Dealership waiting room was clean and given COVID services were limited but fine Service was quick and on time Agent was pleasant and very helpful Dealership waiting room was clean and given COVID services were limited but fine More

Great customer service and simple process. The best part of deal is that I only dealt with one person for the sale and the financing. I didn't have to go box for financing. of deal is that I only dealt with one person for the sale and the financing. I didn't have to go box for financing. More

Patrick is the best!!!!! I love the customer service that I receive each time that I bring my car in for services I highly recommend JM LEXUS! I receive each time that I bring my car in for services I highly recommend JM LEXUS! More

I had a terrible experience with my service advisor. I typically use Carlos and he’s great, however, during my visit my car is experiencing a hesitation in the mornings and I was told it is what it is the typically use Carlos and he’s great, however, during my visit my car is experiencing a hesitation in the mornings and I was told it is what it is then I asked to have it examined by someone else and the head tech looked at my car and was able to replicate the issue on my car and his at home. However, apparently there’s no fix for this issue. My service advisor called again to explain there’s nothing they can do and again said it is what it is. I paid a lot of money for my vehicle and have come to expect to have better service than that. I always get better service from Carlos. More