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JM Lexus

Margate, FL

4.9
9,100 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,100 reviews

July 24, 2021

Alicia Stark was extremely attentive and helpful with getting me the car I desired. She tracked it down and then kept in touch with me to follow thru all the way to me taking the exact car I desired hom More

by Hypnotaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
Jul 26, 2021 -

JM Lexus responded

Thank you for leaving JM Lexus your great review! Hearing that your experience with Alicia was attentive and helpful lets us know we're making all the right moves. Enjoy the new ride!

July 23, 2021

My dealer is Erik Rogers. I am very happy to have him for at least my last two leases. He is patient and knowledgeable. I have recommended him to numerous associates and will continue. Whenever I have More

by mmickey483
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Jul 23, 2021 -

JM Lexus responded

We're very happy to have your continued loyalty and this 5 star review! Thank you for taking the time to share your experience with Erik's patient and knowledgeable service. You recommending him to your associates means a great deal to us at JM Lexus. We appreciate you putting your trust in us to address any issues, and we look forward to providing you with more excellent service in the future!

July 23, 2021

Excellent customer service! I travel almost an hr to have my car service there. I rather go far and feel that my car is getting things well done👋👋👋👋✅✅✅✅ More

by GMIAMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josué toyosato, service department , Gary Mueller
Jul 25, 2021 -

JM Lexus responded

Thank you for your kind review and loyal business! We're so happy to hear that the JM Lexus team has earned your confidence and support. Drive safe, and see you at your next service visit!

July 22, 2021

Xavier Allen took wonderful care of my vehicle. The service was top notch and I will be a repeat customer from now on. Thank you More

by darcy_sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Allen
Jul 22, 2021 -

JM Lexus responded

Thank you for reviewing JM Lexus and for giving a shout-out to Xavier. We look forward to taking care of you next time!

July 22, 2021

Saqib Khan made the car buying experience a pleasure for me. He was very helpful and answered all my questions. JM Lexus has a very professional sales team focused on the customer experience. More

by Sonsherraye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saqib Khan
Jul 22, 2021 -

JM Lexus responded

Thank you for leaving all of us at JM Lexus your five stars! We're delighted to hear that Sqib and the team are demonstrating our commitment to outstanding customer service. Enjoy your new ride and have a great day!

July 22, 2021

We were very pleased with the deal we made and the service we got while we negotiated our lease transaction with JM Lexus. Bruno Da Silva was very professional and very responsive to our calls. We w More

by thelevineteam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Da Silva - 5 Stars, Brian Mintzer
Jul 23, 2021 -

JM Lexus responded

Thank you for taking the time to leave us a review! We are proud that we earned your business here at JM Lexus, and we will certainly let Bruno know that you appreciate his help. We hope to see you again sometime!

Jul 23, 2021 -

thelevineteam responded

We are planning to use your service department for our maintenance needs.

July 22, 2021

Our Sales person Michael D’Ambra was exceptional. He made getting a new car very easy and actually enjoyable. We would recommend him to our family and friends . More

by Morriegee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael D'Ambra
Jul 23, 2021 -

JM Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Michael took such good care of you here at JM Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new car!

July 21, 2021

Sebastian & Jarled were courteous, professional throughout the process! Kudos to both! Will definitely return for maintenance & when lease is due instead of dealer in PP. More

by ereyes4649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian & Jarled
Jul 21, 2021 -

JM Lexus responded

Thank you for taking the time to share your feedback about our team! It means a lot to hear that you are a happy customer here at JM Lexus. Safe travels and see you next time!

July 20, 2021

My salesman Oketto Chambers made my experience pleasurable. He was very knowledgeable and attentive when informing me of the purchase process & answering any additional questions I had from financ More

by Tiffanyallen1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chambers, Oketto
Jul 21, 2021 -

JM Lexus responded

Thank you for taking the time to share, Tiffany! We are thrilled to hear that Oketto went the extra mile to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to see you again at JM Lexus!

July 20, 2021

I bought a new Lexus from Jory and the sale went OK but I needed some help a few weeks later with an issue but I could not get the help I needed. The dealership experience can not just be rated on the buying More

by adamfarber
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jory Pauletti
Jul 20, 2021 -

adamfarber responded

Hi, you don’t anything more from me to address my concerns. Adam

Jul 20, 2021 -

JM Lexus responded

Thank you, Adam. Please contact our team at marketing@jmlexus.com if you have any additional concerns that you'd like us to address. We appreciate your business and want to make that clear.

Jul 20, 2021 -

adamfarber responded

Please resolve my concern from the other day. Thank you

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