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JM Lexus

Margate, FL

4.9
9,099 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,099 reviews

April 20, 2021

Had recall on car.Was handled swiftly and Had recall on car. Was handled swiftly and competently. Had loaner available and ready. Loaner was clean and similar to my car. Good experience. More

by supeni
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 20, 2021 -

JM Lexus responded

Thank you for choosing JM Lexus for your recall repairs! We are delighted to see this positive feedback and appreciate your support. For all your future auto needs, we will be here to help!

April 20, 2021

I special ordered a new IS 350 Ryan Okun got the order placed,and continued to update me until the day came and my new car arrived. The car came out just as we ordered it and looked even better.I met Sash More

by zrd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Okun Sasha Harper
Apr 20, 2021 -

JM Lexus responded

Congratulations on your Lexus IS 350! We are so happy to hear that Ryan and Sasha helped make your car-buying process such a success and we appreciate you supporting them with this wonderful feedback. Thank you for trusting your business with JM Lexus! We hope to see you for your first oil change.

April 20, 2021

It was a pleasure to work with Alex on my first Lexus. He was professional, efficient, and made the process quick and enjoyable. He went above and beyond to meet all of my expectations, and I’d be happy to r More

by GoGators410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
Apr 20, 2021 -

JM Lexus responded

It makes our day to hear that Alex delivered such an exceptional car-buying experience! We'll be sure to pass along your kind words to him. Thank you for your confidence in JM Lexus, and congratulations on your new vehicle!

April 20, 2021

Alex was wonderful to work with. Extremely knowledgable, professional and made the car buying process enjoyable! He was very fast at getting the buying process/ paperwork completed. More

by rungirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
Apr 21, 2021 -

JM Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Alex took such good care of you here at JM Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new ride!

April 20, 2021

German was fabulous. He listened to my needs and kept the progress based on my timetable. He is extremely professional, patient and supportive. Carlos in Service also gave me confidence in future visits to t More

by Marijane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez, Michael Robbins, German Afanador
Apr 20, 2021 -

JM Lexus responded

"Professional, patient and supportive" are all words we love to see. We are so glad that German helped your buying process go smoothly and that Carlos delivered excellent service as well. Thank you for trusting JM Lexus with your business! We look forward to your next visit with us.

April 19, 2021

I went to a couple of dealers to choose for a new car and ,my friend really insist me to buy take a look at I 300 ,and Idid ,I am enjoing the car,the salesman was very polite. What really wasn't good More

by carlo_cury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexander Bondarevsky, Khaled Dandashi, Michael D'Ambra, Dario Dziamalek, Rigot Dilus, German Afanador, Bob Edmond, Pedro Diaz, Ryan Allison, Ana Castillo
Apr 19, 2021 -

JM Lexus responded

Carlo - We are sorry to see this feedback. Please contact us at marketing@jmlexus.com with further information so that we can reach out to you about your concerns. Thank you.

Apr 19, 2021 -

carlo_cury responded

Is there anything you can do about my concerns?

Apr 20, 2021 -

JM Lexus responded

Carlo - We will need more information to see what we can do to assist you. Please reach out to us at marketing@jmlexus.com so we can discuss this further. Thank you.

Apr 20, 2021 -

carlo_cury responded

Can you bring my payment back to the initial amount that the salesman previously did to me on the estimate, was 32 Us$ less in each installment that I have it now

April 19, 2021

Both my wife and I received the best service this past weekend at JM Lexus. Michael La Bianca was our Salesman and he was absolutely great, he provided us with great care and customer service. This was th More

by DP1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael LaBianca
Apr 19, 2021 -

JM Lexus responded

Thank you for posting about your 5-star experience with Michael at JM Lexus. We're glad to hear that he took care of you and we wish you safe travels!

Apr 19, 2021 -

DP1025 responded

It was an absolute pleasure working with your Salesman Michael La Bianca...

April 19, 2021

I have been using there services department for many years now, but this is the first time I decided to buy a SUV from this dealership. I found them very prompt and were ready to answer my questions w More

by pajiswal1a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandley Sthilaire
Apr 19, 2021 -

JM Lexus responded

Thanks for leaving us a review. I am glad to see that our team provided you with prompt and professional service! If there is anything we could have done to elevate your experience to 5-stars, please let us know! Contact: marketing@jmlexus.com

April 18, 2021

My experience with Sandley at JM Lexus was outstanding. He took care of my every need and I love the car!! Only spent about an hour as he prepared all documents before hand. More

by alexandraescobar1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandley Sthilaire
Apr 19, 2021 -

JM Lexus responded

Alexandra - Thank you so much for shopping with us at JM Lexus! We love to hear that Sandley helped you get into a car you love in a timely manner. Safe driving and hope to see you down the road!

April 18, 2021

This was my first time at JM Lexus and it won’t be my last. The moment I stepped in the staff was inventive, followed health guidelines and made purchasing my first luxury car a great experience More

by msdeus05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oketto Chambers
Apr 19, 2021 -

JM Lexus responded

Thanks for posting about your visit! It made our day to hear that the JM Lexus team earned your 5-stars and we look forward to taking care of you next time!

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