JM Lexus

JM Lexus is one of the best Lexus dealerships I've ever been to. The service writers are impeccable and their service is second to none. Omar Maeda is one of the best service Writers at JM Lexus. been to. The service writers are impeccable and their service is second to none. Omar Maeda is one of the best service Writers at JM Lexus. More

The best car dealership in South Florida. Superrrrr happy with the service and professionalism provided by Bruno. We will definitely recommend you to friends and family. Thank you so much!! with the service and professionalism provided by Bruno. We will definitely recommend you to friends and family. Thank you so much!! More

Matt O’Brien is an outstanding representative of this dealership’s service department. We were very pleased to have attention to our service needs and the resulting on-time performance!! dealership’s service department. We were very pleased to have attention to our service needs and the resulting on-time performance!! More

Eric Rogers was very professional and knowledgeable. It was a very pleasant experience. All questions were addressed . Overall I was very satisfied with my new lease vehicle.. was a very pleasant experience. All questions were addressed . Overall I was very satisfied with my new lease vehicle.. More

Excellence and professionalism from start to finish. Rich Wilson was knowledgeable and answered all questions- I wish I had more time to get more work done but I will definitely be back! Wilson was knowledgeable and answered all questions- I wish I had more time to get more work done but I will definitely be back! More

Fair nonnegotiable pricing. Excellent pressure free salesman who was very knowledgeable and friendly. This is our second car leased through JM Lexus and we have been very pleased salesman who was very knowledgeable and friendly. This is our second car leased through JM Lexus and we have been very pleased More

From Chico in Service to John in Parts the service is outstanding. The knowledge, caring and cooperation is beyond imagination and superb. Thankyou so much outstanding. The knowledge, caring and cooperation is beyond imagination and superb. Thankyou so much More

When I called JM Lexus about getting my first service on my NX300h I explained I was not getting the 31MPG as indicated for my vehicle. The most I get is 26. Also, the battery ladder indicated on my info sc my NX300h I explained I was not getting the 31MPG as indicated for my vehicle. The most I get is 26. Also, the battery ladder indicated on my info screen never shows full charge to the top. I said the battery depletes very quickly. I was assigned to Brandon in Service. When I checked in and saw Brandon he said he was not familiar with hybrid issues and he made a call to speak with someone else. He said that person said it was normal for the battery indicator not to show a full charge and they would look into the MPG issue. I also told him I have been able to use my foot to open the tailgate only once, that mostly I can’t get it to work. A few hours later I got a call from Brandon that my car was ready. He said everything tested as normal. He said every time I fill the tank with gas I need to push the reset button. He tried to activate the tailgate with his foot and could not, repeatedly. I tried it and it worked. I told him it must be one of those cosmic mysteries. I went into the showroom before leaving and looked at the new models. While there German was walking by and I said hello. He had given me my technical orientation on my first RX350. I explained my issues to him on my hybrid. He went point by point explaining that the battery is not supposed to fully charge. That way it has much more longevity in the long run. He said the car can run on battery only for about two miles and then the gas engine turns on to recharge the battery. He said he gets about 30-31 MPG with his hybrid. I asked him about the tailgate foot sensor. He showed me that you only have to move your foot toward the middle of the bumper and underneath, pulling your foot back quickly and don’t let your foot get closer than a few inches from underneath the bumper. I tried it and it worked every time. Now I realize I should have gone to see German in the first place. Later I looked in my owner’s manual and found nothing on having to push the reset button when I fill up on gas. I forgot to ask German about that. My rating of service with Brandon - - no stars. Help from German - - 5 stars. More

excellent dealership. very professional. Worked with Carlos in Service. Always takes good care of me...I have used Carlos 3 times and always helpful and friendly... Carlos in Service. Always takes good care of me...I have used Carlos 3 times and always helpful and friendly... More

Five Star on everything including, but not limited to: attentiveness to detail, competency, cleanliness (virus/safety), cheerful attention to each car owner. Very helpful and cheerful = the women answerin attentiveness to detail, competency, cleanliness (virus/safety), cheerful attention to each car owner. Very helpful and cheerful = the women answering my phone calls More