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JM Lexus

Margate, FL

4.9
9,117 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,117 reviews

December 07, 2020

JM Lexus is truly the best car dealership we have ever worked with. Our salesperson, Steve McNeeley, is amazing! We had such a pleasurable experience working with Steve, so much so that my husband and I b More

by cwex13
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Dec 08, 2020 -

JM Lexus responded

Thank you for taking the time to leave us a review! Steve is an exceptional member of our team at JM Lexus, and we will certainly let him know that you appreciate his help. It means a lot to hear you say that we are among the best car dealerships you have ever worked with, and we hope that you and your husband continue to enjoy your new vehicles!

December 06, 2020

This is the second time leasing a Lexus through JM and having Gary Mueller as my salesperson. I had a great experience and felt very comfortable. More

by Niko1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mueller
Dec 07, 2020 -

JM Lexus responded

Thank you for taking the time to share your experience, Niko! We appreciate your repeat business here at JM Lexus and are thrilled that Gary went above and beyond to assist with your purchase. Enjoy your new vehicle, and we hope to see you again down the road!

December 06, 2020

My lexus is still under warranty yet they charged me $114 to diagnose my problem. My car was vibrating and they said it was a defective tire. When a vehicle is still under warranty this fee should be waivere More

by Ellen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jim B
Dec 07, 2020 -

JM Lexus responded

Hi Ellen - Our Service Team will be in touch to discuss your concerns further. Thank you for reaching out.

December 06, 2020

Thank you Reggie L and Brian M for a fast, seamless and pleasant buying experience ! ! This was my 4th lease from JM Lexus and will definately return for my 5th. More

by nigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mintzer, Reggie Leo
Dec 07, 2020 -

JM Lexus responded

Nigel - your feedback means so much to us and we appreciate you taking the time to share. It's fantastic to see that Reggie and Brian helped you into your 4th Lexus vehicle. We wish you safe travels and look forward to your next visit to JM Lexus!

December 05, 2020

Fran and Mel are awesome, I keep my business with JM Lexus because of them, they take care of the customer always and have a great customer service skill set, need more employees like them More

by Cardenrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Malka, Fran Levine
Dec 07, 2020 -

JM Lexus responded

Thank you for taking the time to leave us this feedback. Fran and Mel are both excellent members of our team, and we will be sure to let them know that you appreciate their help. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again!

December 05, 2020

My wife and I are repeat customers of Eric Rodgers. He is a fine young man who has always been knowledgeable and most helpful assisting us with our transactions. He did the same this time!!! Thank you!!!! More

by Leomarkarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Dec 07, 2020 -

JM Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at JM Lexus, and we will be sure to let Eric know that you appreciate his help. We hope to see you again sometime!

December 05, 2020

I bought a 2017 lex 460 last week and I had a great experience my sales associate was Ryan O’kuhn he’s was very professional and efficient More

by owstrigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allison
Dec 07, 2020 -

JM Lexus responded

Thank you for taking the time to leave us a review! We are so glad Ryan took good care of you here at JM Lexus, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your 20717 Lexus LS 460!

December 05, 2020

I recommend this dealer 100% very clean comfortable, the most important is the customer service. They explain everything very clear for you to understand, I love my new automobile! More

by GERSONRIVERA68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meininger
Dec 07, 2020 -

JM Lexus responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with our team at JM Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

December 04, 2020

visited dealer ship and picked out car. Waited over 3 weeks for vehicle to arrive. It arrived a few days prior to Thanksgiving, I had to visit the Sat after Thanks giving to purchase I called Sat to pur More

by kchansche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
this was not salesman fault, but JM fault
Dec 07, 2020 -

JM Lexus responded

This is a concerning review to read, and we would certainly like to speak with you directly about this. Unfortunately, we are unable to find your contact information without a full name - please send us an email at marketing@jmlexus.com so we can get you in touch with the right management team.

December 04, 2020

Jonathan was a pleasure to work with. He had researched availability before we arrived. We returned a 2017 NX 200 and leased a 2021 NX 300 in a short amount of time. More

by madone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
Dec 04, 2020 -

JM Lexus responded

Thank you for reviewing us and shouting out Jonathan! It was a privilege to have been able to assist with your purchase and get you into your new 2021 Lexus NX 300. Congratulations, and we hope to work with you again at JM Lexus!

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