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JM Lexus

Margate, FL

4.9
9,100 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,100 reviews

November 15, 2020

Very passionate Salesman, Very quick process and finally a dealership I enjoyed to shop at, mostly due to the customer service provided by Alex. Would not only recommend, but is definitively my to go Dealer More

by Moises Jafif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
Nov 17, 2020 -

JM Lexus responded

Feedback like this makes our day and we appreciate you taking the time to share, Moises! It's fantastic to hear that Alex was such a pleasure to work with as customer satisfaction is our goal. We wish you safe travels and look forward to your next visit to JM Lexus!

November 15, 2020

Bruno was great. I appreciate his honesty and eagerness to help me. I am now the proud owner of a new UX 250h without any obnoxious high pressure to purchase. More

by HANKFROMTHEBANK
Recommend Dealer
Yes
Employees Worked With
Bruno Da Silva
Nov 15, 2020 -

JM Lexus responded

Congratulations on your new Lexus UX 250h! We strive to provide a stress-free shopping experience for all of our customers here at JM Lexus and we're very pleased to hear this was the case for you. Enjoy your new car!

November 15, 2020

Anthony was just Fabulous!! He is so charismatic, knowledgeable and goes above and beyond what is expected of him...This is my second lease from JM Lexus I ❤️ My new car!, More

by happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hippolyte
Nov 17, 2020 -

JM Lexus responded

Thank you for posting about your wonderful experience with Anthony. At JM Lexus, it is our goal to deliver a seamless and enjoyable sales experience and I am glad that came true for you. We're grateful for your continued support and we look forward to working with you in the future!

November 15, 2020

Great experience as this was my 2nd Lexus IS I purchased and overall experience went smooth and extremely fast. In and out to enjoy my new IS F series. More

by Kevin Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lancia Lindo
Nov 17, 2020 -

JM Lexus responded

Thank you, Kevin, for posting about your recent visit to JM Lexus. We're excited to hear about the purchase of your second Lexus IS and we wish you safe travels!

November 14, 2020

Great dealership, great staff, wonderful experience. A special thanks to Steven McNeeley and Kahari Whittaker for making the experience pleasurable and memorable. All the best to these two gentlemen. More

by jmatlockjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley, Kahari Whittaker
Nov 16, 2020 -

JM Lexus responded

Feedback like this makes our day and we appreciate you taking the time to share. It is wonderful to see that Steven and Kahari made the right first impression and on behalf of all of us at JM Lexus, enjoy your vehicle!

November 14, 2020

Great service, great staff..overall great car buying experience .I wouldn't buy my car from anywhere else. I would recommend my family to buy. More

by Dadrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Nov 16, 2020 -

JM Lexus responded

Thank you for taking the time to review us, Dadrian! It is wonderful to hear that you are so confident in the JM Lexus sales team. Congratulations on your new vehicle, and we are wishing you many safe and happy miles down the road!

November 14, 2020

Pedro Diaz was a great sales person. He was very professional. I was able to drive off with my car on the same day. Definitely would purchase from him again. More

by Bchgurl0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Nov 16, 2020 -

JM Lexus responded

Thank you for taking the time to leave us a review! Pedro is an excellent member of our team at JM Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

November 14, 2020

My husband and I have been loyal to JM Lexus for almost 20years. No longer we have loyalty to this dealership. One of our car lease is coming to the end soon. We scheduled appointment with of managers to i More

by leylasemenov
Friendliness
Recommend Dealer
No
Employees Worked With
Alicia Stark
Nov 16, 2020 -

JM Lexus responded

Our management team would like to speak with you about your experience further, but we cannot locate your contact information based on this screen name. Would you please reach out to us at marketing@jmlexus.com? We would greatly appreciate the chance to discuss what happened here. Thank you.

Nov 16, 2020 -

leylasemenov responded

I wonder what happened to my contact information that always been available on your database. Manager Jeff (sorry he did not provide his last name) called us on Saturday. It seems that he did have my contact information. My point of view on this matter, we've done with business that does not respect customers in general and long term customers in particular. Case is closed.

November 14, 2020

It was a pleasure working with Pedro Diaz at JM Lexus. He was very thorough and put together a great deal for us. It was well worth the two hour drive to be able to work with Pedro. We appreciate his follow More

by Jramir53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlene Schloss, Pedro Diaz
Nov 16, 2020 -

JM Lexus responded

Thank you for making the trip out to JM Lexus! We appreciate your business and are thrilled to hear that Pedro went above and beyond to make your purchase experience go smoothly. Congratulations on your new vehicle, and we are wishing you many safe and happy miles down the road!

November 13, 2020

I always enjoy the “Lexus experience” at JM Lexus. The staff is always friendly and professional, and the service is always excellent. Never a disappointment. More

by Forvaughn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 13, 2020 -

JM Lexus responded

Thank you for taking the time to leave us a review! We are grateful that we get the opportunity to work with you here at JM Lexus, and we look forward to your next visit!

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