
JM Lexus
Margate, FL
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Very passionate Salesman, Very quick process and finally a dealership I enjoyed to shop at, mostly due to the customer service provided by Alex. Would not only recommend, but is definitively my to go Dealer a dealership I enjoyed to shop at, mostly due to the customer service provided by Alex. Would not only recommend, but is definitively my to go Dealership in the future! More
Bruno was great. I appreciate his honesty and eagerness to help me. I am now the proud owner of a new UX 250h without any obnoxious high pressure to purchase. to help me. I am now the proud owner of a new UX 250h without any obnoxious high pressure to purchase. More
Anthony was just Fabulous!! He is so charismatic, knowledgeable and goes above and beyond what is expected of him...This is my second lease from JM Lexus I ❤️ My new car!, knowledgeable and goes above and beyond what is expected of him...This is my second lease from JM Lexus I ❤️ My new car!, More
Great experience as this was my 2nd Lexus IS I purchased and overall experience went smooth and extremely fast. In and out to enjoy my new IS F series. and overall experience went smooth and extremely fast. In and out to enjoy my new IS F series. More
Great dealership, great staff, wonderful experience. A special thanks to Steven McNeeley and Kahari Whittaker for making the experience pleasurable and memorable. All the best to these two gentlemen. special thanks to Steven McNeeley and Kahari Whittaker for making the experience pleasurable and memorable. All the best to these two gentlemen. More
Pedro Diaz was a great sales person. He was very professional. I was able to drive off with my car on the same day. Definitely would purchase from him again. professional. I was able to drive off with my car on the same day. Definitely would purchase from him again. More
My husband and I have been loyal to JM Lexus for almost 20years. No longer we have loyalty to this dealership. One of our car lease is coming to the end soon. We scheduled appointment with of managers to i 20years. No longer we have loyalty to this dealership. One of our car lease is coming to the end soon. We scheduled appointment with of managers to investigate our options. He met us on time but right from the bat we were told that he was tied up with another client. After repeating a few times that he feels so bad not to be able to assist us, he suggested a sales person in his team. Since we already were there, we agreed on meeting that person. When she arrived her tension was visible. She browsed on computer for 5 min and then offered to go out on a lot. Once we got out, she announced that her next appointment was there and she has to leave us but we can browse through the lot as much as we can. At that moment the loyalty to JM Lexus was gone. By the way, we came in with intension of purchasing couple years old car and pay cash for it. My husband and I looked at each other, got in a car and drove away. The golden rule of sale is to treat customers the way you want to be treated. I wonder if any of these 2 dealership employees would like to be treated the way we were treated. More
It was a pleasure working with Pedro Diaz at JM Lexus. He was very thorough and put together a great deal for us. It was well worth the two hour drive to be able to work with Pedro. We appreciate his follow was very thorough and put together a great deal for us. It was well worth the two hour drive to be able to work with Pedro. We appreciate his follow up and we will definitely be recommending Pedro and JM Lexus to our family and friends. More
I always enjoy the “Lexus experience” at JM Lexus. The staff is always friendly and professional, and the service is always excellent. Never a disappointment. staff is always friendly and professional, and the service is always excellent. Never a disappointment. More