JM Lexus

Working with Tom Spellman at JM Lexus was a pleasure. He was organized, attentive and on top of everything. I highly recommend both JM Lexus and Tim Spellman was organized, attentive and on top of everything. I highly recommend both JM Lexus and Tim Spellman More

Josh Kantor and Fran Levine made the process very easy. No fuss, no muss. Josh went above and beyond to find me the exact vehicle I wanted at the price I wanted. He was also very accommodating with my sch No fuss, no muss. Josh went above and beyond to find me the exact vehicle I wanted at the price I wanted. He was also very accommodating with my schedule and made sure that all the paperwork was ready when I got there. I'm glad to see that 10 years after my first purchase from JM Lexus, their customer service has remain great. Great Job!! More

Our salesman Ryan was both cooperative and professional and was able to make the process a true pleasure. I will certainly recommend JM Lexus to anyone who is looking for a vehicle and was able to make the process a true pleasure. I will certainly recommend JM Lexus to anyone who is looking for a vehicle More

Service check-in went smoothly, and length of service wait was short. All items on service list were properly completed. A good service experience and I will be back for my next service.. wait was short. All items on service list were properly completed. A good service experience and I will be back for my next service.. More

Eric Rodgers was very patient and did a wonderful job assisting us in our purchase of a new LS500. We are repeat customers of Eric and will continue to be loyal! Thank you assisting us in our purchase of a new LS500. We are repeat customers of Eric and will continue to be loyal! Thank you More

Excellent professional service. I can’t speak more highly of my rep Steven McNeeley. From start to finish Steven was very patient and kept me up to date on the progress of the purchase of my new vehicle. of my rep Steven McNeeley. From start to finish Steven was very patient and kept me up to date on the progress of the purchase of my new vehicle. More

Ryan O’Kuhn was my Sales Manager and he was fantastic. Ryan’s knowledge and professionalism made the entire process painless and smooth. He patiently answered ALL my questions (I ask a lot of them), givin Ryan’s knowledge and professionalism made the entire process painless and smooth. He patiently answered ALL my questions (I ask a lot of them), giving me a secure feeling about the car. And, last but certainly not least, I never felt pressured. Ryan explained everything and allowed me to make my own decisions. I would definitely go buy another car from Ryan and I’m comfortable referring family and friends to him. More

Things started great - great car, nice staff. But now it's been three months and we don't have our plates yet. The first snag was that we hadn't sent the right insurance paperwork but we didn't even find it's been three months and we don't have our plates yet. The first snag was that we hadn't sent the right insurance paperwork but we didn't even find out (and how would we have known?) that was the case until it'd been a month and we needed new temp tags so we had to call. No one follows up proactively or reaches out with more information. Instead we have to chase them for repeated temp tags, and have heard absolutely zero as to the status of our plates. It's always "let me check and get back to you". We've been trying to not be total nags but it feels impossible, and I still have no idea when or if I'll end up with real plates. Emails went unanswered, voicemails unanswered, text messages unanswered. I had to beg at one point in a voicemail because our temp tags were expiring and I was panicked about driving illegally. Mainly I just want a tracking number or something to know that my plates might actually show up someday.... More

Of all the dealerships I dealt with over the years JM Lexus was the best experience I ever had. Highly recommend JM Lexus Ken E Lexus was the best experience I ever had. Highly recommend JM Lexus Ken E More

I like the way they take care of people and have a good customer service and answer questions to the best Of their ability I would recommend it to other people that might want to purchase a car at this dea customer service and answer questions to the best Of their ability I would recommend it to other people that might want to purchase a car at this dealership. More