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JM Lexus

Margate, FL

4.9
9,147 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,147 reviews

October 15, 2020

Worked with Shalom Mel Malka, after purchased new car, had an issue with my lane keep assist ,and my blind spot monitor stop working, he personally tried to help me on the phone, when i wasn't able to re More

by attias1818@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Malka
Oct 15, 2020 -

JM Lexus responded

Thank you for reviewing JM Lexus! We're glad to hear that Mel was able to help you out as it is our goal to meet the needs of guests!

October 15, 2020

JM Lexus IS unmatched dealership both on its inventory, and people who work there. I am one very “difficult” buyer. I spent days at JM Lexus trying various vehicles, changing up my mind on colors, models, More

by sputnikark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby is the best!, Brian Mintzer, German Afanador, Bob Edmond, Lancia Lindo
Oct 15, 2020 -

JM Lexus responded

Thank you for your confidence in the JM Lexus team! It means a lot to hear that you had such an exceptional purchase experience working with us. We appreciate you taking the time to share, and hope to work with you again down the road! Safe travels in your new Lexus RX 350L!

October 15, 2020

Overall it was a great service experience. It was a bery well organized from reception to delivery. Omar did a great job with the communication. More

by Mark.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hashmi
Oct 15, 2020 -

JM Lexus responded

Thank you for taking the time to review us, Mark! We appreciate your business and are happy to hear that Omar delivered such a transparent and successful service experience. Safe travels, and hope to work with you again at JM Lexus!

October 14, 2020

Service excellent Body shop excellent Sales department Service excellent Body shop excellent Sales department horrible Stay away from Alex , Russian speaking salesman, Horrible! Not honest Total More

by sfridman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
Oct 15, 2020 -

JM Lexus responded

Thank you for taking the time to leave us this review and feedback. We would certainly like to connect you with our Sales Director to see if we can address these concerns. Please email us at marketing@jmlexus.com

October 14, 2020

Nice place very helpful and knowledgeable. Bob was a pleasure to work with. The dealership made it easy to buy a car. I would highly recommend More

by pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edmond
Oct 14, 2020 -

JM Lexus responded

Hi Pete - thank you for shopping at JM Lexus and for sharing this feedback. We strive to deliver a 5-star sales experience and it's fantastic to see that Bob is doing his job right. Safe travels in your new vehicle!

October 14, 2020

Got my 2021 NX300 at JM Lexus I cant getOver the Got my 2021 NX300 at JM Lexus I cant get Over the profesionalism of Alex Bondarevsky I am in love with my car and the the Royal treatment Alex gave More

by mebo16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
Oct 14, 2020 -

JM Lexus responded

Congratulations on your new 2021 Lexus NX 300! There is nothing we love more than hearing our customers are happy, and it is great to hear that Alex delivered such a fantastic purchase experience. Thank you for your business and for taking the time to share. We hope to work with you again at JM Lexus!

Oct 14, 2020 -

mebo16 responded

Best car dealer I have visited JN Lexus and Alex Bondarevsky is best sales Rep

October 13, 2020

Anthony Hippolyte was our sales manager and he could not do enough for us. He was terrific and very helpful. I highly recommend him. I love the new NX 300 that he found in the inventory that fit our need More

by Stu1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hippolyte
Oct 14, 2020 -

JM Lexus responded

Stu, thank you for taking the time to leave us a review! We are so glad Anthony provided the excellent service we pride ourselves on at JM Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your Lexus NX 300!

October 13, 2020

Worst service and nasty. He think I do not have money to pay and he talk to me like an stupid person! Very bad and very expensive More

by Victorespinosa8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Alfano
Oct 14, 2020 -

JM Lexus responded

Victor - This is a concerning review to read, and it certainly doesn't sound like the excellent service we pride ourselves on here. Unfortunately, we are unable to find your contact information based on this review. Please contact us at marketing@jmlexus.com so we can get you in touch with our management team and see what we can do to make this right.

October 13, 2020

Michael and Steven went above and beyond they were great! It was a very smooth and free of stress experience!! I love my new car!! Thank you so much!! More

by Lorainebotero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas, Robert Collins, Steven McNeeley, Ana Castillo
Oct 13, 2020 -

JM Lexus responded

Thank you for taking the time to leave us a review! We are so glad Michael and Steven took good care of you here at JM Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your new car!

October 13, 2020

Donna is very friendly and provided me with timely information and updates on my car. She is a delight to work with. This my first experience wit JM Lexus and I will definitely return. More

by Lindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna, Service Dept.
Oct 13, 2020 -

JM Lexus responded

Lindy - Thank you so much for joining the JM Lexus family! We are overjoyed to hear that Donna and our Service Department left a great first impression. We look forward to serving you next time.

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