Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
JM Lexus
Margate, FL
9,104 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 9,104 reviews
January 29, 2020
Steven McNeeley was exceptionally knowledgeable with the inventory, features of the NX 300. Very patient, followed up after a few day to see how I was enjoying my new ride. inventory, features of the NX 300. Very patient, followed up after a few day to see how I was enjoying my new ride. More
by Annie
Employees Worked With
Steven McNeeley
January 28, 2020
Purshasing a new vehicle Professional and efficient, best price in the area, experience low pressure, how buying a car should be. My salesperson, Bruno Dasilvia, listened and Professional and efficient, best price in the area, experience low pressure, how buying a car should be. My salesperson, Bruno Dasilvia, listened and did an excellent job in closing the deal. JM Lexus has eliminated the mysterious "I have to go run this by my manager dynamic" that goes on in other dealerships which wastes time and ultimately borders on being insulting to the buyer. More
by ttucker
Employees Worked With
Carol Bruce, Bruno Dasilvia
January 28, 2020
Fast friendly knowledgeable service. Process was explained in detail and employees were very courteous. Time waiting was less than expected. Looking forward to meeting with you again for future serv explained in detail and employees were very courteous. Time waiting was less than expected. Looking forward to meeting with you again for future services. Thanks More
by Soniaramos1966
Employees Worked With
Omar Maeda
January 27, 2020
Service decline Been a long time JM/Lexus customer (25 years) but the luster is long gone. Multiple visits for the same issue with multiple things replaced as they Been a long time JM/Lexus customer (25 years) but the luster is long gone. Multiple visits for the same issue with multiple things replaced as they try to replace expensive parts to fix a recurring issue. The lack of attention to detail has become unbearable. Tires not filled, horns not reconnected. multiple issues that took multiple visits and cost a lot of money. The people are great, the service sucks now. More
by FormerGlory
Employees Worked With
Chris margolis, Conrad Backer
January 27, 2020
I had a wonderful purchasing experience at JM Lexus with Joshua Kantor. He patiently helped me choose the right car and answered all my questions. The entire process went smoothly and quickly —even with a t Joshua Kantor. He patiently helped me choose the right car and answered all my questions. The entire process went smoothly and quickly —even with a trade in. That’s why I’m on my third car from JM!! More
by RXfan
Employees Worked With
Joshua Kantor
January 27, 2020
Carlos Nunez best service advisor!!! Always warm and professional. Extremely knowledgeable. Provides expert advise on how to proceed and what needs attention with my vechile professional. Extremely knowledgeable. Provides expert advise on how to proceed and what needs attention with my vechile More
by Perilloconsult
Employees Worked With
Carlos Nunez
January 26, 2020
The experience with Khalid was very good. He was very professional, knowledgeable, and very thorough. I love the new car and am very happy with Lexus in general. The one huge complaint I have is how long professional, knowledgeable, and very thorough. I love the new car and am very happy with Lexus in general. The one huge complaint I have is how long it takes to complete the sale. The paperwork all together took about 3 hours and maybe even a little longer. More
by cherylstuart
Employees Worked With
Khaled Dandashi
January 26, 2020
A very pleasant experience at JM Lexus. There was no pressure. I had time to browse and only talked to salesman when I was ready. Everything was handled by my salesman. Best price was given right up pressure. I had time to browse and only talked to salesman when I was ready. Everything was handled by my salesman. Best price was given right up front. In just a little over 3 hours I drove away with my new car. More
by Helen.val.hv
Employees Worked With
Jorge Cano, sales, excellent
January 26, 2020
Very professional experience LM Lexus, from the appointment conformation through the sales process. Donald Norton explained each step and all requirements to complete the sale. He was very flexib appointment conformation through the sales process. Donald Norton explained each step and all requirements to complete the sale. He was very flexible and accommodating to our situation. More
by Bdrj2
Employees Worked With
Donald Norton
January 26, 2020
Nothing but the best service and handled my used car purchase with professionalism. Arly did a great job in helping resolve my every issue with management and financing. purchase with professionalism. Arly did a great job in helping resolve my every issue with management and financing. More
by Gtlife
Employees Worked With
Arly
