
JM Lexus
Margate, FL
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Another excellent experience with Advisors Department Continued outstanding service from Lexus Margate. I called at the last minute before a lengthy road trip. As my “Oil Service Maintenance Required” Continued outstanding service from Lexus Margate. I called at the last minute before a lengthy road trip. As my “Oil Service Maintenance Required” light appeared one day before starting the trip alone, I did not want to take any chances and called Lexus Margate for an oil change appointment. Jim Bramble is my Service Representative and as he was going to be out of the office that day, he arranged that Ramesh Singh (Chico) take care of me in his absence. In assessing the auto, a couple of areas were found that needed attention, which could have definitely been a problem traveling on the turnpike alone. They quickly addressed the problems and I was on my way home in about one hour! I will always return to Lexus Margate for service ... regardless of where I live in southern Florida. More
Service For more than 25 years I have enjoyed the best service at JM Lexus. Carlos Núñez is always very friendly and always give me good advice when needed. For more than 25 years I have enjoyed the best service at JM Lexus. Carlos Núñez is always very friendly and always give me good advice when needed. More
Great experience! Omar explained how to use certain things in the car and was very pleasant to deal with. Bradley was also very pleasant and the both of them were very Omar explained how to use certain things in the car and was very pleasant to deal with. Bradley was also very pleasant and the both of them were very knowledgeable about the different car products. More
Excellent service Service was great! I would recommend my family and friends to purchase their vehicle at JM Lexus. Thank you Donald Norton for your help. I enjoy my n Service was great! I would recommend my family and friends to purchase their vehicle at JM Lexus. Thank you Donald Norton for your help. I enjoy my new car. More
Love my new LEXUS I love my new Lexus and josh was very helpful. He answered all of my questions and I had a lot of them. He made it so easy and fast. I love my new car I love my new Lexus and josh was very helpful. He answered all of my questions and I had a lot of them. He made it so easy and fast. I love my new car! Thank you Joshua More
Bought out my lease I bought out my lease. John Ercolano is the lease end options manager and a gentleman. My paperwork was prepared prior to arrival. John is honest an I bought out my lease. John Ercolano is the lease end options manager and a gentleman. My paperwork was prepared prior to arrival. John is honest and professional and hands down made a great smooth transaction. A perfect place to do business with the perfect person. Thanks again John! More
Great sales experience Bought a car from Jory Pauletti and he was fantastic. Knowledgeable and helpful all the way through. I would highly recommend him and Lexus Pompano to Bought a car from Jory Pauletti and he was fantastic. Knowledgeable and helpful all the way through. I would highly recommend him and Lexus Pompano to any of my friends or family. More
Service Carlos Nunez is excellent! He always does a great job. Recommends what should be done and offers suggestions. Carlos is very knowledgeable and answer Carlos Nunez is excellent! He always does a great job. Recommends what should be done and offers suggestions. Carlos is very knowledgeable and answers your questions. He is always positive. More
Overall good experience Overall, I had a pleasant experience. My salesman was Donald Norton. I like the idea that JM Lexus sets flat prices, no dealer fees, just tax plus tag Overall, I had a pleasant experience. My salesman was Donald Norton. I like the idea that JM Lexus sets flat prices, no dealer fees, just tax plus tag. I am confident that I am buying accident free vehicle. However, I wish that staff had more positive and friendly approach towards customer's needs. My car had a little ding on the right rear side. However, on the inspection sheet it said that all dings were covered. When I ask to take care of it, I was coldly told that nothing can be done further. I would be charged extra for it. It seems strange to me. Car already came with it and why I have to pay out of pocket to repair it? I hope something can be done towards full customer satisfaction. More
Beyond excellent service This is my second purchase from JiM Lexus and the service, as customary, went beyond my expectations. They have mastered making the buying process qu This is my second purchase from JiM Lexus and the service, as customary, went beyond my expectations. They have mastered making the buying process quick and easy. Alicia Stark and Gary Catronio were warm, knowledge and dedicated to providing the best buying experience!!! THANKS More