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JM Lexus

Margate, FL

Overview
Reviews
4.9
9,105 Reviews
Call Dealership (954) 972-2200
View Awards

5350 W Sample Rd

Margate, FL

33073

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Showing 9,105 reviews

June 30, 2024

I received an excellent and very professional service from Tim and Jonathan. You have high class customer service. More

by rolando.montalvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan, Tim Spellman
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Jul 01, 2024 -

JM Lexus responded

We're delighted to hear that Tim and Jonathan provided you with excellent service at JM Lexus. Thank you for recognizing our high-class customer care!

June 30, 2024

Daniel Wilson made the entire experience stress free he had the perfect car already for me. I highly recommend working with him. More

by Andrea R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wilson
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Jul 01, 2024 -

JM Lexus responded

Andrea, we're delighted to hear that Daniel made your experience stress-free at JM Lexus. Thanks for the recommendation!

June 30, 2024

Great place to buy/lease a car. I’ve been going there for many years. More

by Buffyfitzgerald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel wilson, Steven McNeeley
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Jul 01, 2024 -

JM Lexus responded

Thank you for being a loyal JM Lexus customer! We look forward to your next visit!

June 29, 2024

I have been coming to JM Lexus for years to get my 2010 LS460 serviced and have always been happy with the people and the results. I just traded it in on another LS working with Shane Magyar. Shane is very More

by John M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Magyar
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Jul 01, 2024 -

JM Lexus responded

John, we're delighted to hear that Shane and the JM Lexus team provided a hassle-free experience for your trade-in. Enjoy your new LS!

June 29, 2024

They wasted a hole day of my time. And never fixed my problem. Now my care is in nj and I will lose my vacation trying too fix the car a gave you to fix. Very displeased and all you ca More

by treitler43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ChNcey
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Jul 01, 2024 -

JM Lexus responded

We apologize for any inconvenience and frustration you may have experienced. It's disappointing to hear that we were unable to resolve your issue, especially considering the impact on your vacation plans. We want to discuss this matter with you further. Please contact us at marketing@jmlexus.com so that our management team can reach out to you.

Jul 01, 2024 -

treitler43 responded

The car was shipped too New Jersey so I do Not know how you can help. My vacation was already ruined by you having the car all day and not fixing it. Your tech told me that. I will be reimbursed for the cost of the battery that I did not need . I was told that that will be on my amexbymondayit was not. Please take care of this for me. Thank you Bruce treitler

June 29, 2024

My experience at JM Lexus was excellent. Zack Rassman was my Sales Manager and was able to get me the vehicle I was looking for. I would recommended him and this dealership to anyone who is More

by Cristina.gencarelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Rassman
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Jul 01, 2024 -

JM Lexus responded

Cristina, we're delighted to hear Zack and the JM Lexus team provided you with an excellent experience. Thanks for recommending us! Enjoy your new vehicle!

June 29, 2024

I had a wonderful experience at JM Lexus. Junior was very helpful and very knowledgeable. I look forward to doing business with this dealership and I would recommend it to all my friends and More

by Kac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Francois
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Jul 01, 2024 -

JM Lexus responded

Thank you for sharing your wonderful experience at JM Lexus! We're glad Junior could assist you, and we appreciate your recommendation. We are looking forward to serving you in the future!

June 29, 2024

Worst service ever. First service an oil change 4 hours with appointment. I asked them for my car back don't even know if it was serviced.It's a shame.NEVER AGAIN More

by Florin73radulexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Jul 01, 2024 -

JM Lexus responded

We're really sorry to hear about your experience. We strive for efficient service and it's clear we fell short this time. We'd like to address your concerns directly, but it may be difficult for us to locate your contact information without a full name. Please reach out to marketing@jmlexus.com when you have a moment. Thank you.

Jul 01, 2024 -

Florin73radulexus responded

All I can tell you is that JM Lexus is not going to service that car again.I'm not willing to spend one more minute in that service center again.Name on top of my page

June 27, 2024

Bruno was exellent he provided us with great servuce and i would highly recommend him! More

by marge10956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno
Report | Print
Jun 27, 2024 -

JM Lexus responded

Thank you for leaving JM Lexus a five-star review! We are so glad that Bruno provided excellent service. Until next time!

June 26, 2024

I had a fantastic experience at JM Lexus. Paul M was friendly, knowledgeable, and made the car-buying process easy and stress-free. Highly recommend for anyone looking to buy a car! More

by fsu1dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Mompremier
Report | Print
Jun 27, 2024 -

JM Lexus responded

We're delighted to hear that Paul provided a friendly and knowledgeable experience at JM Lexus! Thanks for the high recommendation, and enjoy your new car!

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