JM Lexus

Very Satisfied I was very satisfied with the service counselor Mr Camargo Service was prompt and the amenities were excellent I would highly recommend a a a I was very satisfied with the service counselor Mr Camargo Service was prompt and the amenities were excellent I would highly recommend a a a More

Great! Mel and Omar were really helpful gave me options and took care of me the whole time. Omar showed me the service center which had a lot to offer more s Mel and Omar were really helpful gave me options and took care of me the whole time. Omar showed me the service center which had a lot to offer more so than other dealerships. Overall great experience More

Excellent customer service Bobby Edmond terrific at what he does. He delivered my car to my house and made sure I was advised of all systems. Thanks again Bobby Edmond terrific at what he does. He delivered my car to my house and made sure I was advised of all systems. Thanks again More

Lexus Plus no haggle pricing is Awesome! This was my second time around with Lexus Plus (no haggle pricing). Back in March 2018 was my first experience with Lexus Plus pricing and I purchased This was my second time around with Lexus Plus (no haggle pricing). Back in March 2018 was my first experience with Lexus Plus pricing and I purchased an Rx350 (2018). What a great experience!! Dennis Jackson and Steven McNeeley were the specialists at JM Lexus that made my purchase of another RX 350L (2019) a smooth, haggle free negotiating process. This is the second time that I can honestly say that getting a new vehicle was painless and also headache free. I was in and out of the dealership with my new vehicle in less than 1.5 hours. Kudos to Lexus, JM Lexus, Dennis Jackson and Steven McNeeley who made my Lexus Plus experience a pleasurable one the second time around. You guys have a customer for life! More

Omar is an excellent representative for JM Lexus. Very satisfied with all aspects of the service we received. Would highly recommend this service. Employees were pleasant knowledgeable and very patien Very satisfied with all aspects of the service we received. Would highly recommend this service. Employees were pleasant knowledgeable and very patient. Willing to go the extra mile More

Excellant Service From the beginning the sevice was excellent. I had to leave my car for a week and recieved a loaner to drive for the week.at no charge. My car was rev From the beginning the sevice was excellent. I had to leave my car for a week and recieved a loaner to drive for the week.at no charge. My car was reviewed and they fixed an oil leak under warranty at no charge. More

RX 350 From the star it was explained to me and my husband what is expected from us and from dealership. Our agent Dan Phillips mentioned about real and true From the star it was explained to me and my husband what is expected from us and from dealership. Our agent Dan Phillips mentioned about real and true price of each vehicles. No haggling! I find price of vehicle I choose reasonable. I am happy with my purchase and I think it’s the bottom line. Now, I hope this car performs well for a long time More

20,000 mile service I was there for 4 hours for service that was supposed to take one hour and fifty minutes. No calls to explain why my car was taken over 40 minutes aft I was there for 4 hours for service that was supposed to take one hour and fifty minutes. No calls to explain why my car was taken over 40 minutes after my scheduled appointment and not pleased. Lack of communication which is not acceptable. I did not think I needed a loaner car but I was mistaken, I called the service department supervisor and left a message, No call back to me. Not pleased at all! And I had never been notified that there was a recall on my car. More

Very good Alex was a great salesman and he knew what to do and how to do it I highly recommend him. He saved you guys a sale Alex was a great salesman and he knew what to do and how to do it I highly recommend him. He saved you guys a sale More

Awesome! Everyone was very professional and friendly from the moment I walked into the dealership. The sales experience feels customer focused instead of adve Everyone was very professional and friendly from the moment I walked into the dealership. The sales experience feels customer focused instead of adversarial. I would definitely refer anyone looking for a car to J M Lexus. Omar listened patiently to what I was looking for and why. He showed me all of my possibilities, and helped me to find the car most suited to my needs, but also wanted to be sure it was a car that I would love driving. He made the buying experience easy and pleasant, and answered all of my questions - a great experience! More