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JM Lexus

Margate, FL

Overview
Reviews
4.9
9,151 Reviews
Call Dealership (954) 972-2200
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5350 W Sample Rd

Margate, FL

33073

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Showing 9,151 reviews

June 29, 2024

They wasted a hole day of my time. And never fixed my problem. Now my care is in nj and I will lose my vacation trying too fix the car a gave you to fix. Very displeased and all you ca More

by treitler43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ChNcey
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Jul 01, 2024 -

JM Lexus responded

We apologize for any inconvenience and frustration you may have experienced. It's disappointing to hear that we were unable to resolve your issue, especially considering the impact on your vacation plans. We want to discuss this matter with you further. Please contact us at marketing@jmlexus.com so that our management team can reach out to you.

Jul 01, 2024 -

treitler43 responded

The car was shipped too New Jersey so I do Not know how you can help. My vacation was already ruined by you having the car all day and not fixing it. Your tech told me that. I will be reimbursed for the cost of the battery that I did not need . I was told that that will be on my amexbymondayit was not. Please take care of this for me. Thank you Bruce treitler

June 29, 2024

I had a wonderful experience at JM Lexus. Junior was very helpful and very knowledgeable. I look forward to doing business with this dealership and I would recommend it to all my friends and More

by Kac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Francois
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Jul 01, 2024 -

JM Lexus responded

Thank you for sharing your wonderful experience at JM Lexus! We're glad Junior could assist you, and we appreciate your recommendation. We are looking forward to serving you in the future!

June 29, 2024

Worst service ever. First service an oil change 4 hours with appointment. I asked them for my car back don't even know if it was serviced.It's a shame.NEVER AGAIN More

by Florin73radulexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Jul 01, 2024 -

JM Lexus responded

We're really sorry to hear about your experience. We strive for efficient service and it's clear we fell short this time. We'd like to address your concerns directly, but it may be difficult for us to locate your contact information without a full name. Please reach out to marketing@jmlexus.com when you have a moment. Thank you.

Jul 01, 2024 -

Florin73radulexus responded

All I can tell you is that JM Lexus is not going to service that car again.I'm not willing to spend one more minute in that service center again.Name on top of my page

June 29, 2024

I have been coming to JM Lexus for years to get my 2010 LS460 serviced and have always been happy with the people and the results. I just traded it in on another LS working with Shane Magyar. Shane is very More

by John M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Magyar
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Jul 01, 2024 -

JM Lexus responded

John, we're delighted to hear that Shane and the JM Lexus team provided a hassle-free experience for your trade-in. Enjoy your new LS!

June 27, 2024

Bruno was exellent he provided us with great servuce and i would highly recommend him! More

by marge10956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno
Report | Print
Jun 27, 2024 -

JM Lexus responded

Thank you for leaving JM Lexus a five-star review! We are so glad that Bruno provided excellent service. Until next time!

June 26, 2024

I had a fantastic experience at JM Lexus. Paul M was friendly, knowledgeable, and made the car-buying process easy and stress-free. Highly recommend for anyone looking to buy a car! More

by fsu1dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Mompremier
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Jun 27, 2024 -

JM Lexus responded

We're delighted to hear that Paul provided a friendly and knowledgeable experience at JM Lexus! Thanks for the high recommendation, and enjoy your new car!

June 24, 2024

Great Service and no hassle pricing. Ask for SaqiB and he will take care of you. More

by Drmkhan8sk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saqib Khan, Daniel Baza
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Jun 24, 2024 -

JM Lexus responded

Thank you for leaving JM Lexus a five-star review! We are glad that you had a smooth experience with Saqib.

June 24, 2024

JM Lexus is the best! Pedro Diaz goes above and beyond, and always helpful. Pedro provides excellent customer service! Thank you JM as always. More

by ChrisGSF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
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Jun 24, 2024 -

JM Lexus responded

Chris, we're delighted to hear that Pedro provided excellent service and went above and beyond for you at JM Lexus. Thanks for the fantastic review - safe travels!

June 24, 2024

Excellent Service, very professional ! !! 100% recommend !!!!!! Jonathan Wulkan was very helpful and very professional during the process for my new Lexus!! More

by laurafranjul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
Report | Print
Jun 24, 2024 -

JM Lexus responded

Thank you for the glowing review! We're delighted to hear Jonathan provided excellent service during the purchasing process at JM Lexus. Enjoy your new ride!

June 24, 2024

Recognized is as a returning customer. Got every thing completed and walked out with new car after less then 2 hrs. More

by debart97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
Report | Print
Jun 24, 2024 -

JM Lexus responded

Thank you for choosing JM Lexus again! We're glad to hear that your experience was quick and efficient. Enjoy your new car!

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