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JM Lexus

Margate, FL

4.9
9,177 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,177 reviews

July 26, 2018

Excellent buying experience!!! One of the best salespersons I ever dealt with...Very good with follow up also.She took extra time to explain all the cars features. More

by Thelma's car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rosenthal
July 26, 2018

Simply Amazing Me and my husband came to the dealership, we were welcomed and was introduced to Jeffrey W. He welcomed us with a great energy and he was so eager to More

by Mrzdimplez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wright
July 25, 2018

Wonderful I was very pleased by the friendliness and warmth displayed by all with whom I had contact as well as the professionalism I was shown. Daniel was pat More

by Evy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meininger, Long Giang, Rachel Rosenthal
July 25, 2018

MY MOST PLEASANT CAR PURCHASE EXPERIENCE My experience at JM Lexus and, in particular, dealing with Gary Mueller was exceptional. He went well above my expectations helping me to chose the r More

by mariastephens
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Mueller
July 25, 2018

Dishonest I had been a long time customer; having owned three Lexus cars. I went in for a service appointment. They dinged my car front bumper and door. Someone More

by ExJMLexusCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz
Jul 30, 2018 -

JM Lexus responded

On behalf of JM Lexus, we would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact us at marketing@jmlexus.com at your earliest convenience so we can work towards a resolution. Thank you and we look forward to speaking with you soon.

July 25, 2018

It was great fast and professional Alex is extremely professional, great to talk to, very knowledgeable and got us in and out within an hour. He got us a great deal too! I'm happy to dr More

by Tatibridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
July 24, 2018

First Lexus Plus Purchase The process was very fluid and not complex. Mr. Mcneeley really stayed in touch and was very thorough. I look forward to purchasing another car in the More

by Jpieretti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
July 24, 2018

Hassle free car shopping My wife and I visited JM Lexus July 23, 2018 in search of a new vehicle Lease. We met Omar Hashmi inside and he was fantastic. He helped us with our d More

by Etone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hashmi
July 24, 2018

My third experience with J.M. Lexus. As far as purchasing my Lexus NX300 ( number three in the family), I had a great experience with Robert. He was very helpful and provided me and my wi More

by JROOMINA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
None., Robert St Aubin
July 24, 2018

Made it easy Steve McNeely and the Lexus Plus approach made it easy to lease our car. The single source, no pressure approach was welcome, as was the fixed pricing More

by Ted
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
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