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JM Lexus

Margate, FL

Overview
Reviews
4.9
9,114 Reviews
Call Dealership (954) 972-2200
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5350 W Sample Rd

Margate, FL

33073

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Showing 9,114 reviews

March 25, 2024

Once again JM lexus and Saqib khan took care of me by getting a best and fair deal More

by Bob 300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saqib Khan
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Mar 26, 2024 -

JM Lexus responded

Bob, we are glad to hear that Saqib helped you secure an excellent deal. Thanks for choosing JM Lexus!

March 24, 2024

Everyone is professional and helpful. I always leave there feeling good about my service. Sebastian Camancho is the best! More

by Margeabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabastian Camancho
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Mar 25, 2024 -

JM Lexus responded

Margeabel, we're so glad to know you had a positive experience with Sebastian and the rest of our team at JM Lexus. We appreciate your feedback!

March 24, 2024

I live 90 minutes away and have 3 Lexus Dealerships much closer to home. I choose to bring my business to JM Lexus because of their service and professionalism. Today I had the pleasure of dealing with Alex More

by Cheryl Neenan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Issa
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Mar 25, 2024 -

JM Lexus responded

Cheryl, it's fantastic to know that you've had such consistent positive experiences with us at JM Lexus. We're glad Alexander was able to assist in making your latest visit seamless and enjoyable. Thanks for continuing to choose us despite the distance!

March 24, 2024

This is my third vehicle I have purchased through JM Lexus and I have been completely satisfied at every facet of each of my transactions. Dan Phillips has been my salesman for all my purchases and I More

by Cregship
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
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Mar 25, 2024 -

JM Lexus responded

Craig, we're so pleased to know that you've had consistently great experiences with Dan and the rest of our team at JM Lexus. Your recommendation means a lot, thank you! Enjoy your new ride and we look forward to serving any future needs!

March 24, 2024

Donal was a very nice sale men I refer another customer to him he get the deal done very smooth process great men to deal with More

by Fsiffort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Norton
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Mar 25, 2024 -

JM Lexus responded

We're delighted to know that Donal provided you with a smooth and efficient experience at JM Lexus. Thanks for referring your friends - it's the highest compliment we can receive!

March 23, 2024

Great dealership with great customer service. Ask for Francisco, he is realty professional, patience and kind. More

by Williamdelgado$3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Hardware
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Mar 25, 2024 -

JM Lexus responded

William, it's fantastic to know that Francisco and our team at JM Lexus provided you with great customer service. Thanks for your positive feedback!

March 23, 2024

Took too long to do a basic service and was not notified by Xavier, Service Manager, when it was completed. Waited 3 hours and walked down stairs to check to find out it had been finished. More

by hallje1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier
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Apr 01, 2024 -

JM Lexus responded

I'm sorry to read about your experience with our service department. We strive for efficient and timely communication, so it's disappointing that we missed the mark during your visit. We appreciate your feedback and will use it to improve our process as we move forward. Thank you.

March 23, 2024

I only had a tire alignment and it took three hours I told him I was waiing they didn’t give me an indication that it would be that long More

by jprayther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
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Apr 01, 2024 -

JM Lexus responded

I'm sorry to learn about the long wait you experienced for your tire alignment. We strive to provide efficient service and clear communication regarding timelines, so it's disappointing that we fell short in this instance. We appreciate your feedback and will use it to improve as we move forward. We'd like to step in and ensure your outstanding concerns have been resolved. Please contact us at marketing@jmlexus.com. Thank you.

March 22, 2024

My appointment was for 1pm. My service advisor didn't see me until 1:30 and only after I initiated contact. NOT HAPPY More

by Edmichels0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 01, 2024 -

JM Lexus responded

Ed, I'm sorry to learn about your recent experience. We aim for prompt and attentive service, so it's disappointing to know we fell short during your visit. Your feedback is valuable in helping us improve our services moving forward. Please feel free to send an email to our team at marketing@jmlexus.com with your contact information so we can reach out to you.

March 22, 2024

Tim was fantastic. Very knowledgeable and Helprin my transitioning from one car to the new Lexus More

by Daphchloe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
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Mar 25, 2024 -

JM Lexus responded

We are glad to hear that Tim was fantastic to work with. Thank you for choosing JM Lexus.

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