JM Lexus

Death Trap JM Lexus is by far the worst dealership I've been to. I ordered an all wheel drive suv, paid for it to be shipped to my home in CT and was assured by JM Lexus is by far the worst dealership I've been to. I ordered an all wheel drive suv, paid for it to be shipped to my home in CT and was assured by the sales person Eric Frazier that my car was all wheel drive. This past January, I almost lost my life in a snow storm and found out that the car was front wheel drive. Not only was I lied to but my life was put in danger by JM Lexus. To add insult to injury JM LEXUS told me to purchase another vehicle and I should pay to ship the car to them! I cannot recommend this company to anyone. They lack professional etiquette, unscrupulous and shysters. I'm stuck with a vehicle that I can't drive in winter! Please think before you purchase a vehicle from JM Lexus. It could cost you your life. More

A pleasure to deal with. I've been wanting a new vehicle for a while now, but kept putting it off with the thought of dealing with car salespeople. But going to J M Lexus was I've been wanting a new vehicle for a while now, but kept putting it off with the thought of dealing with car salespeople. But going to J M Lexus was such a pleasure, from the incoming receptionist to the salesman, Steve Hughes, to their bistro for a specialty coffee. Just a really nice experience, and Justin and John. Would definitely recommend this dealership. More

excellent support in adjusting all available autos functions sales rep was extremely helpful help me set up all unique functions, was receptive to my needs and concerns and pricing request. well train sales rep sales rep was extremely helpful help me set up all unique functions, was receptive to my needs and concerns and pricing request. well train sales rep More

Fair contract A very professional salesman and a fair contract. The car was available and ready to lease within a short time of waiting. Drove away very satisfied� A very professional salesman and a fair contract. The car was available and ready to lease within a short time of waiting. Drove away very satisfied👍. More

Exceptional customer experience. The team provided me with an exceptional service. I showed up unannounced and Omar took the time to juggle what he was doing. They stayed after hours The team provided me with an exceptional service. I showed up unannounced and Omar took the time to juggle what he was doing. They stayed after hours to ensure I was satisfied with the vehicle, financing options, and trade-in value. They provided me with a holistic view to feel comfortable with the purchase and future needs at JM Lexus service. More

best car buying experience! i worked with michael cooke to buy a car for my daughter. he was efficient educated in his product and easy to work with no bull. the process was smoo i worked with michael cooke to buy a car for my daughter. he was efficient educated in his product and easy to work with no bull. the process was smooth and relatively quick. this is my second car my first was also purchased from jm .kudos to jm lexus for running a well oil machine and making their clients feel valued and appreciated! More

EXCELLENT EXPERIENCE I HAVE ALWAYS HAD EXCELLENT SERVICE AND BUYING EXPERIENCES AT J.M. LEXUS! ALL THE PEOPLE LISTED BELOW MADE MY BUYING EXPERIENCE COMFORTABLE. THANK Y I HAVE ALWAYS HAD EXCELLENT SERVICE AND BUYING EXPERIENCES AT J.M. LEXUS! ALL THE PEOPLE LISTED BELOW MADE MY BUYING EXPERIENCE COMFORTABLE. THANK YOU! More

Great customer service!!!! I drove all the way from Miami because of the reviews and vehicle selection. I had a amazing experience I mean even the cookies were baked just right I drove all the way from Miami because of the reviews and vehicle selection. I had a amazing experience I mean even the cookies were baked just right I wouldn't hesitate to come back. More

Easy experience Steve Hughes and anybody I came in contact with was professional and made buying the car easy and enjoyable. I highly recommend JM Lexus to anyone. Steve Hughes and anybody I came in contact with was professional and made buying the car easy and enjoyable. I highly recommend JM Lexus to anyone. More

Look no further JM Lexus, like any business is a sum total of the people they employ. I just moved to the area from Chicago and my car was coming off lease. From the JM Lexus, like any business is a sum total of the people they employ. I just moved to the area from Chicago and my car was coming off lease. From the very first phone call to the wrap up of my car purchase, JM Lexus employees were kind, considerate, professional, cheerful and incredibly helpful. I really felt they were interested in making sure I understood all of my options and helping me exercise the very best one for my wants and needs. John Ercalano patiently "walked" me through the purchase-off-lease process. I was then introduced to Leah Oren, business manager. Leah was again just expert at helping me determine additional options. She even took the time to counsel me on a better insurance plan that ended up saving me hundreds of dollars! I would be remiss if I did not mention Candace, who checked me out. Candace, like John and Leah made me feel like family. Candace even insisted on finding a service person to reprogram my car to lock automatically to "keep me safe." This is just an A++ team of professionals that obviously love where they work, who they work for and who they work with. As a result, I had an A++ expereince. More