JM Lexus

Customer Experience J M Lexus provides an excellent car buying experience from start to finish. The employees are personable, helpful and professional! The process was J M Lexus provides an excellent car buying experience from start to finish. The employees are personable, helpful and professional! The process was seamless, easy and quick. More

Amazing Experience Everyone was super nice!! I have two little kids and spending hours at the dealership was not feasible for me. Dan Phillips and Luis Tello were both E Everyone was super nice!! I have two little kids and spending hours at the dealership was not feasible for me. Dan Phillips and Luis Tello were both EXTREMELY helpful and made everything super easy and fast for me. I love my new car and will definitely come back in the future!! :) :) :) More

Just amazing We have had one of the best experiences in get a new car. The sales person was great the manager finance too. And the car was beyond words! We have had one of the best experiences in get a new car. The sales person was great the manager finance too. And the car was beyond words! More

Awesome Service! The experience I had at JM Lexus was great! I knew little about the whole car buying process since this was my first time buying a car but I was fortu The experience I had at JM Lexus was great! I knew little about the whole car buying process since this was my first time buying a car but I was fortunate to have had a wonderful, very patient sales rep name Mike D' Ambra. As frustrated and stressful as I was with the whole process he work with me helping me to find the right car that I could afford but love! Everyone that I came into contact at JM Lexus was great from management to the finance dept etc. Thank you guys so much for making this experience nice and smooth. More

Very knowledgeable !!! Love the explanation and knowledge of German . He was eager to take me out for a test drive and show me how to use my new car . Also helped with my Love the explanation and knowledge of German . He was eager to take me out for a test drive and show me how to use my new car . Also helped with my getting my previous car sold . More

Knowledgeable and helpful...excellent customer service. As soon as I walked into the showroom, I was promptly greeted and assisted, unlike other dealers I was recently at while shopping for cars. Robert Koh As soon as I walked into the showroom, I was promptly greeted and assisted, unlike other dealers I was recently at while shopping for cars. Robert Kohl was extremely knowledgeable and helpful showing us all of the features in the IS Turbo F Sport as well as answering all of the questions we had. More

really enjoy the new GX460. Great selection of cars and SUVs. I test drove or researched others and decided that Lexus was the best in performance and resale value. I bought the Great selection of cars and SUVs. I test drove or researched others and decided that Lexus was the best in performance and resale value. I bought the first Lexus sedan (LS 400) in 1992 and kept it in the family for 22 years. It ran great after 175,000 miles. More

Fast, responsive, professional. Fast, responsive, professional treatment. Friendly salespersons with good product knowledge. Inventory was acceptable, with good cross section of opti Fast, responsive, professional treatment. Friendly salespersons with good product knowledge. Inventory was acceptable, with good cross section of options available. Pricing was competitive compared to new car prices. More

Absolutely the best customer service experience we have had Working with John Ercolino to purchase my Lexus was a pleasure. I called John a month after my lease expired to explore my options for either purchase Working with John Ercolino to purchase my Lexus was a pleasure. I called John a month after my lease expired to explore my options for either purchase or leasing a new vehicle. John researched my lease agreement and got back to me within a few hours clearly explaining all of my options including adding a Certified designation with additional maintenance and warranty, which I purchased. Leah Oren from the finance department worked diligently to find me the best purchase interest rate possible. These rates ranged fro 6.9% to 16.9% but at the last minute she arranged for 4.9% financing from Toyota, Leah clearly explained all the additional warranties we could purchase and never tried to sell us on any one. Just clear, concise, explanations of benefits for each. I have been purchasing automobiles fro 50 years now and this was, without question, the most positive experience I have ever had. More

Excellent service , lux beautiful showroom, my sales agent Eric Rogers was super informative and patient with my 6 month decision making. Love my rx350 fsport , lux beautiful showroom, my sales agent Eric Rogers was super informative and patient with my 6 month decision making. Love my rx350 fsport More