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JM Lexus

Margate, FL

4.9
9,117 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,117 reviews

June 09, 2017

fABULOUS! Eric Rodgers was the best car specialist I have ever dealt with. Whatever he promised me on the phone came true when I came into the dealership! More

by Fabulous!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Jun 13, 2017 -

JM Lexus responded

Thank you for a wonderful 5 Star Review! We strive for excellence everyday and we are happy that Eric Rodgers provided you with an outstanding experience!

June 09, 2017

Simply AMAZING I've purchased numerous cars from the JM family and everytime I purchase a vehicle they treat me with nothing but respect and professionalism. the sta More

by Albert1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Cordero
Jun 09, 2017 -

JM Lexus responded

Thank you Albert, for giving JM Lexus a 5 Star Review! We are happy to hear that you enjoy your experience every time you step into the doors of JM Lexus. We appreciate your loyalty to JM Lexus and we're looking forward to having you back again!

June 08, 2017

This is my 3rd experience with JM Lexus and it was great! My Product Specialist Bobby Edmond was fantastic! He was knowledgeable, patient and kind. He spent a lot of time explaining everything about the car. More

by carguygail,123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Edmond, Floor Manager Jonathan can't remember his last name
Jun 09, 2017 -

JM Lexus responded

Thank you for giving JM Lexus a 5 Star Review! We strive for excellence each and everyday. We are very happy that Bobby and Jonathan made that happen for you! Looking forward to having you back!

June 07, 2017

My Time at JM Lexus I must say it's the shortest amount of time I've ever spent getting a new car. Everyone is so pleasant to deal with. From the first introduction to th More

by Shlevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Barone and Brandon Douglas, Tim Spellman, Justin Warner
Jun 08, 2017 -

JM Lexus responded

Thank you very much for letting us know about your wonderful experience here at JM Lexus. We are happy to hear that everything went well from beginning to end and we'll be sure to pass your feedback to Tim and Justin. We appreciate the time you took to write us a 5 Star Review. Enjoy you beautiful new car!

June 05, 2017

Great experience! Saqib was friendly, knowledgeable, and very helpful! We were more than satisfied with the service, process, and the vehicle we drove off in! We would More

by arbinsurance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saqib Khan
Jun 08, 2017 -

JM Lexus responded

Thank you for a 5 Star Review of JM Lexus! We are very happy to hear that your experience at JM Lexus was a great one. We strive for excellence everyday and we are happy that Saqib made that happen!

June 05, 2017

My Salesman was great Salesman and Finance Manger were very professional and made my experience easy and less stressful. Jeffrey Wright is a kind and very helpful in makin More

by Sharissay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wright
Jun 08, 2017 -

JM Lexus responded

Thank you for taking the time to write us a review and giving JM Lexus a 5 Star Rating! We are happy to hear that you had a great professional experience with us. Looking forward to having you back again!

May 30, 2017

Can't forget this horrible encounter I must say this happened quite a while ago. I am now in the market to purchase another Lexus and came across this site. Brought back very bad memories More

by Lexuslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remeber the names of the people responsible
May 31, 2017 -

JM Lexus responded

Good Morning, I would like to thank you for taking the time to express your concerns. Visits like yours are not what we are known for and I would like to have a Service Manager reach out to you. If you would like, please email your contact information to marketing@jmlexus.com so we can discuss this further. Thank you for your time. Have a great day!

April 13, 2017

CAN'T BELIEVE I WAS TREATED THIS BADLY FROM THIS DEALERSHIP THE ISSUE PENDING REVIEW AND RESPONSE FROM JM LEXUS. I WILL UPDATE ONCE ISSUE IS ANSWERED AND HANDLED BY JM LEXUS. CURRENTLY WAITING ON RESPONSE More

by DARREN HARBIN
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
STACY PARKER
Apr 14, 2017 -

JM Lexus responded

Hello Darren, Visits like yours are not what we are known for and we have asked our Service Manager reach out to you directly. Thank you for taking the time to express your concerns and provide us with feedback.

April 08, 2017

Waiting over 2 years for service Waiting for new dashboard over two years....I have call more then a dozen times they keep telling me another two or three months. Now it's been 2 ye More

by Ted gram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Venessa
Apr 12, 2017 -

JM Lexus responded

Hello Ted, We understand your frustration and we are fixing all dashboards as quickly as parts arrive. We have been informed that our Service Department has already been in contact and we look forward to seeing you on Friday!

March 08, 2017

JMLexus, a positive, relaxing, non-armtwisting experience. As I walked into the JM Lexus Showroom door, to the left, I was greeted with a polite, warm, and friendly, good morning. The smiling and charming youn More

by philwash9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Malka
Mar 16, 2017 -

JM Lexus responded

Hello Phil, Thank you for leaving JM Lexus a great review about your experience! Customer Service and offering an exceptional experience is very important at JM Lexus and we are pleased to hear that Mel and Omar made your visit great. Please don't hesitate to contact us if you need anything. Enjoy your beautiful new ES! We look forward to assisting you again soon!

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