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JM Lexus

Margate, FL

4.9
9,126 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,126 reviews

February 24, 2017

$8,000 - are you kidding me??? Went to JM Lexus for regular service and was told by JM Lexus that I needed a whole new exhaust system, front to back. I thought that was unbelievabl More

by farious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 25, 2017 -

JM Lexus responded

Hello Harold, your feedback is very important to us and want to thank you for taking the time out to rate our dealership. After reading your comments we have asked our Service Manager reach out to you personally. Thank you and we hope you have a great day!

February 02, 2017

Best car buying experience we have ever had! Aileen Van Pelt didn't just try to sell, she listened to our needs to have me drive away in the right vehicle for us. I would return to her and JM Lex More

by Sha&rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aileen Van Pelt
Feb 03, 2017 -

JM Lexus responded

Thank you very much for letting us know about your experience, Sha & Rob! We are happy to hear that everything went well with Aileen Van Pelt. We are honored to have you as part of the JM Lexus family!

December 23, 2016

Heath Ewing Shady Disrespectful xxxxxxx Finance manger Jm lexus pulled my credit and submitted 4 hard credit pulls to 4 banks with out my written or vwrbal consent. xxxxxxx liar and incompetent finance man More

by HeathEwingtheliar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heath Ewing and very uneducated woman in finance, Alicia Stark, Yossi Del Valle, Joy Arauz
Dec 27, 2016 -

JM Lexus responded

Hello, We have passed this review along to our Sales Directors to reach out to you for more information concerning your visit. Our policy is to always have consent before running a credit check and we want to address this situation. Please remove the tags for associates who were not involved in your visit (Alicia Stark, Yossi Del Valle, and Joy Owens). We look forward to speaking to you.

November 24, 2016

Looking Forward To Leasing Our Next SUV At JM Lexus Dear Mr. Dunn, We wanted to take the time to write, following our just concluded negotiations, to express our appreciation of the professionalism d More

by Dayna Rassner & Matthew Friedman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. James Dunn, Hieu Vo
Nov 29, 2016 -

JM Lexus responded

Thank you very much for an amazing review/letter, Dayna & Matthew! We made sure that Jim and Hieu received your letter. We are honored to have you and your family as part of the JM Lexus family! We look forward to having you back for years to come!

November 18, 2016

Scott a five star experience Scott is a true professional in the true sense of the word.He excelled on every part of the experience.top at fining and showing all the features and More

by Racer4655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Argow
Nov 22, 2016 -

JM Lexus responded

Thank you very much for a wonderful review! We are very pleased to hear that you had an outstanding experience! We look forward to seeing you again and assisting with any of your vehicle needs!

November 18, 2016

Small scratch I was very excited to buy my new car and that experience was great. The car had a small scratch(very small) so they agreed to fix it quickly. I schedu More

by jspencer3974
Customer Service
Recommend Dealer
No
Employees Worked With
NA
Nov 18, 2016 -

JM Lexus responded

Good Morning, we would like to thank you for taking the time to express your concerns. We would like to speak with you regarding your experience. May you please email us your contact info to marketing@jmlexus.com so we can look into what occurred further. I have already reached out to our Service and Body Shop Managers and they are looking forward to speaking with you as well. Thank you for your time. Have a great day!

November 18, 2016

Great 2nd experience at JM Lexus I came from Aventura AGAIN (this time for my father in law) re purchase of GS350. 2nd purchase I was involved in with salesman Scott Argow. We are More

by HG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Argow
Nov 22, 2016 -

JM Lexus responded

We are very pleased to hear about your experiences with us! We are happy that our team was able to assist you and your father-in-law with your new vehicles and make your experience wonderful! We look forward to seeing you both again! Welcome to the JM Lexus family!

November 16, 2016

Ask for Scott Agrow I have been a Lexus customer for the last sixteen years and received outstanding service from JM Lexus's Scott Agrow when leasing my SEVENTH CONSECUT More

by SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Argow
Nov 22, 2016 -

JM Lexus responded

Thank you for a wonderful review and your loyalty to Lexus! We are very pleased to have you as part of the JM Lexus family and look forward to having you back for service and your next vehicle in 2019!

November 13, 2016

wonderful experience I had such a wonderful experience at JM Lexus Pre-owned. John Ercolano and his team was awesome From the awesome facility to the friendly staff, what More

by khizr23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ercolano, John Ercolano
Nov 14, 2016 -

JM Lexus responded

Thank you for a great review! We are very happy to hear that John and his team made your experience amazing! We are pleased to have you as part of the JM Lexus family!

October 29, 2016

Jeffrey Wright and financing! You did it again Jeffrey Wright you are awesome! This is the best dealership ever I came back to buy my second Lexus and every time I come they are More

by Shelzi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wright
Oct 30, 2016 -

JM Lexus responded

Thank you very much for an amazing review! We are glad to have you back and very pleased to hear that Jeffrey made your experience wonderful again! We are happy to have you as part of the JM Lexus family!

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