
JM Lexus
Margate, FL
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Effective, attentive salesmanship From the first time I went on the internet looking for new or last year's ES350, Michael Robbins contacted me and in a very effective, but not high pr From the first time I went on the internet looking for new or last year's ES350, Michael Robbins contacted me and in a very effective, but not high pressure, manner responded to all my questions and needs, made valuable suggestions, pointed out appropriate options in the dealer's inventory. In person he was attentive, courteous, helpful, and successfully located precisely the car that fit what I was looking for. Michael Robbins' work with me on my purchase of a car underscores once again why I rely on JM Lexus for my automotive needs. More
Winston is the best! This is the second vehicle I purchased from Winston. He makes buying a car simple and easy. I'm definitely buying my next car from him again! This is the second vehicle I purchased from Winston. He makes buying a car simple and easy. I'm definitely buying my next car from him again! More
Chevy Blazer at a Lexus Dealership??? Shopping for a used vehicle at JM Lexus was very pleasureable. We had spoken to Winston Walker several times on the phone and he was always polite an Shopping for a used vehicle at JM Lexus was very pleasureable. We had spoken to Winston Walker several times on the phone and he was always polite and helpful. When we met him the original experience continued. He was very helpful gettting the car fax updated and finding out about the towing capacity was all done immediately. We never felt pressured or uncomfortable and when Joe Gomez took over we had a few laughs as well. We never thought we would buy a chevy trailblazer from a Lexus dealership but the price and suv was in great condition so we went for it. We still had the "Lexus " experience as Winston gave us a tour of the facility. We would definitely recommend the dealership and the only negative was that it is a bit of a drive from our home in Lake Worth. More
Quality of Service Was so pleased with the care & attention I received from Alicia Stark when first inquiring about a new Lexus. Michael Paliotta guided me through the Was so pleased with the care & attention I received from Alicia Stark when first inquiring about a new Lexus. Michael Paliotta guided me through the entire process with ease & answered all my questions. Finally, German Afanador the delivery specialist, spent about 1/12 hrs. explaining the features of my new RX350. He was most patient & made the entire experience wonderful. Thank you!!! More
Outstanding! Initially I stopped by JM Lexus' pre-owned department to look at an Infiniti. Gary, Mark and Winston did an excellent job of explaining the pros and Initially I stopped by JM Lexus' pre-owned department to look at an Infiniti. Gary, Mark and Winston did an excellent job of explaining the pros and cons of Lexus and Infiniti. I test drove a Lexus 350 and was sold! All of them made the buying experience so easy....customer service at JM Lexus is outstanding. I will definitely recommend it to anyone searching for a new or used vehicle. Kudos to the dealership! More
Excellent experience with JM Lexus staff and sales team Mr. Phillips was more than helpful and professional in his efforts to close the deal on the purchase of the vehicle. Thank you for the excellent expe Mr. Phillips was more than helpful and professional in his efforts to close the deal on the purchase of the vehicle. Thank you for the excellent experience - More
Review of used care buying experience The salesmen were very attentive, but not pushy. They were very efficient, and got as much paperwork as possible done before I even went down to the s The salesmen were very attentive, but not pushy. They were very efficient, and got as much paperwork as possible done before I even went down to the store. Followup was good. The people were very friendly, accommodating, and welcoming. Everything was clean and inviting. More
Dan Phillips was excellent! He knew the inventory like the back of his hand; he helped me focus my attention on what was the most important to me in purchasing a car and decide a He knew the inventory like the back of his hand; he helped me focus my attention on what was the most important to me in purchasing a car and decide according to my own criteria. He was friendly as well. More
Wonderful Customer Service If you're looking for a salesman that is honest and has integrity, please use Michael (Mike) Robbins. I'm not one that likes to be in car dealerships If you're looking for a salesman that is honest and has integrity, please use Michael (Mike) Robbins. I'm not one that likes to be in car dealerships long purchasing a vehicle so they made the process quick and to the point. Thank you! Should I need another vehicle I will be back. More
BMW M5 buy I called JM Lexus in response to an advertised 2006 BMW M5 for sale and was referred to Mr Dan Phillips. The entire experience was excellent. Mr Phill I called JM Lexus in response to an advertised 2006 BMW M5 for sale and was referred to Mr Dan Phillips. The entire experience was excellent. Mr Phillips was always very helpful, personable, knowledgeable and attentive. I decided to purchase the vehicle, and since then have continued to be be contacted by and have receive great assistance from Mr Phillips. My experience was so positive that when I look for another vehicle in the future, I will start with JM Lexus, and Mr Phillips. More