JM Lexus

It began by doing months of research. I was on the market for a second car. After have looked over 20 potential vehicle online, I came across JM Lexus. They had the perfect car I was looking for, for the pri for a second car. After have looked over 20 potential vehicle online, I came across JM Lexus. They had the perfect car I was looking for, for the price I was willing to pay. It was a Thursday night around 8:40pm, when I was surfing cars.com and Dan Phillips was also online. I clicked the chat button and we began a very professional conversation. After a few questions answered Dan asked me for my phone number, and I gladly gave it to him. He called within 3 minutes he'd asked my phone number. I was very impressed right away with the level of professionalism and honesty. We chatted for about 10 or 15 minutes, then we set up a appointment for the next morning which would be Friday. While we were on the phone I asked If you could tell me about the condition of the car, and he said I will take a good look around the car and give you a call before you come tomorrow. I said great! He did just that. When I got to JM Lexus, Dan greeted me with the Sales Manager Brian Mintzer. The reception was top notch. Dan took me outside where the car was parked. We looked around the car, he was not lying when he told me on the phone that the car was in a beautiful condition. We went out for a test drive. I was sold. Not only for the car itself, but more for the amount of professionalism he provided me. I felt very comfortable answering his questions. He made me feel part of the family. Before we head back to the dealership, we stopped at the service center across the street. It was a beautiful experience. The dealership offers all kinds of entertainment for customers who brings their car for service while waiting for their cars to be ready. They even have a mini golf field in the top floor. We got back to Dan's desk so he can fill out some basic information. After that Brian Mintzer came in and the deal was done. Overall impression was superb. Mr. Phillips and Mitzer were absolutely outstanding. Will recommend them to everyone who needs a new car. More

Gary Catronio the delivery specialist was awesome!!! Very accommodating and knowledgable! This was the first time of many car purchases that the delivery of the vehicle was so personal and satisfying! A real accommodating and knowledgable! This was the first time of many car purchases that the delivery of the vehicle was so personal and satisfying! A really great touch!! He even made a follow up call to make sure I was satisfied and to see if I had any questions about the vehicle! He gave me his personal ph # to call if I had any questions down the road! Really impressive! I would return to purchase at JM on that experience alone! Great touch Gary!! Thanks More

I have been getting my cars serviced at JM Lexus for the past 15 years and Carlos Nunez has been my service manager for all that time. Carlos Nunez is an order-taker he is my service adviser and I consider past 15 years and Carlos Nunez has been my service manager for all that time. Carlos Nunez is an order-taker he is my service adviser and I consider him my friend. On one occasion I called and him on his day off and left him a message concerning a problem with my LS430. Carlos called me back the same day arranged for the problem to be fixed the next day. Carlos can be trusted to tell the customer exactly what is needed, at the best price. I consider Carlos Nunez my friend, at JM Lexus. More

Carlos Nunez Service Manager at JMF Lexus in Margate Florida is in one word AMAZING! Extremely professional and honest, always going the extra mile! Should run for public office! He has my vote.... Florida is in one word AMAZING! Extremely professional and honest, always going the extra mile! Should run for public office! He has my vote.... More

Excellent experience working with Winston in the purchase of my BMW. The service and treatment I received from him and the entire team at JM Lexus made my purchase easier. I highly recommend Winston and JM L of my BMW. The service and treatment I received from him and the entire team at JM Lexus made my purchase easier. I highly recommend Winston and JM Lexus if your are in the market for a new or pre-owned vehicle. More

I have tried to express my pleasure in the purchase of my used LS460, which replaced my 430, and to say what a wonderful experience I have had with your staff member, Winston Walker. I am not sure it was rec used LS460, which replaced my 430, and to say what a wonderful experience I have had with your staff member, Winston Walker. I am not sure it was received and so I am doing it again. My wife and I had doubts, misgivings, and insecurities in switching to the car we bought. However we were able to making an informed decision purely on the basis of the information we were able to garner from Mr Walker. it did not take long for us to become comfortable in dealing with him. His professionalism shone through through and all our questions were aanswered. May I say JM Lexus is fortunate to have such a sales person as Mr walker. I will have no doubts in recommending any ony one to Mr Walker, if there choice is to purchase a Lexus. It is our habit, as human being, to say bad things about people and ignore the good things abou them. I believe we should always also say good things when it is warranted. I have all the good things to say of Mr Walker in whom we had such pleasure in meeting asour sales person. sincerely, David P. Phillips, Esq. More

I recommend J m Lexus to any one buying a car with the help from Mr. Walker. I met him on the phone very nice person. when I got to the dealership he was the same way. help from Mr. Walker. I met him on the phone very nice person. when I got to the dealership he was the same way. More

Michael Robbins was so helpful to me. He had helped my niece with a Lexus and she told him what I was looking for and even wanting a certain color which isn't easy these days and kept in contact with me f niece with a Lexus and she told him what I was looking for and even wanting a certain color which isn't easy these days and kept in contact with me for sometime, which impressed me. He contacted me when the color was coming in to the dealership so I got first pick on the car before it even when out on the lot. That's what I call amazing! Thanks Michael for everything and making my dream car come true. I will always be happy to send customers your way. More

We drove from Central Florida down to Coconut Creek based on our previous experience with JM Lexus. The trip was well worth the time and effort. Everyone we dealt with was personable, knowledgable and profes on our previous experience with JM Lexus. The trip was well worth the time and effort. Everyone we dealt with was personable, knowledgable and professional. Buying a car is stressful but JM Lexus makes the experience simple and equitable. We love our new ES350 and highly recommend the team at JM Lexus. We started our car search on-line and then contacted Dan Phillips. Dan was extremely attentive and thorough. He put the car on hold for us and less than 24 hours later we had purchased the vehicle. There is a lot of technology offered with the ES. Since our purchase Dan has been extremely helpful in answering our questions. Post-sale he has been every bit as attentive as when he was working to close a deal. That's terrific personal service and what will keep us coming back to JM Lexus. More

Your dealership is so professional and everyone I had the pleasure of dealing with was excellent..I didnt get the typical salesman or finance run around..I am so pleased with my experience at JM Lexus I will pleasure of dealing with was excellent..I didnt get the typical salesman or finance run around..I am so pleased with my experience at JM Lexus I will refer anyone I can and look forward to business in the future..Best car leasing experience ever!! Thank you Leslye More