JM Lexus

A pleasant and low-stress car-buying experience. Went into JM Lexus with an interest in a few cars, and the purchasing/financing options available to me. Marcley Hilderbrand offered his assistance, a Went into JM Lexus with an interest in a few cars, and the purchasing/financing options available to me. Marcley Hilderbrand offered his assistance, and he spent a few hours introducing me to car models, purchasing/financing alternatives, and all the while never imposed the usual pressure and sales tactics so tiresomely familiar to someone who has been buying cars for more than 40 years. A very knowledgeable and pleasant presentation of information, and exploration and consideration of my interests, concerns, and desires. As the buyer, I always felt I was leading the discussion and the sales process. The pricing of the cars was reasonable right from the start, and not subject to negotiation, so there were none of the usual games and manipulations of cost component to delude the buyer about the actual deal being proposed. In summary, probably the best car buying experience I have ever had, and I was able to depart the dealership with a registered new car after spending only about 3.5 hours total in the showroom. More

Paolo Scalici Best Service I've Ever Had at any Dealership I go back to JMLexus because of their devotion to service but Paolo Scalici was exemplary even there. He worked tirelessly with me to identify just w I go back to JMLexus because of their devotion to service but Paolo Scalici was exemplary even there. He worked tirelessly with me to identify just what I wanted and to fit that with the nearest available model and car on the lot and then to persuade financing at Lexus that they should put me in that car. I'm a happy customer who will return again and Lexus will be glad they have Mr. Scalisi generating grateful customers. More

Excellent service It was a fast and easy deal, provided many details about the car featured, as well as the options. Also was nice enough to offer help should any be ne It was a fast and easy deal, provided many details about the car featured, as well as the options. Also was nice enough to offer help should any be needed after dropping the car off. More

Excellent experience at JMLexus leasing a new RX350 Lexus I had an excellent experience leasing a new RX 350 at JM Lexus. Khaled Dandashi was excellent and spent a lot of time explaining all the new feature I had an excellent experience leasing a new RX 350 at JM Lexus. Khaled Dandashi was excellent and spent a lot of time explaining all the new features and options. I would highly recommend him! There was no haggling with price and Khaled had explained the different price options on the phone before I came in. He was a pleasure to work with! Will go back to him when I lease my next Lexus. June Cane More

A+++ Customer Service! A++++ Great experience yet again! My 6th RX and second experience with Eric who once again made it easy! He has great patience, product knowledge and A++++ Great experience yet again! My 6th RX and second experience with Eric who once again made it easy! He has great patience, product knowledge and takes pride in his job. Thank you Eric for the top notch customer Service and for making the process easy from start to finish and for your efficiency and professionalism as usual. I highly recommend JM and Eric Rodgers. More

Unique This was the most professional car buying experience we have had. The one person from beginning to end concept is unique and works. Our salesperson This was the most professional car buying experience we have had. The one person from beginning to end concept is unique and works. Our salesperson Lancia was easy to work with, responsive and highly Knowledgeable about both the “process” and the vehicle. Having purchased myriad vehicles for personal al and business use I have first hand knowledge of what a hassle even small things in the process can Be, Lancia had the answers to all of our questions, straight forward and informed answers along with superb people skills. More

Amazing Salesman,Kind Patient and very Professional Jeff Wright, By far one of the most authentic professional salesman that took the time to help me in my search for a previously own car. The showro Jeff Wright, By far one of the most authentic professional salesman that took the time to help me in my search for a previously own car. The showroom is exquisitely layed out, the people that work there are very friendly. I would recommend this salesperson to anyone that is in search of a new or previously owned luxury car. More

Above and beyond service By far the services were remarkable.... my sales rep Joshua Kantor exceeded my expectations on getting me my new car with in days he was prompt and th By far the services were remarkable.... my sales rep Joshua Kantor exceeded my expectations on getting me my new car with in days he was prompt and the best with informing on my choice! More

Great customer service I traded in my 2015 RX350 and the experience from start to finish was very good. There was no high pressure sales pitch and I was very satisfied with I traded in my 2015 RX350 and the experience from start to finish was very good. There was no high pressure sales pitch and I was very satisfied with my purchase as well as the interaction between me and the sales person Robert St. Aubin. I would absolutely recommend JM Lexus to anyone looking for a low pressure car purchase. More

Easy, professional, great sales manager Dealership was extremely professional. My sales manager, Steve McNeeley was very knowledgeable and helped me select the best vehicle in my price rang Dealership was extremely professional. My sales manager, Steve McNeeley was very knowledgeable and helped me select the best vehicle in my price range. Total transaction was easy and made my expereience pleasant. More