JM Lexus

Excellent!! We were greeted at the entrance and within 5 minutes we had a salesman ready to help us. He was very helpful and knowledgeable about the vehicle we w We were greeted at the entrance and within 5 minutes we had a salesman ready to help us. He was very helpful and knowledgeable about the vehicle we were interested in purchasing. More

Purchasing your Certified Used Lexus My wife and I were greeted within 20 seconds of walking in the door, even though the lady concerned was on the telephone to someone at the time. She My wife and I were greeted within 20 seconds of walking in the door, even though the lady concerned was on the telephone to someone at the time. She let Michael Robbins know that we had arrived, he was expecting us but unsure of the ETA. Michael was with us within a couple of minutes. He had everything ready for our visit. He collected our trade-in keys and gave them to the person who would evaluate the trade in. We had a quote from KBB online of which the dealership had a copy. However, after the evaluation we were told that we would be paid more for our trade-in than KBB had indicated. I wonder how many dealerships would actually do that? Michael took us out for a test drive in the LS460 we had come to see and the car was immaculate. We completed the deal and were driving our new car (well, new to us) down Sample Road in no time. A great experience. This is the fourth car I have purchased from JM Lexus and every experience has been excellent. Thank you Michael, we will call you when my wife decides to trade her IS350C. More

Great Buying Experience Omar provided high quality service during the buying experience. He was most helpful and patient during the entire process. He was knowledgeable and p Omar provided high quality service during the buying experience. He was most helpful and patient during the entire process. He was knowledgeable and pleasant whe answering our questions. I would highly recommend should you be interested in buying or leasing a vehicle. More

Excellent experience Quick and easy purchase!! No haggling, fair trade in. The whole experience was actually pleasant!! Our salesperson was pleasant and very helpful. Woul Quick and easy purchase!! No haggling, fair trade in. The whole experience was actually pleasant!! Our salesperson was pleasant and very helpful. Would highly recommend this dealership. More

Excellence at its best! Omar was exceptionally detailed and fast at helping me get into a a new car. This is my second time visiting Omar and his service is like wine, it get Omar was exceptionally detailed and fast at helping me get into a a new car. This is my second time visiting Omar and his service is like wine, it gets better with time. Best salesman ever! More

Helpful, fast, accomodating JM lexus always is the most accomodating dealership. Helpful and knowledgeable. Not to mention the nice lunch and cookies they offer. They do ther JM lexus always is the most accomodating dealership. Helpful and knowledgeable. Not to mention the nice lunch and cookies they offer. They do there best to make you happy! More

Easy transition I went in to get a service and left with a new car. I asked about my options to change my lease and given an offer could not refuse. Keegan was great I went in to get a service and left with a new car. I asked about my options to change my lease and given an offer could not refuse. Keegan was great and explained everything to me in a way that was easy to understand. This made my decision very easy so I am very happy! More

Khaled Dandashi is without doubt the best car salesman/manager that I have ever met. He is patient, personal, and most important not pushy. He provided us with the is without doubt the best car salesman/manager that I have ever met. He is patient, personal, and most important not pushy. He provided us with the information about the different vehicles that we needed to know and at no time "pushed" us to purchase. In addition, he stayed late, after the dealership had closed, to orient us with the our Lexus. This is the second Lexus that our family has purchased as we are convinced of its quality. This is the first time buying from JM Lexus, and am now convinced of the quality dealership that it is as well - all due to Khaled. More

MArgate Lexus dealer The whole experience, from the appointment with Khalid, his soft spoken, efficient way he showed us cars which would fit our needs, was excellent. He The whole experience, from the appointment with Khalid, his soft spoken, efficient way he showed us cars which would fit our needs, was excellent. He spent a lot of time showing us cars/SUVs in the lot, pros and cons of 2017 vs. 2018 models. He took care of the Insurance, the number plates, ect. As a result, we left the dealership with a new SUV, without a hassle. I would have no hesitations in recommending friends, to go to the Margate dealership and ask for Khalid. More

Fair price with no extra dealer or miscellaneous fees Omar was our only contact throughout the entire process which was very nice. He was very pleasant and explained everything really well and he spent a Omar was our only contact throughout the entire process which was very nice. He was very pleasant and explained everything really well and he spent as much time as we wanted to go over the vehicle and test drive it. We didn't feel rushed to the table to sign anything. We knew what we were looking for and were travelling a far distance to see the vehicle. He was able to give me a an assessment of the condition of the vehicle before we drove 3.5 hours to see it. He explained the condition well and it was in actually better condition than I expected. Since he knew we had traveled far to get there and we wanted to get through the process quickly, he had the vehicle ready for us to take it for a test drive as soon as we arrived. Omar was excellent. I think the non negotiable bottom price on the vehicle was fair compared to what I found doing the online shopping. The fact that there were not any other miscellaneous or dealer fees made it simple, and it was the price of the car plus tax tag and anything due to the state and that was it. I do feel that from the time we decided to purchase the vehicle to the time we actually signed the final documents that this needs some improvement, but I don't see this as in issue with our sales manager Omar, but the business office that completes all the paperwork took longer than I think it needed to be. They did come out to apologize for the delay and they had sold over 40 cars the day we were there. The dealership has all the perks with free food and drinks and things to keep you entertained while you wait. Overall I am very pleased, our sales manager was great and if they can shorten the time to get through all of the paperwork piece of it I would have ranked the experience excellent. It was still the easiest purchase of a vehicle we have made. More