JM Lexus

The JM Lexus associates were extremely helpful! We love our new SUV. They went above and beyond to find us the right color, style and great price. Each person we worked with during the process was courteo our new SUV. They went above and beyond to find us the right color, style and great price. Each person we worked with during the process was courteous and generous. We had a great car buying experience! Thank you Gary, Jeff, & the rest of the JM Lexus team! More

Overall positive experience. Salesman and finance manager were very polite and thorough as to why we should purchase a Lexus. The dealership amenities are first class. were very polite and thorough as to why we should purchase a Lexus. The dealership amenities are first class. More

I was turning in a 2011 Lexus & leasing a 2013. We already have a 2012 under lease & have been dealing with JM Lexus for many years. Maury Brodsky was our sales rep & we dealt with him because our pr already have a 2012 under lease & have been dealing with JM Lexus for many years. Maury Brodsky was our sales rep & we dealt with him because our previous experience with him was very good. He is honest, knowledgeable, cheerful & efficient. He is easy to deal with & anxious to be helpful. He was very efficient in coordinating the process & we would definitely deal with him in the future. I had not previously met Jeffrey Felder or Adam Sheldon, but they too were efficient & helpful.Jeffrey put together all the paperwork & explained anything we didn't understand. Adam showed us how the new innovations worked, especially the GPS. He invited me to call if I had further questions. I was very happy with the treatment I received & expect to be a customer of JM in the future. Joseph Sitrick More

JM Lexus should intraduce a course at Harvard business school on the science of customer service.Graduates would have a MCS degree from the JM lexus school of business at Harvard . You guy's are that goo school on the science of customer service.Graduates would have a MCS degree from the JM lexus school of business at Harvard . You guy's are that good. More

Ray gave us great service and our experience was outstanding. Steven Rideg the sales manager was fantastic as well and made the paperwork smooth. I would highly recommend your dealership. Thank outstanding. Steven Rideg the sales manager was fantastic as well and made the paperwork smooth. I would highly recommend your dealership. Thanks Frank Gutta More

From the time I walked in the door I felt very comfortable and when I met Ray Torres, my salesman, all my fears about my buying a car by myself went away. Ray has a very calming effect and his ab comfortable and when I met Ray Torres, my salesman, all my fears about my buying a car by myself went away. Ray has a very calming effect and his ability to answer all of my questions with complete authority was truly outstanding. He took his time in showing me the car that I desired. I then had a chance to road test the car. He was very patient in answering all my inqueries which made me very comfortable. I was also introduced to other members of his team. He has stayed in touch with me to see if I had any concerns and when I did he was ready, willing and able to assist me. Ray is truly an outstanding asset to your dealership. This is my second Lexus that I bought from JM Lexus and Ray Torres is a vital part in my decision to buy this new car. I am totally pleased and have recommended your agency to several of my friends. Diane Greenberg More

Maury was great. He was the reason we leased the car. He made us feel welcome and gave us a great deal. We have worked with Maury for several years. Any problem I just call him and its taken care of. made us feel welcome and gave us a great deal. We have worked with Maury for several years. Any problem I just call him and its taken care of. More

I had the pleasure of purchasing a 2010 Lexus ES350 from your dealership on Friday August 16, 2013. It was my first experience with both purchasing a vehicle in Florida as well as JM Lexus. The whole p your dealership on Friday August 16, 2013. It was my first experience with both purchasing a vehicle in Florida as well as JM Lexus. The whole process was very easy and delightful. Starting from Wanda at the greeting area to Dario and Jaime. Dealing with both Dario and Jaime was very relaxing which made the buying process easy and speedy. We agreed on the vehicle and then the price negation was quick and we came to an agreed on price without any time wasted. The sales team of Dario and Jaime were an awesome pair to deal with. Also, the rest of personal at the dealership (used and new) were very respectful, courteous and had a great attitude when approached. I would like to commend you and the entire JM Lexus management team for the great car buying experience. I will highly recommend the dealership. It was my please to meet such wonderful people! More

I had an excellent experience at JM Lexus. All the workers were super friendly and kind and wanted to help in any way. The cookies at the front counter were amazing! They should really go retail with workers were super friendly and kind and wanted to help in any way. The cookies at the front counter were amazing! They should really go retail with those. Andrew Cardona was extremely friendly and helpful and demonstrated excellent customer service. He showed us all the nice facilities and helped me buy an excellent car. I would highly recommend this dealership to everyone as well as Andrew Cardona as a great and very friendly individual. More

J.M. Lexus of Margate sets the standard for customer service, commitment, quality, and professionalism that follows throughout the years of owning one of their vehicles. This household has purchased se service, commitment, quality, and professionalism that follows throughout the years of owning one of their vehicles. This household has purchased several cars over the years from J.M. Lexus, and while Lexus makes a pretty great car, no other Lexus dealership comes close to matching the J.M. Lexus experience. Not only car dealerships, but any business that is truly committed to customer service and pursuing long-term repeat customers, could benefit from learning and modeling this strategy. The staff at all levels are friendly, courteous, knowledgable, and function as a well-organized and seasoned team. There is a level of personal service where everyone is treated with honesty, dignity, respect, and courtesy. Honestly, in all my years doing business with J.M. Lexus, I can truly say that I never have had a negative experience...and every time I go back, they keep trying harder to make everything better than before! More