JM Lexus

Organized, friendly, no hassle, overall a very good experience. The people made the day, from Joe M, in service, repairing a minor problem on my current Lexus, to the staff mentioned above, Maury, Hieu experience. The people made the day, from Joe M, in service, repairing a minor problem on my current Lexus, to the staff mentioned above, Maury, Hieu, Steven, and German. I will return. More

Michael Greer is without a doubt one of the most knowledgeable and helpful salespeople I have ever met, and I'm not limiting myself to car sales when I say that. He is a wealth of information about knowledgeable and helpful salespeople I have ever met, and I'm not limiting myself to car sales when I say that. He is a wealth of information about every detail you could possibly want to know about the Lexus GS 350 that we ultimately bought and was able to compare and contrast that with every other model of Lexus, current and past. We asked question after question and learned more and more. He reminds me of Encyclopedia Brown, a Scholastic book I read in 4th grade about a kid who was practically a walking encyclopedia. But besides being knowledgeable, Michael is also personable, friendly, professional, and someone you feel completely at ease dealing with. After that kind of experience, how could we not have bought the car??? More

Michael Thomas was very friendly and knowledgable about the car. We never felt pressured to purchase the car and when we met with Matt Sherman, he too was helpful. the car. We never felt pressured to purchase the car and when we met with Matt Sherman, he too was helpful. More

This dealership is filled with friendly consultants who treat you like a person and not a credit score. Prior to going to JM Lexus I had gone to eight other dealerships. None of these dealerships were able treat you like a person and not a credit score. Prior to going to JM Lexus I had gone to eight other dealerships. None of these dealerships were able to help me in the manner in which JM Lexus did; From the moment you walk through the doors you know you're going to be taking good care of. Each Sales consultant is extremely knowledgeable and well versed each and every vehicle. This made a very big difference for me since I was torn between two models Their intention is genuine; They want to place you In a vehicle that is reliable, safe, and trustworthy. Never did I feel rushed ... never did I feel as if they were taking advantage of me ... This I had never felt before. You don't feel like a customer..... you feel more like part of a family! I leased my first vehicle and have all intentions of going back after the term is over and releasing another vehicle. Little does JM Lexus know that the next time I go back we are not doing a one car deal but a two car deal! I will be keeping my current car and also taking advantage of the RX350! This note goes directly to JM Lexus : For what it's worth ....This experience has converted me to a JM Lexus customer for life!! Thank you for everything. More

Friendly, knowledgeable people who care about their customers from the minute you walk into the showroom, to the driving experience and then the negotiation process. Follow that with the paperwork and customers from the minute you walk into the showroom, to the driving experience and then the negotiation process. Follow that with the paperwork and reviewing the car at pick-up and you have an overall experience that cannot be beat. This is our second Lexus purchase in less than a year and I would highly recommend JM Lexus to anyone who is in the market to purchase or lease a Lexus vehicle. Our experience with their service department has also been above expectations. More

The customer service at JM Lexus is by far the best exprience I have ever had in a dealership. Everyone was so friendly and patient with me; even when I kept them at the dealership until 10 pm on a Sun exprience I have ever had in a dealership. Everyone was so friendly and patient with me; even when I kept them at the dealership until 10 pm on a Sunday night! I could never go to any other dealership after my experience at JM. More

Honored price commitement, After purchase explained how everything worked. But left sitting for a total of 1 1/2 hours without any idea of when, what or why while they did whatever they had to do. I left everything worked. But left sitting for a total of 1 1/2 hours without any idea of when, what or why while they did whatever they had to do. I left dealership feeling they had great contempt and disrespectful. If you intend to buy from them betterbetter plan on an all day outing and take a book with you. Edward Robinson More

This is the 3rd Lexus I have acquired from JM Lexus. While I am most happy with the delaership, their professionalism and the courtesy they project, the single most motivating factor is the expeience by While I am most happy with the delaership, their professionalism and the courtesy they project, the single most motivating factor is the expeience by which the purchase/lease was handled through Mr. Paolo Scalici. The rest of the staff was most helpful all the way to guidng us through the electronics and special features of the car. Overall I am again most happy with my purchase/lease. More

Excellent presentation by Mike and clear offer by Emily. Darryl was also very helpful in explaining the use of new media and features. This is the fifth lease I have done with JM Lexus and each one has been Darryl was also very helpful in explaining the use of new media and features. This is the fifth lease I have done with JM Lexus and each one has been very satisfying. More

I had just planned on looking around. Once I started talking to Tim and went on a test drive I could not help but drive away in a new car. Everyone at JM was great. talking to Tim and went on a test drive I could not help but drive away in a new car. Everyone at JM was great. More