JM Lexus

I recently had the pleasure of working with the JM Lexus I recently had the pleasure of working with the JM Lexus dealership when I leased a 2013 RX350. From my initial greeting at the door by Michael I recently had the pleasure of working with the JM Lexus dealership when I leased a 2013 RX350. From my initial greeting at the door by Michael Paliotta to the final step with Delivery Specialist, Darryl Lewis familiarizing me with the incredible tech package that Lexus offers, I was treated with the utmost patience and respect. Michael was very knowledgeable and well versed in discussing each Lexus, pointing out the features and differences of each car we examined on the lot. After obtaining the basic information on each of the various models, I was introduced to Ray Noguera. Ray put me at ease with his extremely competent and reassuring information about the financing, keeping in mind that I had a well defined budget to work with. I appreciated Ray's very forthright approach to the financial packages that were available and the time he spent finding the one most suitable for my needs. The final step in signing my lease with JM was handled by Hieu Vo. Hieu showed exemplary skills as Senior Sales Manager efficiently completing the deal as well as communicating each facet of the lease agreement with me. There was not a single detail that I felt was not well explained. I was also reminded that if at any time I had questions or problems, that the JM Team would be there to answer them for me. This was extremely important to me as I had never purchased or leased a new car before. My fears of making this large decision on my own were allayed. The final and probably most daunting aspect of my new JM Lexus lease car was the very sophisticated "navigational system." This was especially challenging to me since my last Lexus was a 2001. There have been catastrophic changes in technology in 12 years! Darryl Lewis took as much time as I needed going through the basic operations of the system before I drove my new car out of the lot. He made certain that I was comfortable and relaxed operating my new car. His exemplary knowledge and natural teaching ability kept me focused and receptive to systems that are complex and sophisticated. Darryl's incredible sense of humor made the entire experience entertaining. It is so rewarding for me to feel competent using everything from Blue Tooth to SAT Radio, Nav Systems, Voice Commands, Phone Book Transfer, POI, and Safety Connect to name a few of the items we covered. Again, I was reassured that as questions arise with my new car, I would be welcomed back for additional tutoring, as was necessary. Upon leaving JM Lexus I felt as if I had been welcomed into a family rather than simply leasing a new car. I have lived in Lighthouse Point for 31 years and will happily tell my family and friends about the wonderful experience I had at JM Lexus. Kudos to those in charge of hiring such outstanding employees! More

I have dealth with J M Lexus for many years and find them to be the best in the south east of florida. Carlos Nunoz makes my trip a pleasant experience Mike Friedman to be the best in the south east of florida. Carlos Nunoz makes my trip a pleasant experience Mike Friedman More

Brought my 2010 IS350C in for oil change and while waiting, looked at new vehicles. Liked the new 2013 GS350 and within 45 minitues I had a deal on a new car. The agency picked up the tab for the oil waiting, looked at new vehicles. Liked the new 2013 GS350 and within 45 minitues I had a deal on a new car. The agency picked up the tab for the oil change. Michael Dubler was great in helping us pick the color and interior, but best was Alex Bondarevsky who spent so much time showing us how the 12.5" screen and steering wheel controls function. Overall a simple and satisfying new car purchase. More

I have owned over 11 cars and had that many dealer transactions, let me start by saying this dealer was by far the most professional of all of them. Khaled Dandashi was not only the most knowledgeabl transactions, let me start by saying this dealer was by far the most professional of all of them. Khaled Dandashi was not only the most knowledgeable salesperson i have ever dealt with but he also really cared about my customer experience! He went the extra mile to make this deal happen and i really appreciated that. Mr Dandashi in conjunction with Steven McNeeley and Steven Smiley made this deal happen smoothly and effortlessly. I would not hesitate to recommend these gentlemen and this dealer to any family member or friend! Thank you! Dr. Adrian Paruas More

Thank you for making my new car selection a pleasurable experience! I was treated with great respect and I was made to feel like a "part of the family".... the Lexus family!!! Every detail of the buyin experience! I was treated with great respect and I was made to feel like a "part of the family".... the Lexus family!!! Every detail of the buying experience was handled by true professionals....from the sales and financing to the delivery .....all personnel were A-1 top notch. I will definately recommend your dealership to friends and family! Keep up the good work! Sincerely, Jeanette Phillips More

The facilities are clean and top level. People are friendly. Alex is patient and and well informed. He gave us enough time to explain enform system. friendly. Alex is patient and and well informed. He gave us enough time to explain enform system. More

From Mr. Green who greeted me upon arrival at Lexus for the recall of my cars floormats (he wanted to know if I wanted someone to give me an idea of what my car was worth) who then introduce me to Paolo Sc the recall of my cars floormats (he wanted to know if I wanted someone to give me an idea of what my car was worth) who then introduce me to Paolo Scalici , while my new favorite service person Bryan Draughton was writing up my service check and he could not have been nicer. Later in the day Arey Fox called by husband and the discusions began for me to lease a 2013 RX350. The following morning, my husband and I headed back to JM Lexus (they had given me a 2013 RX350 loaner car) and we talked with Paolo who was wonderful. He took us on the lot to find the right color and package of the vehicle I wanted. His manner and knowledge was great and he helped to make this a terrific experience. We then met with Arey who handled the negotiating and buying process in a very professional way. Robin Goldfein was efficient and helped to make the finance situation come to a timely conclusion. The man of the hour was Alex Bondarevsky!!!! He spent an incredible amount of time with me, teaching me how to use the navigation system and he programmed everything into the car. He was a true pleasure to deal with. I wound up having a problem with the apps screen in the car and I left him a message (I had already spoken to customer support) and Saturday evening (his day off), Alex called to try and help me - that is what you call above and beyond. I was truly impressed with our buying/leasing experience! Sue Epstein More

This is my second time buying from JM Lexus, and once again it was a positive experience. Khaled Dandashi helped me to select and test drive my new ES350, and I didn't feel pressured at all. Steven McNee again it was a positive experience. Khaled Dandashi helped me to select and test drive my new ES350, and I didn't feel pressured at all. Steven McNeeley helped me to obtain the best lease and trade-in value for my Lexus RX330. Alex Bondarevsky helped to acquaint mee with my new car and showed me all of the cool features it has. I had plans to test drive a few different cars at a few other dealerships, but my first and last stop ended up being at JM Lexus. More

Dear Paolo, My wife and I want to both thank you for Dear Paolo, My wife and I want to both thank you for taking the time to work with us and to make the sale happen. We love the ES 350 and are confide Dear Paolo, My wife and I want to both thank you for taking the time to work with us and to make the sale happen. We love the ES 350 and are confident that JM is there when we need them. As a matter of fact we have been back twice and have sought out the help of Izzy to explain some of the internal gadgets. He has been especially patient and knowledgeable. As you know this is our THIRD Lexus that we have bought from JM, which says it all. As a matter of fact, Steven Smiley was the salesman on our fist LS 400 years ago. A special thank you to Berlin who has been instrumental in walking us through the "we owe" process and has made it especially painless, and a thank you to Matt for footballing the financial process. Best Regards, Bob & Marsha Hopp More

After many years of leasing Lexus autos, (3 of which were with JM Lexus) I decided to buy out the least on my ES350. I was delighted to have worked with John Ercolano in this process. He was professional th with JM Lexus) I decided to buy out the least on my ES350. I was delighted to have worked with John Ercolano in this process. He was professional throughout the process; friendly; helpful; and informative. This was the most 'painless' car purchase I've ever experienced. I felt no pressure and there were no surprises. John provided me with all the details before my appointment. Also, John was most accommodating to my time constraints. I would highly recommend John to any of my friends and family. Louise Kaplan, West Palm Beach, FL More