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JT's Kia of Rock Hill

Rock Hill, SC

3.8
277 Reviews

840 N Anderson Rd

Rock Hill, SC

29730

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Showing 277 reviews

August 15, 2021

The best thing about JT's is their salesman, Billy. His easy-going, no-pressure attitude and sincere concern for the customer has been my reason for going back there for several vehicles. I've referred se More

by Sfiloit
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy
Aug 16, 2021 -

JT's Kia of Rock Hill responded

Thank you for reaching out about your experience. We love to hear that Billy made your car-buying process such a success and I'm grateful that you would take time to commend him. I'm concerned by your other feedback, however. If you would like to share further information about this, please reach out to me directly. Bryan Redfern - Sales Manager - 803-328-6266

July 17, 2021

I just purchased a 2022 Stinger GT Scorpion Edition, and I love the car. Jacob Ryder, my salesperson did a great job keeping me updated on the expected delivery date, and when the car finally arrived at th More

by Cliffordmusante
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ryder
Jul 19, 2021 -

JT's Kia of Rock Hill responded

Congratulations on your new 2022 Kia Stinger GT Scorpion Special Edition! It is terrific to read your glowing review of Jacob and the team here at JT's Kia of Rock Hill. Thank you and safe travels!

June 19, 2021

Love my Kia Soul! Thanks to Ray King who was polite , not pushy and was very knowledgeable about the Soul ,,,he took the time to show me all the Soul had to offer. Thanks Ray King😃👍 More

by Georgia Lusk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray King
Jun 21, 2021 -

JT's Kia of Rock Hill responded

Georgia, thank you for the review! Ray is an excellent member of our team at JT's Kia of Rock Hill, and we will certainly let him know that you appreciate his help. Enjoy your Kia Soul!

May 29, 2021

Happy with the customer service Tyshaun was very helpful and took the time to explain everything to us Eveyone we spoke with was very helpful always liked Kia i More

by sandybrock60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyshaun Neely
May 30, 2021 -

JT's Kia of Rock Hill responded

Thank you for the outstanding review and kind words about Tyshaun! We're delighted to know he and the team demonstrated our commitment to providing outstanding customer service. We appreciate you doing business here at JT's Kia of Rock Hill and hope to see you again soon!

May 22, 2021

I had a very good experience at JT" Kia of Rock Hill. My salesman Jacob Ryder did a wonderful job of finding me my dream vehicle! Thanks JT for having a great sales department and thanks again Jacob ! More

by boglerita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ryder
May 24, 2021 -

JT's Kia of Rock Hill responded

We're so happy to hear you had a positive buying experience at JT's Kia of Rock Hill, and we hope the new car is everything you dreamed of and more! Thank you for your business, and we hope to see you again down the road!

May 17, 2021

Great experience. I walked it and immediately was greeted and helped throughout my car buying process! I would recommend JT Kia to anyone looking for a new or used vehicle More

by Vickxperience3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyshawn Neely
May 17, 2021 -

JT's Kia of Rock Hill responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the JT's Kia of Rock Hill team. Drive safely in your new vehicle, and we hope to see you back next time!

May 06, 2021

Wonderful experience. Nice salesman. I got what I wanted and needed. I usually hate buying cars but he made it easy and fun. Thank you More

by mjrespass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neely
May 07, 2021 -

JT's Kia of Rock Hill responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at JT's Kia of Rock Hill, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

March 29, 2021

It's ok but I jus want a trade in n needs a co signer it shouldn't b that hard to trade in a car if u bought one from them before. More

by hallcorneshea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 29, 2021 -

JT's Kia of Rock Hill responded

Thank you for reaching out. I apologize that your purchase required a cosigner, but these decisions are made by the bank and not our dealership. I would be glad to speak with you about this directly so please don't hesitate to give me a call. Bryan Redfern - Sales Manager - 803-328-6266

March 24, 2021

Roberta-Thank you Keith for your outstanding customer service. You really made me feel glad we came out to purchase a used car! Thank you! More

by Roberta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 24, 2021 -

JT's Kia of Rock Hill responded

Roberta, thank you for the review! We couldn't be happier to hear that Keith took good care of you here at JT's Kia of Rock Hill, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

January 27, 2021

Im completely in all at the NON professional sales manager Mark at this location - I had worked with Sean and Ray (which was great and pleasant) on a SUV and was on my way with $53,500.00 check in han More

by brandi52111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Graiff
Jan 27, 2021 -

JT's Kia of Rock Hill responded

Brandi - This is a concerning review to read, and it certainly doesn't sound like the friendly service we pride ourselves on here. I will be sure to share this feedback with the appropriate people, and we will work to improve our communication going forward. Our inventory does move quickly here, but we should have been clear with you regarding the vehicle you were interested in, and I apologize for the inconvenience. I would be more than willing to speak with you directly to see what we can do to assist you in your car search. Please don't hesitate to give me a call. Thank you, Bryan Redfern - Sales Manager - 803-328-6266

Jan 27, 2021 -

brandi52111 responded

Please feel free to call me !!! You all have my info due to i was on the way with the CHECK in Full!!! I do understand as this is by far my first car Ive bought, THE WHOLE issue is how your employee Mark talked and treated me ON top of selling the SUV i was on way to pick up, AND had provided everything YOUR team asked me for to secure it Again very disappointed