JTs Kia

Great service and employees! The facility was clean and very welcoming. Staff was very nice and respectful. Treated me as a dynamic and individual. Very pleased and thankful. very welcoming. Staff was very nice and respectful. Treated me as a dynamic and individual. Very pleased and thankful. More

When we walked into the dealership we were not expecting to drive off with a brand new car!! What a wonderful experience, pleasant atmosphere and the friendliest people. to drive off with a brand new car!! What a wonderful experience, pleasant atmosphere and the friendliest people. More

They attempted to sell me a car that looked nice but when my mechanic inspected it, it had an animal nest, severe rust damage, dirty oil and a number of leaks. Despite promising that I had 4 business days t my mechanic inspected it, it had an animal nest, severe rust damage, dirty oil and a number of leaks. Despite promising that I had 4 business days to return the car, they refused to believe my mechanic's findings and forced me to take an afternoon off to get a second opinion out of my own pocket. When the second opinion yielded the same results, they proceeded to continue to manipulate and pressure me into purchasing the car. It took actively trying to drive customers from their showroom to get them to back me out of the deal. Do not do business with these people. They will manipulate you in every way imaginable. This is the worst experience I have ever had with any business. More

Great service. The service manager fully explained to me what took place and gave me recommendations that were needed for my 2013 Kia Forte LX. what took place and gave me recommendations that were needed for my 2013 Kia Forte LX. More

This is my 1st new car ever and Derrick was the best salesperson I ever dealt with. He walked us through the entire process and made us comfortable. He explained everything in detail. We never felt pres salesperson I ever dealt with. He walked us through the entire process and made us comfortable. He explained everything in detail. We never felt pressured and the whole process wasdone in an hour and a half. He has kept in contact. Great experience. Get Derrick to help you. More

This was the nicest car buying experience that I have ever had. From start to finish, I was amazed at the ease of the process. ever had. From start to finish, I was amazed at the ease of the process. More

wasn't looking to buy a new car but they treated me so well I couldn't turn them down, thanks everyone for treating me so well so well I couldn't turn them down, thanks everyone for treating me so well More

As soon as we parked a saleman came up to us and introduced himself and asked us what type of vehicle we were interested in. He was very helpful as we narrowed down some of the details we would be introduced himself and asked us what type of vehicle we were interested in. He was very helpful as we narrowed down some of the details we would be looking for immediately and took time to have some pleasant conversation. He explained that as soon as we had a general idea of the type vehicle that would please us, with options etc he showed us the brochures and advised us that he would bring a vehicle that closely matched our wish list. Ronnie Williams was professional courteous and very friendly throughout the whole process. After we made a selection of a 2014 Kia Sorento, we test drove the vehicle and really liked the performance and the handling. He congratulated us at each step of the way to let us know that each step was complete. Then he made sure the new vehicle was spotless and had a full tank of gas. The entire experience was great and we did not feel any pressure. The lease deal was worked out to our satisfaction and we drove away with a new Sorento. My wife and I were very pleased and will return to this dealership when we have a need for another vehicle. More

David understand what I was looking for and what payment that I can make a month. I hope down the road that I lol forward doing business with him again. Thank you David Richardson. that I can make a month. I hope down the road that I lol forward doing business with him again. Thank you David Richardson. More

Hi - Bought my car in July 2012. Took my brand new car for it's 11,000 mile oil change at JTs Kia. I also had a hood guard installed. The hood guard was installed, however, technician never took the tim for it's 11,000 mile oil change at JTs Kia. I also had a hood guard installed. The hood guard was installed, however, technician never took the time to wipe his fingerprints off the hood and the hood guard after installation. Also, experienced a horrific smell when I got back into my car. After about two hours, I called back to the service department and yes, was screaming mad at them saying that the smell was worse. They told me to bring it back, which if you work two jobs is not all that easy. Well, I drove for another day and when I pulled into my driveway the next evening, my husband came out to ask what was wrong with my brand new car as he heard me coming down the road. I could not wait, so I was at the dealership at opening the next morning. When the service tech opened the hood, my oil cap was laying right on top of the engine. So, they calmed me down by "fixing" everything, confirming no damage to the vehicle and sending me on my way. Two days later I was back with an oil leak and mileage at 24 to 25 MPG (normally in lower 30s). They then said that it was loose oil on the tray...low and behold my mileage jumped right on up to 33 MPG on the way home. So, thought it was fixed. But, once again I'm a week after service and mileage is back down to 24/25 MPG and ticking noise is LOUD. But, my added bonus is that the vehicle has absolutely no power at 40 to 45 miles per hour - and what's the normal running speed around a local town. Yup - ya'll got it. DO NOT EVER GO TO JTs KIA FOR SERVICE. YOU MAY GET A GOOD SALE, BUT YOU WON'T GET A GOOD CUSTOMER RETURN SALE AND THEY'LL SCREW UP YOUR NICE NEW CAR ON TOP OF IT!!!!! More