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JTs Kia

Columbia, SC

4.3
1,177 Reviews

230 Killian Commons Pkwy

Columbia, SC

29203

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Showing 1,177 reviews

August 20, 2023

I would have given a 5 star rating but. .....the experience was good and they made the process of buying my car very easy. It's been almost a month now and I'm still waiting on the replaceme More

by Glenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamar was the main person
Aug 21, 2023 -

JTs Kia responded

We apologize that you’re disappointed in your experience. Please reach out to our management team at (803) 220-3718 so we can discuss this in greater detail and better assist you. We look forward to working with you soon.

August 20, 2023

Great service,professional and knowledgeable staff. I love my new Kia I will definitely recommend this dealership to everyone who is interested in a car. More

by Pinckneyshaina
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jacobi
Aug 21, 2023 -

JTs Kia responded

Hi Pinckney, thank you for being a loyal customer of JTs. We value your business, and are absolutely delighted that our team provided the exceptional buying experience you deserve. Congratulations on your new ride, and thank you for being a wonderful member of our JTs Kia of Columbia family!

August 19, 2023

Friendly, pretty fast. Had a major problem with the first car I bought, they took it back and I was able to get a better, with lower payments. More

by Stubaby1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Aug 20, 2023 -

JTs Kia responded

We are thrilled to hear you had an amazing buying experience. Our entire team truly appreciate your generous feedback and recommendation! We look forward to working with you again in the future. Take care!

August 17, 2023

We have taken both our Kias for service here after having a horrible experience at a different Kia dealership in town. Our experience at JT's with Rich, Auri, and the rest of the team was fantastic! We appre More

by AshleyW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich and Auri
Aug 18, 2023 -

JTs Kia responded

We're thrilled to have earned your recommendation, Ashley! Our team works hard to create 5 star experiences for our customers, and we're delighted to know that we could reach that standard for you. We hope you enjoy your car for years to come, and our team hope to have you back again soon! Take care.

August 12, 2023

I'm a first time Kia buyer. I did some research and ultimately decided that I wanted a Kia. I was able to get help almost immediately. I told the sales agent that I wanted to te More

by mrtrumpetman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 13, 2023 -

JTs Kia responded

Thank you so much for sharing your 5-star experience! We are very proud of the service we provide and love to know that we were able to give customers like you the experience you deserve. We appreciate you taking the time to leave a review, and we hope for the chance to serve you again soon!

August 08, 2023

Service was great and quick. Everyone was kind to me and my kids. Will be visiting again. More

by SarahBoggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentle man upfront (can’t remember name off the top of my head)
Aug 09, 2023 -

JTs Kia responded

We are absolutely delighted to hear about your amazing buying experience, Sarah! Thank you for letting us know that our team provided a pleasant experience for you and your children. We’re so happy we could accommodate your family, and incredibly proud to have earned your recommendation. Thanks for your support!

August 05, 2023

JT’s Kia is the King of making deals work. When I tell you they worked the deal of a century, they did that!!!! Jamar and the Finance Team ensured that I was not only happy with my purchase bu More

by Dr. Mary Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamar
Aug 07, 2023 -

JTs Kia responded

We sincerely appreciate your amazing feedback, Dr. Williams. Thank you so much for recognizing our team’s friendly and professional service. We are absolutely delighted to provide the wonderful experience you deserve, and love having you as part of our JTs Kia of Columbia family!

August 01, 2023

Great experience from start to finish! The sales manager was amazing along with Jacobe Jones, they’ve made the process an awesome experience for purchasing our first Kia! More

by tanyabryant50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacobe Jones
Aug 01, 2023 -

JTs Kia responded

Our team can’t thank you enough for your exceptional feedback. We truly appreciate you making the drive to see us, and are thrilled to have earned your recommendation. Congratulations on your new KIA! From Jacobe and all of us here at JTs Kia of Columbia, thank you for your generous support!

August 01, 2023

From the moment I walked into the dealership Jacobe Jones made my experience of buying my new car a memorable one! He went above and beyond to find me exactly what I was looking for. Afterward, he shared my More

by melissactaylor19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacobe Jones, Bianca Turner
Aug 01, 2023 -

melissactaylor19 responded

From the moment I walked into the dealership Jacobe Jones made my experience of buying my new car a memorable one! He went above and beyond to find me exactly what I was looking for. Afterward, he shared my enthusiasm and excitement by having me ring the gong in celebration and taking pictures to send me all of which was extra fun!! Jacobe took the time to introduce me to other team members as well, which leads me to Bianca who was extremely helpful as I was trying to set up my Kia application on my phone (I am not the most tech-savvy person), but she patiently assisted throughout this process. She is very knowledgeable about the car and sat with me demonstrating all of the features offered with the vehicle. I was very impressed with the service I received there throughout the buying process and with the follow-up after the purchase. I would recommend buying from JT's Kia to any of my friends or family thanks to Jacobe and Bianca! -Melissa Taylor

July 29, 2023

Good inventory. Good sales people. Not enough feedback after sales are completed. Questions need answers. More

by Patyah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Mike, and Terrell
Jul 30, 2023 -

JTs Kia responded

What are your questions?

Jul 30, 2023 -

Patyah responded

Do I have to come to dealership for service? Why not use one closest to My home? Why did no one respond to my email at JT that was sent a week after purchase?

Jul 31, 2023 -

JTs Kia responded

We would love to have you at our dealership for sales and service. We would like for you to use our services but it is ultimately up to you to decide where to go. I am not sure why our team did not respond to you by email, can you share the name of the salesperson that helped you?

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