We drove to Richmond from Frankfort to test drive a used Ford Edge. We got there 20 minutes before they closed. We test drove the car and loved it. We don't have perfect credit, but just decent credit and they still treated us like were were valued customers. even though they were closing, our salesman, Ben, and the finance director, James, were patient, kind and HONEST. They gave us a fair trade-in value on our Jeep and the Edge was priced exceptionally well. They want your business and they treat you in a way that makes you want to go back to them for all your car buying in the future. I can't tell you just how impressed we are with Jack Burford Chevrolet of Richmond. They've been around a long time because they have wonderful customer service. Best car buying experience I've ever had. I highly recommend them!