Jack Burford Chevrolet had a used car listed on their website for $4,500 and I setup an appointment on Wednesday Morning at 8:30 AM. to look at it. I drove almost 4 hours to the dealership and got there early to look the car over. Everything seemed fine and I took it for a test drive. After that I was interested in purchasing the car. So I went inside to talk to the salesman and had him write up a contract for the car. I did ask him if the dealership would take any less for it. The salesman left his office to go talk to the finance manager. The salesman comes back with a contract and shows it to me. I looked at the numbers and wondered if we were all talking about the same car because the price for the car was listed at $6,500 plus $500 for fees and $500 for taxes. I told the salesman that the car was listed at $4,500 on their website just before I left Ohio to come look at the car. So he leaves his office for a couple more minutes and comes back to tell me that the price of the car went up $2,000 in one day. I told him that that was not right and that I would not pay $2,000 more for a car that was listed at $4,500 the day before. The salesman asked me what he could do to make this deal happen and I told him that he could sell the car for the price it was listed at, which was $4,500 instead of the $6,500 they increase it to just before my appointment with them. I would also pay for the fees and taxes. The salesman leaves his office again and comes back to tell me that the finance manager could only go down to $5,500 plus fees and taxes for a total of $6,500. I proceeded to tell the salesman that the price was still too high and that I was just not comfortable doing business with this dealership at that point. so I shook his hand, told him thank you for his time and walked out the door. As much as I liked the car, I was not going to be taken advantage of.
What this dealership tried to do to me was not right at all and is not good business no matter how you slice it. I drove almost 4 hours each way in pouring down rain to go and look at the car and buy it and they decided to play this ridiculous con game with me by raising the price of the car by $2,000 overnight and without telling me so that I would not waste an entire day going to look at it. And yes I do realize that the prices of cars do change off and on, but this happened just before I left Ohio and they didnt say a word about it. Besides, I had already inquired about the car and setup the appointment well before the price changed, so the dealership should have honored the price that was listed on their website when I made the appointment. And if I didnt buy it, then they could have raised the price.
The whole situation just felt like a classic bait and switch situation to me. I have politely and respectfully tried to contact Jack Burford, John Burford, the general manager and the dealership about this situation and so far all of my emails have been ignored. The rest of you can decide if you want to do business with this dealership or not, but I will just say that what this dealership tried to do with me is the exact reason why I dont trust car salesmen and dealerships at all. The 4.6 Google Rating that this dealership has is a mirage, so please do not trust it. I was smart enough not to allow myself to be conned by this dealership, but how many people have been taken advantage of and will be taken advantage of in the future? It is just very sad that supposedly reputable dealerships cant do business the right way anymore with just a little bit of decency, honesty and integrity.