Jack Chrysler Dodge Jeep RAM

Friendly and polite. Car ready on time, but forgot to clean car mat and plastic from the tech. Car ready on time, but forgot to clean car mat and plastic from the tech. More

Always courteous and they let you know what is happening with your car. Prompt service with your car. Prompt service More

Service was friendly and professional. Work was done well . I am done with your review Work was done well . I am done with your review More

My 2020 Ram 1500 Diesel motor went at about 37K. Brought it to IRA Chrysler Dodge Ram and it took 3 months to have it replaced. When I finally got my truck back it had a dent in the rear bumper wh Brought it to IRA Chrysler Dodge Ram and it took 3 months to have it replaced. When I finally got my truck back it had a dent in the rear bumper which I noticed the next day. The service department manager had me got get an estimate to repair it from the IRA body shop, so I did. I brought the $3700 quote back to them and they said they would call me. So I waited a few weeks and finally called them back and was put on hold while they talked to the General Manager. They came back on the phone to tell me they were not going to do anything for me because "a customer could have hit it". It was there for 3 months not by choice, but because they could not find a motor. Not my fault, but my truck was in their care. I called and left a message with the general manager and he never even called me back! I highly recommend you go elsewhere when buying or servicing your vehicle with IRA. More

I spend days working with a salesman and I thought the deal was done. I even applied for preapproval on financing. He thought I wanted the wrong vehicle. He tried selling a certified jeep with a giant gau deal was done. I even applied for preapproval on financing. He thought I wanted the wrong vehicle. He tried selling a certified jeep with a giant gauge in the front bumper instead of the vehicle I actually wanted (without a giant scratch the size of texas). It took him all day to get back to me. Very poor communication. It all fell apart and now I'm back at square one. I felt like I was not taken care of because I'm a woman. I requested they remove the credit pull. I'm extremely disappointed. They didn't even offer to figure out another vehicle. I wanted to do business with them and still would but I don't think they care. I would gladly change this rating if they came through. More

Efficient, reasonable, variety of vehicles in inventory. Staff was friendly, sales and finance were thorough. Staff was friendly, sales and finance were thorough. More

The replacement of my radio took just over an hour but was told to expect 3 hours when I booked. Happy Dance was told to expect 3 hours when I booked. Happy Dance More

Well worth the drive. xxxx helpful. Had the inventory when I wanted it. Nonpushy salespeople. xxxx helpful. Had the inventory when I wanted it. Nonpushy salespeople. More

They did a good job truck was returned in the same condition no scratches or dings and the work was done pretty fast condition no scratches or dings and the work was done pretty fast More

Great customer service! Very responsive. I will continue to be a customer for future vehicle purchases. Very responsive. I will continue to be a customer for future vehicle purchases. More