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Jack Daniels Kia

Fair Lawn, NJ

4.0
1,056 Reviews

29-09 Broadway

Fair Lawn, NJ

07410

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Showing 1,056 reviews

August 04, 2018

Not happy with end result. My sales person opened my trunk when I was in front seat, showed me the space and as I walked away closed it Never once mentioned it was Not automatic More

by PAGN
Recommend Dealer
No
Employees Worked With
Rob Kaliniak
Sep 07, 2018 -

Jack Daniels Kia responded

We apologize if it was unclear when your salesman was going over the features of the car. However, our sales team only highlights features that are actually present in vehicles. If Rob was not specifically informed that an automatic trunk was a feature that you desired, he would have no way of knowing to inform you whether or not it was there. It seems that there was a lack of communication, but we're happy to hear that he was otherwise nice and understanding. We appreciate your business and value you as a customer. Thanks for the feedback.

August 04, 2018

Wael is the best of the best! Wael is the best of the best. I just bought my second car at Jack Daniels and I couldn’t be happier. They have the best customer service! More

by Popeheather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wael Ihmaid, John Sweeney
Aug 06, 2018 -

Jack Daniels Kia responded

Congrats on your new car! Thank you for your continued business with us, enjoy!

August 01, 2018

It was a good experience . They were all friendly I walked in Will salesperson came up to us welcomed us told him what we were looking for and he got right to it . Offered me water , donuts . It was a More

by Will sales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wael Ihmaid
Aug 06, 2018 -

Jack Daniels Kia responded

Thank you for your feedback. Glad to hear that Wael provided a good experience for you.

August 01, 2018

Nice customer service Vinnie Capparelli in the Fair Lawn, Nee Jersey office was excellent. He is personable and friendly and very thorough. I appreciated the follow-up phon More

by Cathykia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VInnie Capparelli
Aug 06, 2018 -

Jack Daniels Kia responded

Glad to hear your service visit with us was an excellent experience. We look forward to seeing you again soon!

August 01, 2018

Great service It was truly a great experience dealing with the salesman Mike, from start to finish, he was very prompt and courteous and professional , very quick t More

by nace67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gibson
Aug 06, 2018 -

Jack Daniels Kia responded

Thank you for the feedback. Glad to hear Mike and the team were able to make your purchasing process a great experience. Enjoy the new vehicle!

July 31, 2018

Outstanding When I walked into Jack Daniels Kia, Nuno welcomed me and sat me at his desk. I told him exactly what I was looking for and told him what I was quote More

by Kia2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno Santos
Aug 06, 2018 -

Jack Daniels Kia responded

Glad to hear that Nuno and the team were able to get you exactly the car you wanted, enjoy your new Optima LX!

July 31, 2018

2015 Buick Encore I traded in my 2011 Kia Sorento!!! I am a returning Jack Daniels Kia customer. When i walked in i sat with Nuno. He was great and professional. He More

by Orzel123
Recommend Dealer
Yes
Employees Worked With
Nuno Santos
Aug 06, 2018 -

Jack Daniels Kia responded

Thank you for continuing to do business with us. We hope you're enjoying the new vehicle so far.

July 31, 2018

Great experience and great salesperson We had a wonderful experience made even better by the helpful ang courteous service provided by our salesperson, Nuno. After shopping for other cars More

by John70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno Santos
Aug 06, 2018 -

Jack Daniels Kia responded

Thank you for the positive feedback. Glad to hear that Nuno provided a great experience for you during your time with us. We hope you're enjoying the new Kia so far!

July 31, 2018

Amazing Jack Daniels Kia is the BEST!! Nuno was my sales rep. He made me very comfortable and was extremely organized. He knew exactly what i was looking fo More

by Greg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sweeney, Colin Hoffmann, Christian Roman, Nuno Santos
Aug 06, 2018 -

Jack Daniels Kia responded

Thank you for your feedback. Glad the team was able to make your experience fun and exciting. Hope to see you again soon!

July 30, 2018

Buy your next car from Jack Daniels Kia! My car buying has never been so easy and fun. The moment I stepped into Jack Daniels Kia, I felt very welcomed. Nuno was my salesman and I gotta say h More

by Alexander Connelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno Santos
Aug 06, 2018 -

Jack Daniels Kia responded

Glad to hear that Nuno and the team could facilitate a great experience for you. Enjoy the new car!

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