Jack Daniels Porsche

When you have a service problem its nice to k In the past, bringing my car to a dealer for repairs has not done much to build dealership or brand loyalty. After all, a car is not supposed to need In the past, bringing my car to a dealer for repairs has not done much to build dealership or brand loyalty. After all, a car is not supposed to need repairs. If something has gone wrong its certainly not going to make me loyal to the brand.. On the other hand, when problems arise and things don't go as you expect, I really learn what a company is made of. I recently had a performance problem with my 2005 Cayenne Turbo. I made the mistake of bringing the Cayenne to my neighborhood service garage. Its a great garage that I've used for years, and they only charge $75/hr for labor. The problem turned out to be with my fuel pump, and the complete bill came to $595. I left the same day and the car was running great! Until it started stalling, four day later. It would only run for 20 seconds then stall. This time I brought it to Jack Daniels Porsche. The service representative Brooks, has to be one of the most personable, friendly, and helpful reps I have ever worked with. He squeezed me into the schedule, fixed me up with a great loaner car, and promised to call me within a day. Brooks did what he said he would, he called and explained that the car was out of gas. This was a shock because the garage read half full. It seems that the neighborhood service garage had tangled the gas tank sensor with a harness, and while my gauge read half-full, the tank was empty. The sensor was fixed, so I asked Brooks to take care of a couple of other things. While the additional repair process proved more complicated than I had hoped, it gave me a chance to meet Chris Dodin, the service manager. Things sometimes do go wrong, its just the way life is. But when things go "wrong" it gives a company an opportunity to show why they are a good company. They get a chance to exceed your expectations, and as I've learned, that builds loyalty. My experience in dealing with Chris Dodin, has done more to build loyalty to the Jack Daniels dealership, in to the Porsche brand. In the past, I've purchased all my new Porsches from different dealerships and I've used the closest dealership to perform my service. Chris Dodin changed all this. I will buy a new Porsche soon, probably a diesel Cayenne. As long as Chrs Dodin is still employed at Jack Daniels, I will continue to buy and service all of my cars right here. Thank you Chris. More

Fantastic Service. I would just like to take a minute to express my sincere gratitude for the great service I received at this dealership. Curtis, Jonathan and Greg went I would just like to take a minute to express my sincere gratitude for the great service I received at this dealership. Curtis, Jonathan and Greg went above and beyond to make sure I had the best possible experience. Service was outstanding! it was an absolute pleasure doing business with them. This was the second vehicle I've purchased through this dealership....Highly recommended! - Rick (convertible) More

Wonderful experience I have to say the whole experience was pretty amazing. All the people at Jack Daniels Porsche were awesome, in particular, the associates at reception I have to say the whole experience was pretty amazing. All the people at Jack Daniels Porsche were awesome, in particular, the associates at reception, to Jermaine (our sales professional), Curtis (Manager) and Greg (Finance). We were greeted with enthusiasm and respect right from the beginning. Jermaine (our sales professional) was very helpful and insightful. It is clear his knowledge of the products and his passion for the brand is unrivaled. He proved to be thoughtful, customer-focused and very easy to work with, making the buying experience truly remarkable. Jermaine provided us with a very attractive offer we could not refuse! And to top it off, Martin (General Manager of Jack Daniel Porsche), came by to personally greet and thank us for the purchase. Certainly, this experience lives up to the Porsche’s prestigious automobile brand, value and culture! More

Jack Daniels Porsche in Upper Saddle River, NJ, has a new General Manager that will follow up personally to make sure that you have a pleasant sales experience. in Upper Saddle River, NJ, has a new General Manager that will follow up personally to make sure that you have a pleasant sales experience. More

Buying made easy and enjoyable Kudos to Jack Daniels for hiring such friendly, knowledgeable, and professional staff. I had the pleasure of purchasing my 911 Turbo S and can't say Kudos to Jack Daniels for hiring such friendly, knowledgeable, and professional staff. I had the pleasure of purchasing my 911 Turbo S and can't say enough good things about my experience. Chris Franco was extremely helpful in the build of my car, his expertise and knowledge was unparalleled as was his enthusiasm. Gary Price made the typically arduous task of purchasing a car simple and enjoyable. Clearly the sales and finance staff take their cues from the top, and Evan Gemma is a true gentleman that leads by example. I would not hesitate to buy another car from Jack Daniels Porsche. Jeff P More

An organization that has their finger on the pulse! Ever since the 991's debuted I have made several showroom visits lamenting the demise of the manuals. Paul Mejeune an extremly impassioned, proficient Ever since the 991's debuted I have made several showroom visits lamenting the demise of the manuals. Paul Mejeune an extremly impassioned, proficient brand professional narrowed down the choice to a GTS but coaxed with a PDK. Evan Gemma, the General Manager suggested that I take a Carrera S home to see if it was to my liking. Upon returning the car I changed my intention to order a 7 speed manual to the PDK. I have been buying cars for over 40 years and always felt somewhat besieged when it came to the financial wrap up. Not only was Gary Price well versed in his craft but made the presentation a pleasurable experience. Another plus was that he was knowlegeable about the brand as well as being an enthusiast. I have purchased not only from this dealership but their Audi and VW franchises for over 20 years. The reasons I will return again and again besides their expertise is that they are patient, nurturing and giving. The only thing that rivals their showroom is their servce. That outstanding group headed by meister, Walter Campbell is proactive for on time performance, accurate diagnostics and quality of work. More

Best purchase experience by far I went to Jack Daniels Porsche to purchase my first Porsche - a Macan. David Chais is the most professional sales person I have ever worked with. Da I went to Jack Daniels Porsche to purchase my first Porsche - a Macan. David Chais is the most professional sales person I have ever worked with. David is patient, accommodating, gave great advice and let me take my time. David is extremely knowledgeable about the Macan and made sure every option I chose suited me. He put me into the perfect car for me. When it came to finalizing the transaction, Gary Price was fantastic. Gary was able to provide me with a very competitive interest rate for my purchase and made closing the transaction seamless. I have never been compelled to write a review until this experience. I highly recommend Jack Daniels Porsche, especially David and Gary. More

Wonderful Experience Went from a BMW dealership to Jack Daniels Porsche and the difference was night and day. Picked up a 2012 911 GTS from David Chais. David is a class a Went from a BMW dealership to Jack Daniels Porsche and the difference was night and day. Picked up a 2012 911 GTS from David Chais. David is a class act and was nothing short of wonderful. He found out what my needs were and worked tirelessly to meet them. I was not seriously considering the GTS until he showed it to me. We had a great time on the test drive and I picked up the car a week later. The process from nailing down the details to doing the trade in and picking up the new car was seamless. Gary Price was also a great help, calling me back as late as 8:30 pm and then again at 9:00 am the next morning to make this happen. Great dealership and I would recommend it wholeheartedly. More

Knowledgeable and accommodating Sales and finance were very helpful in explaining the car and making our purchase a very pleasureable experience. While this is not our first Porsche Sales and finance were very helpful in explaining the car and making our purchase a very pleasureable experience. While this is not our first Porsche we have purchased cars from another dealership. This visit began a new and hopefully rewarding relationship with Jack Daniels. More

Worth a trip from Connecticut Gary Price and JimSimon, and Mr. Franco did a great job. The time spent with the paperwork person (Finance) is usually unpleasant because it is their Gary Price and JimSimon, and Mr. Franco did a great job. The time spent with the paperwork person (Finance) is usually unpleasant because it is their job to sell additional products. Gary made the process as easy as possible. He is a great guy. I plan to go back and buy some of the offerings. Jim was super, as well, helping me out because Mr. Franco was away. The dealership itself, I really nicely done. Peter Mineo made me want to start bringing my car there for service. Everyone I dealt with had a great attitude, including the gentleman who helped with the mats. All in all, a great experience. More