Jack Daniels Volkswagen

Very professional. Great people and great service. Good follow up i will definitely return it's needed. Great people and great service. Good follow up i will definitely return it's needed. More

Scott Z. was so helpful and patient. He was knowledgeable and explained everything in great detail! The whole transaction from start to finish was easy and sm was so helpful and patient. He was knowledgeable and explained everything in great detail! The whole transaction from start to finish was easy and smooth! More

Alex was extremely knowledgeable and patient and he truly went above and beyond throughout the entire process. From the moment I sat down, he never pressured me or rushed to get my information. Instead he to went above and beyond throughout the entire process. From the moment I sat down, he never pressured me or rushed to get my information. Instead he took the time to really listen to my needs and answered every question I had. He explained everything thoroughly and made sure I fully understood each step which made the experience smooth and stress free. His professionalism, honesty, and attention to detail really stood out. I would highly recommend working with Alex to anyone looking for a positive and straightforward car buying experience. Couldn't be anymore happier. Thank you Alex so much! More

Mentor was amazing from the moment we walked into the dealership! He went above and beyond to make sure we found the perfect vehicle for our needs. His professionalism, patience, and dedication made the dealership! He went above and beyond to make sure we found the perfect vehicle for our needs. His professionalism, patience, and dedication made the entire process smooth and enjoyable. We couldn’t be happier with our new car and the excellent service we received. Highly recommend! More

Scott is an excellent representative of your company/ your dealership!! He’s very knowledgeable, goes above and beyond to be helpful and understanding throughout the entire process!!! Jason is the co your dealership!! He’s very knowledgeable, goes above and beyond to be helpful and understanding throughout the entire process!!! Jason is the consummate financial business professional and yet another fantastic representative of the Company/Dealership! More

This is my 3rd Lease with Volkswagen and I had the pleasure of working with Paul. Paul was polite, understanding, and transparent. He helped me find the right car within my budget. I also had a great pleasure of working with Paul. Paul was polite, understanding, and transparent. He helped me find the right car within my budget. I also had a great experience with Jason from finance who helped me find the right leasing program. I highly recommend both Paul and Jason because of their professionalism and hospitality. I can’t wait to go back and sign my 4th lease with Volkswagen of Paramus! More

Beautiful, spacious facility with excellent staff that were attentive to our presence before us needing to ask for help. were attentive to our presence before us needing to ask for help. More

They are very helpful and they don’t give you any pressure to buy a car pressure to buy a car More

This is my second car I bought from Jack Daniels. Paul is the best - very knowledgeable, efficient, and friendly. Great experience! Paul is the best - very knowledgeable, efficient, and friendly. Great experience! More

This is the worst experience I have had by far. This purchase has been such an inconvenience to me. I picked a car great I was told it would be ready on Monday I also don’t live close by btw I’m This purchase has been such an inconvenience to me. I picked a car great I was told it would be ready on Monday I also don’t live close by btw I’m 5 min away the seller calls there’s a recall you can pick it up few days. Ok fine. Saturday comes come early he says process will take about an hour ok cool. I get there at 1030 not seen to 1130 than somehow didn’t leave til 230. Would have been fine BUT we finally get to leave in the new car super excited and we are driving and the car floor is pulsating lol I mean HOW? They didn’t test drive the car but at this time they took so much time up already I had to get my kids that I had to call them to bring it a different day. So I just got a new car and within a minute I already had an issue? Not only that I had an expired inspection sticker 8 months. Cmon seriously! I call the mechanic to bring it in to be seen and they gave me a two week window I had to call the person that sold the car that if it doesn’t get resolved I want my refund back. He got an earlier appointment anyways now let’s talk about communication I had to be the one to keep calling to see about my car they called and than just said we will call you back by the end of the day which never happened. Nov 3 I dropped the car off we finally got an answer 3 days ago what it was and that’s only because we kept calling. So NOW.. bc my car under warranty I have to wait the 30 days for them to file a claim … I stated I’m not paying a dime out of my pocket due to they didn’t check the car before giving it to me. He said oh yeah most likely not to me that’s not a definite no. So one wheel hub bearing needs to be fixed I feel if u do one do them all. The used car wasn’t exactly cheap. I just find this all to be funny bc my seller was constantly quoting “this is jack Daniel’s we always leave the customer happy” “this is jack daniela we always want to make the car amazing before giving it to the customer” well I guess not. Now I’m beyond agitated honestly I would NOT recommend this dealership to anyone. More