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Jack Daniels Volkswagen
Fair Lawn, NJ
2,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 12, 2019
Paul is the BEST! From the moment we starting dealing with Paul, there was no stone left unturned. His personalized service and representation of Jack Daniels is to be From the moment we starting dealing with Paul, there was no stone left unturned. His personalized service and representation of Jack Daniels is to be commended. The car we bought is in pristine condition and was all that was advertised. One complaint is that surprisingly the car only came with one key. I had to pay $500.00 for a "key package" in order to get a second key . It's hard for me to understand this additional expense but I couldn't do without an extra key and had to pay it. The dealership could have absorbed the additional cost, not me. The car did not come with mats but Paul promised to take care of the mats, thank you. I will keep Paul and Jack Daniels Volkswagen in mind in the future. More
by KD
Employees Worked With
Jason Ku, Paul Perado
Helpful December 09, 2019
Chris was my salesperson and I have nothing but great things to say. He was knowledgeable and certainly not pushy. He was patient and accommodating. I would recommend him to anyone in the market for a ve things to say. He was knowledgeable and certainly not pushy. He was patient and accommodating. I would recommend him to anyone in the market for a vehicle. Thank you Chris! More
by Jessotanez
Employees Worked With
Christian McAvey
December 09, 2019
Thank your Anthony and Kevin for a great experience at Jack Daniels Volkswagen. I am very happy with my new Tiguan and will recommend friends and family to you in the future. Jack Daniels Volkswagen. I am very happy with my new Tiguan and will recommend friends and family to you in the future. More
by Amanda Pilla
Employees Worked With
Kevin Sai
December 09, 2019
Terrific experience as a new owner As context, I was rather deep into searching for my first car when I met Roland. Though I'd driven regularly up until this point, moving to the garden As context, I was rather deep into searching for my first car when I met Roland. Though I'd driven regularly up until this point, moving to the garden state meant I needed my own. Also, as someone who considers himself fond of cars, I was having trouble settling on the right one. Over the course of several weeks I visited six, maybe seven dealerships and test drove a dozen+ cars. Then I stumbled upon a couple interesting possibilities at Jack Daniels VW and so arranged a visit. At the dealership, I was greeted by Roland, a most affable fellow with whom it was easy to shoot the breeze. That said, we wasted no time, discussing immediately what I was looking for and proceeding to test drive the seeming matches. Automatics were nonstarters but I was wholly out of practise driving stick. So I had anxieties heading to one particular car of interest. Roland allayed my fatalist convictions and his advices eased my trembling person; he displayed impressive patience and conviviality as I stalled more than a couple times. Somehow I came away with a pleasant experience despite blocking traffic at multiple busy junctions. He also directed us toward a lesser-travelled parking lot, where we could safely and briefly tap into some of the car's sportive qualities. Perhaps my mind was made up sooner but it certainly was after the drive. The rest of the story is similar and I'll therefore be brief. Roland was patient, helpful, and knowledgeable. As a new buyer, the process was foreign to me. I did a fair amount of research on the car and the car-buying process but asked questions in scatterbrained manner. As I was unable to visit during the weekdays, I sent frequent text messages and we discussed the prices, credit application, and process often at hours presumably inconvenient for him. This afforded peace of mind as there were several others closely observing the car in question. From the weekend test drive to getting approved mid-week, we were in constant communication. He kept me apprised of precisely what he was doing and summarily addressed all pointed questions I had. The next weekend, I picked up the car and voila. Good experience. Roland is a splendid and helpful fellow. I would advise anyone looking at this dealership to speak with him. More
by newcarbuyer2019
Employees Worked With
Roland Merhej
December 05, 2019
Jack Daniel's is the most attentive and customer oriented dealer in North Jersey. The staff, especially my sales representative, Anthony Mirra, were a delight to work with. I would definitely revisit this de dealer in North Jersey. The staff, especially my sales representative, Anthony Mirra, were a delight to work with. I would definitely revisit this dealership and bring in my family. More
by JGrullon
Employees Worked With
Doug Bucci, Anthony Mirra
December 04, 2019
Best Team I bought MB E class 250 Blue Tech 2015, Paul Perado Product Specialist Jack Daniels VW I helped me and my father on our decision. I can tell only I bought MB E class 250 Blue Tech 2015, Paul Perado Product Specialist Jack Daniels VW I helped me and my father on our decision. I can tell only five stars for Paul. So happy with our buy. Thank You Paul More
by Troci
Employees Worked With
Paul Perado
December 01, 2019
Amazing service Paul is an amazing guy. He helped my wife pick her dream car. He was very honest, straight forward with what he feels would be best for her based on w Paul is an amazing guy. He helped my wife pick her dream car. He was very honest, straight forward with what he feels would be best for her based on what she recommended is important to her. More
by Eram
Employees Worked With
Jason Ku, Paul Perado
December 01, 2019
Outstanding service Paul and Jason were both amazing. Paul took his time explaining what car best fits my needs base on what I thought was important for me. He went t Paul and Jason were both amazing. Paul took his time explaining what car best fits my needs base on what I thought was important for me. He went the extra mile to take me to the wear house to show me all the different colors of a Tiguan. Definitely an above and beyond service More
by Mela
Employees Worked With
Mark Maclay, Jason Ku, Paul Perado
November 29, 2019
Nick made it happen! I'll admit I was probably a tough customer for Nick as I have negotiated a few car deals in my past for myself and other as well as being on the other I'll admit I was probably a tough customer for Nick as I have negotiated a few car deals in my past for myself and other as well as being on the other side of the table as a salesman. Nick was able to get me the car I wanted at a reasonable price and was engaging and personable throughout the entire personable Jason in finance was understanding and easy going as well. So far it's been a joy and I've had to stop at service already (unfortunately) but they were easy and helpful as well. More
by Tiguanguy
Employees Worked With
Jason, Nick Ward
