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Jack Daniels Volkswagen
Fair Lawn, NJ
2,304 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,304 reviews
February 02, 2020
Warranty part caused other part to fail Car was under warranty for bad fuel injectors. The dealership replaced the part under warranty and gave us the car back with a bad catalytic converter Car was under warranty for bad fuel injectors. The dealership replaced the part under warranty and gave us the car back with a bad catalytic converter, which was a result of the failed part. They said there was no way the part caused the catalytic converter to fail - yet another VW dealership and other mechanics said that a failed injector is the biggest cause for catalytic converter failure. Additionally, when the car was being repaired, I said the oil needs to be changed - they asked why?! Why?? - because when a fuel injector fails it dumps gasoline into the engine and contaminates the engine oil. Terrible dealership. More
by ESC
Employees Worked With
Can not recall.
February 01, 2020
Great to deal with. Transaction was quick and smooth. Would buy from again! Staff was friendly and very helpful. Showroom was clean and bright. Great purchase Would buy from again! Staff was friendly and very helpful. Showroom was clean and bright. Great purchase More
by Jkennedy121
Employees Worked With
Paul Perado
January 31, 2020
I would like to thank the JD Volkswagen team for all their help! Not a first time I had a great buying experience with JD Volkswagen Fair Lawn. Great team, Great offers , Great service. Thanks everyb their help! Not a first time I had a great buying experience with JD Volkswagen Fair Lawn. Great team, Great offers , Great service. Thanks everybody More
by Sviatoslav Sereda
Employees Worked With
Mark Maclay, Paul Perado, Justin Rosa
January 31, 2020
It was a pleasure meeting the VW Jack Daniels crew. My experience with Paul Perado from sales was terrific! Very attentive and accomodating! I couldn't ask for a better sales rep. Thank you VW Jack Daniel experience with Paul Perado from sales was terrific! Very attentive and accomodating! I couldn't ask for a better sales rep. Thank you VW Jack Daniels! More
by Fams022
Employees Worked With
Jason Ku, Paul Perado
January 23, 2020
Paul got me to fall in love with my VW immediately. He was extremely kind, patient and he makes sure all your requests are met. Paul always updated me on any news about my car & he personally takes time o was extremely kind, patient and he makes sure all your requests are met. Paul always updated me on any news about my car & he personally takes time out of his day to make sure your enjoying the car and that things are running smoothly. The service at VW was wonderful and I would highly recommend everyone to go!!! More
by Juysha Cruz
Employees Worked With
Paul Perado
January 23, 2020
execptional Highly recommend this dealership very professional staff also very friendly . Kacper and Jason are just exceptional . Listened to what we where look Highly recommend this dealership very professional staff also very friendly . Kacper and Jason are just exceptional . Listened to what we where looking for . We are very happy with our vehicle Chevy equinox More
by Arazeles
Employees Worked With
Kacper Polus, Jason Ku
January 22, 2020
New Car Roland was very professional in putting a deal for me on my second time at the dealership. He was on time and very frindly, I met with him twice and I Roland was very professional in putting a deal for me on my second time at the dealership. He was on time and very frindly, I met with him twice and I was out with my new car in an hour. More
by Rudymudit
Employees Worked With
Roland Merhej
January 22, 2020
Ivan was awesome. He gave us his honest opinion and listened to what we were looking for. We are very happy with our Tiguan. Michelle from internet Sales was awesome but did not get to meet her. But sh listened to what we were looking for. We are very happy with our Tiguan. Michelle from internet Sales was awesome but did not get to meet her. But she got us started in a very positive manner. More
by duster63
Employees Worked With
Michelle from Internet Sales, Doug Bucci, Ivan Druskovich
