Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Daniels Volkswagen
Fair Lawn, NJ
2,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,275 reviews
January 06, 2020
Helpful, informative & very transparent This is my first purchase from Jack Daniels VW and they really exceeded my expectations of a dealership. They pride themselves on exceptional customer This is my first purchase from Jack Daniels VW and they really exceeded my expectations of a dealership. They pride themselves on exceptional customer service. Having had a horrible experience with Honda for my last lease, this was a total 180. I felt like they were actually trying to help me with my situation. I'g glad to have built a relationship with this dealership and am looking forward to my future purchases. Definitely recommending to friends and family. More
by natesusana
Employees Worked With
Justin Pinton, Jason Ku, Paul Perado
January 03, 2020
Very transparent and helpful Great costumer service from Ivan!!! Ivan has been kind, courteous, professional and committed to meeting my expectations in every aspect of my car buy Great costumer service from Ivan!!! Ivan has been kind, courteous, professional and committed to meeting my expectations in every aspect of my car buying experience. Also Jason from the finance has been very attentive with all my questions and concern. Both made sure I understood everything and answered all my questions. Great service, will definitely recommend. More
by dalmatino
Employees Worked With
Jason Ku, Ivan Druskovich
January 03, 2020
Very pleased with the service I went in looking for a car that would fit my needs while getting a great deal. With the help of my salesman christian i was able to get in a car that I went in looking for a car that would fit my needs while getting a great deal. With the help of my salesman christian i was able to get in a car that was for me. He made it a smooth and easy process, Also, thanks to Doug, the finance manager, for sealing the deal. More
by J. Llull
Employees Worked With
Doug Bucci, Christian McAvey
January 03, 2020
Incredible customer service I had purchased from Jack Daniels VW in the past and received exceptional customer service then. It was for that reason that I decided to come back an I had purchased from Jack Daniels VW in the past and received exceptional customer service then. It was for that reason that I decided to come back and nothing changed. I was greeted as if I was family and I spent the first 15 minutes simply catching up with the people there. When it came down to buying the car, they made it hassle free. I told them what I was looking for, what my price range was and they made it work. Throughout the whole process they were patient, they were knowledgeable and they were friendly. I would HIGHLY recommend Jack Daniels to anybody in the market for a car. More
by andrewbell1
Employees Worked With
Doug Bucci, Kevin Sai, Christian McAvey
January 02, 2020
Experience Very easy experience ! I love my car. Ivan & Justin were really professional and nice. They did their best to give me the best deal possible. Thanks s Very easy experience ! I love my car. Ivan & Justin were really professional and nice. They did their best to give me the best deal possible. Thanks so much! More
by kelimeerholz
Employees Worked With
Justin Pinton, Doug Bucci, Ivan Druskovich
January 02, 2020
New Year Dream Automobile Thanks for working with us to make this deal happen! Best selections, best pricing, highly recommended. We're so happy were telling all our friends th Thanks for working with us to make this deal happen! Best selections, best pricing, highly recommended. We're so happy were telling all our friends the place to go is Jack Daniel's dealerships for their next vehicle. Thanks to all and a Happy New Year! More
by jimcarguy
Employees Worked With
Doug Bucci, David Dimor
January 02, 2020
Top notch. From the first phone call to inquire about a used car we saw online till we drove home with our new purchase, it was a wonderful car buying experience From the first phone call to inquire about a used car we saw online till we drove home with our new purchase, it was a wonderful car buying experience. More
by Budster
Employees Worked With
Doug Bucci, Ivan Druskovich
January 02, 2020
Great Start to 2020 Paul was excellent from start to finish. He knew exactly what we were looking for. Paul was patient, knowledgeable and made our first time experience Paul was excellent from start to finish. He knew exactly what we were looking for. Paul was patient, knowledgeable and made our first time experience a great one. Thank you for all your help and assistance, it was a pleasure working and meeting you. More
by andream128@hotmail.com
Employees Worked With
Paul Perado
January 01, 2020
Excellent Personalize Customer Service Jack Daniels Volkswagen's level of professionalism is exceptional. They are best and easy to work with. Leasing my vehicle with Paul was a smooth proc Jack Daniels Volkswagen's level of professionalism is exceptional. They are best and easy to work with. Leasing my vehicle with Paul was a smooth process. He was very knowledgeable and go over and beyond to get me into the car and deal we wanted. Paul has a great sense of humor and is very professional. He understood what I wanted and where I needed to be to secure the deal. Kudos to Paul, refreshing to have been part of the customer journey for a easy and rewarding end game. Paul has earned my trust as a customer and I will continue to be a customer of his and Jack Daniels. Best part was we've wrap up the deal and drove off in new car in less than 1hr. More
by apatel11
Employees Worked With
Paul Perado
December 31, 2019
Amazing Service ! I had an amazing experience working with JD Volkswagon and I would highly recommend their services to anyone looking for a new vehicle. They were kind I had an amazing experience working with JD Volkswagon and I would highly recommend their services to anyone looking for a new vehicle. They were kind and very helpful. Thank you so much! More
by Kaitlyn P
Employees Worked With
Kevin Sai, Ivan Druskovich
