
Jack Daniels Volkswagen
Fair Lawn, NJ
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Our salesman Paul went above and beyond We gave this rating because when we arrived for our appointment, they couldn’t locate the keys. Paul tenaciously hunted them down and was successful. We gave this rating because when we arrived for our appointment, they couldn’t locate the keys. Paul tenaciously hunted them down and was successful. We went on to work with him and Doug and came to a satisfactory resolution for all parties. We picked up our car today and again Paul and Doug were most gracious! More
Really friendly and accommodating The dealership is staffed by friendly and knowledgeable people. Paul, the salesperson was quite knowledgeable and patient and didn’t hesitate when it The dealership is staffed by friendly and knowledgeable people. Paul, the salesperson was quite knowledgeable and patient and didn’t hesitate when it came to finding answers to my questions. I would highly recommend paying this dealership a visit. More

Easy decision with David. I have never been to a VW dealership before, but I'm glad I stopped in. I had a lease ending for another brand and was just looking at what else was o I have never been to a VW dealership before, but I'm glad I stopped in. I had a lease ending for another brand and was just looking at what else was out there. David was very friendly with me and my wife during our time there. He asked me questions on what I'm looking for and making sure I found what fit my needs and me physically. I'm 6'5 so normally not an easy task. David made sure we could come to an agreement on the Tiguan and I left happy. Thanks! More
Great friendly service and Great buying experience with Mark, Romo, Jason and the entire JD VW tram! Very happy with our Tiguan. Glad we chose this dealer over others. Great buying experience with Mark, Romo, Jason and the entire JD VW tram! Very happy with our Tiguan. Glad we chose this dealer over others. More
Great staff! Fast service! Get your car here! I worked with Kacper and Justin at this dealership- this was my first experience with buying from a dealer and they were incredibly kind and East to w I worked with Kacper and Justin at this dealership- this was my first experience with buying from a dealer and they were incredibly kind and East to work with. Conveniently located, courteous staff, and efficient process to get you driving tour new car in no time. Highly recommended!! More
Great sales and customer service Anthony in sales was very helpful and extremely patient in answering all my questions. He got me a great deal on my recent purchase, and I was in my Anthony in sales was very helpful and extremely patient in answering all my questions. He got me a great deal on my recent purchase, and I was in my new Tiguan in one day! No running in circles, very straightforward dealership. 5 stars...I highly recommend Jack Daniels Volkswagon. More
Positive Experience Anthony, who helped me the most throughout the process, was professional and knowledgeable. The original car I was looking for wasn't available on the Anthony, who helped me the most throughout the process, was professional and knowledgeable. The original car I was looking for wasn't available on the lot but Anthony was able to locate one quickly and had it within a couple of days for me to look at. More

Wait time The employees are very friendly there. It’s just a long wait with doing paperwork and insurance there. The parking lot is very small and tight there. The employees are very friendly there. It’s just a long wait with doing paperwork and insurance there. The parking lot is very small and tight there. More
Great experience! I was shopping for my first car so I had tons of questions. Mike did an amazing job answering all of them and addressing all of my concerns. We drove I was shopping for my first car so I had tons of questions. Mike did an amazing job answering all of them and addressing all of my concerns. We drove 4 different cars and Mike was knowledgeable about all of them. I did not feel any pressure or push to buy - Mike genuinely tried to help me get a car which is right for me! Also I want to call out Doug who helped me with all the paperwork - as I'm new to US and all that stuff was super confusing to me. Overall I'm very happy with the experience at Jack Daniels Volkswagen and pretty sure will return here in the future More

Great experience - will be back for the next purchase! What a great experience I had buying this car! This is the second used car I have purchased from Jack Daniels and I will be back when it's time for th What a great experience I had buying this car! This is the second used car I have purchased from Jack Daniels and I will be back when it's time for the next one! Staff is friendly, knowledgeable, and did not pressure me to buy. More