Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Daniels Volkswagen
Fair Lawn, NJ
2,279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,279 reviews
February 05, 2018
SMOOTH AND PROFESSIONAL I have been shopping for cars for over 40 years and I know what a good experience is, when your buying or leasing a car. This experience was flawless. I have been shopping for cars for over 40 years and I know what a good experience is, when your buying or leasing a car. This experience was flawless. More
by Vince B.
Employees Worked With
Scott Zukowski
January 31, 2018
AArgal Thankyou Piero for the new Tiguan! You made everything so refeshingly easy! From the price to getting in the car, the overall experience was great! Thankyou Piero for the new Tiguan! You made everything so refeshingly easy! From the price to getting in the car, the overall experience was great! More
by AAgar
Employees Worked With
Doug Bucci
January 30, 2018
The best car buying experience we have ever experienced. I want to congratulate Jack Daniels Motors for the hiring and development of employees like Kevin Reilly, he made every aspect of this purchase the mo I want to congratulate Jack Daniels Motors for the hiring and development of employees like Kevin Reilly, he made every aspect of this purchase the most professional we have ever experienced ! Thank you ! More
by Anthony 123
Employees Worked With
Kevin Reilly
January 29, 2018
great service department!! Great guys and friendly as well. They wrote down on the receipt additional items that would need changing due to the car's mileage however I did not Great guys and friendly as well. They wrote down on the receipt additional items that would need changing due to the car's mileage however I did not go thru with having it done due to cost of having it done More
by juanvaldez113030
Employees Worked With
Ryan Lindsey
January 28, 2018
Friendly, honest, and accommodating This is my second car from JDV they have been a refreshing change from dealerships I am used to. Jason was a pleasure to deal with and very accommodat This is my second car from JDV they have been a refreshing change from dealerships I am used to. Jason was a pleasure to deal with and very accommodating to our circumstance. They value the fact that a satisfied customer is better than making a one time quick sale. Highly recommended! More
by Alam
Employees Worked With
Jason Ku, Vernon Kuiken
January 27, 2018
New purchase I was looking to trade my car for a 2017 alltrack. Scott was able to help me through a painless process. Received a fair trade vale and a fair price. I was looking to trade my car for a 2017 alltrack. Scott was able to help me through a painless process. Received a fair trade vale and a fair price. Very happy with result. More
by Nicholas c
Employees Worked With
Justin(finance), Scott Zukowski
January 25, 2018
Piero for President ! I'm totally new to the VW family; never owned one before. My experience with Piero, the salesman at this dealership, from test drive, to negotiation, I'm totally new to the VW family; never owned one before. My experience with Piero, the salesman at this dealership, from test drive, to negotiation, to signing the bottom line was seamless. The fit and finish of the 2018 SE Tiguan exceeded my expectations. Coming from an Acura, Piero addressed all of my concerns and any misconceptions I had of VW's. I received a very reasonable offer and I will be sure to return for future purchases, based on my first experience at Jack Daniels VW. Thank You Piero & VW family!! 😊 'Christina More
by Chrisb2283
Employees Worked With
Piero Pacciani
January 21, 2018
Strongly recommend now buying a car from Jack Daniels Volksw I would strongly advise everyone to stay away from Jack Daniels Volkswagen dealership. My wife and I purchased our car in September. Everyone was grea I would strongly advise everyone to stay away from Jack Daniels Volkswagen dealership. My wife and I purchased our car in September. Everyone was great up until we signed the papers for the car, that’s when our nightmare started. We scheduled an appointment for the next day to come and complete the financial paperwork. When we came in the next day, they made us wait for hours with a one year old with no sense of apology before anyone even sat down with us to start the process. In total, we were there for almost 4 hours past our appointment time. Most importantly, we still haven’t received the tags after 4 months of having the car because the dealership is not able to locate the title of the car. The worse part is that they don’t respond to our calls or emails and let us go without temporary tags for multiple days where we had to scramble to find another way to get to our jobs. This has been the most unprofessional encounter with any business that we have ever experienced. If you would like to read real reviews for this dealership, please go to yelp and ignore the 5/5 Facebook rating. During our shopping experience we personally overheard a sales person asking a costumer to ‘not report’ that she waiting for hours and lie and say that she was served within 15 minutes. Therefore, I would strongly suggest you do your research before going to Jack Daniels Volkswagen. More
by Stefke
Employees Worked With
Jason Ko, Greg King Jr, Scott Zukowski
January 20, 2018
A Thorough Inspection Michelle was on top of everything and gave me periodic updates on my car. Together, we reached a decision as to what course of action to take. Michelle was on top of everything and gave me periodic updates on my car. Together, we reached a decision as to what course of action to take. More
by Susan Avidon
Employees Worked With
Michelle McNair
January 20, 2018
Great Experience I have leased several cars from them and have always had a great experience! Scott always listened to what I want and finds a way to make it happen. I have leased several cars from them and have always had a great experience! Scott always listened to what I want and finds a way to make it happen. More
by Goforit1163
Employees Worked With
Scott Zukowski
