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Jack Daniels Volkswagen
Fair Lawn, NJ
2,279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,279 reviews
December 26, 2017
Easy and painless purchase from Scott Scott Zukowski made purchasing a new 2018 Passat easy and seamless. He was thorough and explained the process thoroughly. I would highly recommend hi Scott Zukowski made purchasing a new 2018 Passat easy and seamless. He was thorough and explained the process thoroughly. I would highly recommend him again More
by five03574
Employees Worked With
Scott Zukowski
December 26, 2017
Very good customer service Christopher was very helpful and very patient through out the process. I would definitely recommend this delearship and Chris! A very happy customer : Christopher was very helpful and very patient through out the process. I would definitely recommend this delearship and Chris! A very happy customer :) Happy Holidays! More
by Alyary
Employees Worked With
Christopher De La Cruz
December 21, 2017
Great service and support Having done business with JDVW in the past, our experience was nothing less than professional, prompt and enjoyable. Great service from Scott Zukows Having done business with JDVW in the past, our experience was nothing less than professional, prompt and enjoyable. Great service from Scott Zukowski and his team of seasoned and highly informed associates. I can always count on Jack Daniels to deliver cheer during the holidays. More
by Howard721
Employees Worked With
Scott Zukowski
December 13, 2017
Overall smooth from start to finish. I am a returning customer at Jack Daniels dealership. Overall my last visit at the dealership was quite smooth. I would like to extend my gratitude to I am a returning customer at Jack Daniels dealership. Overall my last visit at the dealership was quite smooth. I would like to extend my gratitude towards my sales rep Kevin Sai for his hospitality and overall commitment to making my requests possible. Looking forward towards my future visit at Jack Daniels. More
by Arod2k18
Employees Worked With
Kevin Sai
December 13, 2017
Excellent customer experience Kevin was very professional and he went out of his way to make the shopping experience as easy as possible. I look forward to Kevin’s assistance when Kevin was very professional and he went out of his way to make the shopping experience as easy as possible. I look forward to Kevin’s assistance when my current lease expires and it’s time for another Volkswagen. More
by KJGolf
Employees Worked With
Kevin Sai
December 06, 2017
Very nice employees , it was comfortable and enjoyable Dealer was very good at explaining the features of the vehicle I was purchasing. He was very kind and thoughtful about my requests. He was courteous Dealer was very good at explaining the features of the vehicle I was purchasing. He was very kind and thoughtful about my requests. He was courteous and efficient. More
by dd525
Employees Worked With
Christopher De La Cruz
December 05, 2017
Great buying experience Jack Daniels has a really nice showroom, the people who work there are friendly and knowledgeable. Porto was who I dealt with and he was a pleasure. H Jack Daniels has a really nice showroom, the people who work there are friendly and knowledgeable. Porto was who I dealt with and he was a pleasure. He was knowledgeable and very personable. He made the process very easy and deciphered all of the in and outs for us. I leased a 2017 Tiguan and Love the vehicle. I would recommend Jack Daniels and especially Piero to anyone looking to buy or lease a VW. I would also recommend them to anyone looking to buy a car period. I have found my dealership and will go nowhere else. More
by Sailking
Employees Worked With
Piero
December 05, 2017
Did Trade-In, they crashed car after and we got sued. Recently did a car trade-in with them. While in there possession they got it into an accident & we were sued since they never transferred title®ist Recently did a car trade-in with them. While in there possession they got it into an accident & we were sued since they never transferred title®istration properly and were driving it with unregistered plates according to the responding police officer. We incurred court fees in the process. They originally denied that it was there employee driving the car, but was proven by police records to have been their employee. I was told we would be reimbursed for court fees but have been ignored by their reps since. A customer should not be at risk of getting sued during what is one of the most standard business procedures in your industry, and if they are, I would have at least hoped you'd be apologetic and work to make it right. More
by trashx44
Employees Worked With
Don't Recall
November 30, 2017
Excellent! My experience with Jack Daniels has been nothing but fantastic! I was able to make a appointment with in minutes, got the exact time I wanted with exc My experience with Jack Daniels has been nothing but fantastic! I was able to make a appointment with in minutes, got the exact time I wanted with exceptional and fast service! More
by Walter Lazorczyk
Employees Worked With
Rich from volkswagen service
November 30, 2017
Love Jack Daniels Chris DeLaCruz was the best. I was just looking. Was giving good deal. 2018 Tiguan. Traded in 2015 Limited Edition Passat. Love VW. Jack Daniels the b Chris DeLaCruz was the best. I was just looking. Was giving good deal. 2018 Tiguan. Traded in 2015 Limited Edition Passat. Love VW. Jack Daniels the best. More
by Traci1971
Employees Worked With
Greg King, Christopher De La Cruz
