
Jack Daniels Volkswagen
Fair Lawn, NJ
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Exceptional service The staff, especially Don Chittum are extremely knowledgeable and helpful with everything and anything. Don has continually gone out if his way to tak The staff, especially Don Chittum are extremely knowledgeable and helpful with everything and anything. Don has continually gone out if his way to take that extra step to assure customer satisfaction . I have friends that I have referred to Don and every one of them have said the same thing. I can trust Don and his staff for all my car shopping needs. I would highly recommend them to anyone. More
Great experience Excellent service from the team. Not your typical car buying experience. Don Chittum and the rest of the team seemed to care not only about what we ne Excellent service from the team. Not your typical car buying experience. Don Chittum and the rest of the team seemed to care not only about what we needed, but also what we wanted. They took the time to help is find the right car and not just the one that was in front of us. Thanks to all - we'll see you next year for our sons first car! More
Great experience Chris along with the rest of the staff at Jack Daniels Volkswagen made purchasing my first car a very pleasant experience. Very pleased with my new ve Chris along with the rest of the staff at Jack Daniels Volkswagen made purchasing my first car a very pleasant experience. Very pleased with my new vehicle. More
Professional and knowledgeable Greg King and Jon were super professional and knowledgeable. I would highly recommend buying a VW from these guys. Anyone looking for a car should cal Greg King and Jon were super professional and knowledgeable. I would highly recommend buying a VW from these guys. Anyone looking for a car should call. More
Excellent Dealership! I always find Jack Daniels Volkswagon to be a professional operation with good advice, fair prices and attention to details. The buying process is fas I always find Jack Daniels Volkswagon to be a professional operation with good advice, fair prices and attention to details. The buying process is fast and easy. Scott is fantastic as are the other salepeople and that in addition to wanting a superior car is why I keep returning. More
Great experience! It was our first time purchasing a car and we are very happy with our experience. Les and his team were great at answering the million questions we ha It was our first time purchasing a car and we are very happy with our experience. Les and his team were great at answering the million questions we had and it was nice chatting with him while waiting for all the paper work to get completed. They were very patient while we shopped around for insurance, never made us feel like we were a pain in the butt. Les called me back two days later to check up on us to make sure everything was okay, and I appreciate it that a lot. Again all in all customer service was great, we are very pleased!! Totally recommend this dealership, also see Les he works very hard to make sure to meet his customers needs! More
Best car buying experience I've had Went here this past Saturday with my fiancée and was lucky enough to work with Jon Francis during the sales process. I cannot speak highly enough of h Went here this past Saturday with my fiancée and was lucky enough to work with Jon Francis during the sales process. I cannot speak highly enough of him and how friendly and knowledgeable and not pushy he was during the whole process. He worked with us from start to finish from the test drive to the trade in process to the eventual pickup. The finance guy we worked with, Doug Bucci was also very nice and very helpful and organized. Guys like these are increasingly becoming a rarity in the sales business and we're thankful we worked with them. More
Quick and fast Got in at 5pm. Was expecting to have to leave my car but they quickly replaced my tire and I was back on the road within 45 minutes. They even cleaned Got in at 5pm. Was expecting to have to leave my car but they quickly replaced my tire and I was back on the road within 45 minutes. They even cleaned the car!!! Great job!!! More
Very efficient and fast service All items were clearly communicated and executed as indicated. I would definitely come back for a follow-up service for my vehicle. Michelle was ver All items were clearly communicated and executed as indicated. I would definitely come back for a follow-up service for my vehicle. Michelle was very helpful. More
air bag recall vw is concerned about its customers. easy to schedule appointment . friendly people. clean bathroom. close to home. like the shudle service. t vw is concerned about its customers. easy to schedule appointment . friendly people. clean bathroom. close to home. like the shudle service. the car wash at the end of service. More