
Jack Daniels Volkswagen
Fair Lawn, NJ
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Scott Z the salesman is very professional and friendly! He made the process run smoothly and easy. Everything was explained thoroughly and i had no concerns. He made the process run smoothly and easy. Everything was explained thoroughly and i had no concerns. More
Salesperson Brian was great, very helpful and responsive. However, after settling in a deal that satisfied all parties and constant communication through out the day once I arrived on site to sign required p However, after settling in a deal that satisfied all parties and constant communication through out the day once I arrived on site to sign required papers and pick up vehicle, the deal we previously agreed on had changed DRASTICALLY. The finance manager whom I cannot recall his name claims “he was too busy and swamped because he was just returning from Punta Cana” to have the decency to reach out or have someone reach out to me to explain the change and inquire if we wanted to proceed. Instead, they allowed me to come in, test drive the vehicle for the second time, sign all required documents and then an hour after meet with the financial manager who drops the bomb. The icing on the cake was his response about being on vacation and not having the time to reach out. Meanwhile I called and sent text messages all day long to ensure we were still on the same page. It was one of the most stressful situations. Will not ever purchase from this location again SOLELY BECAUSE OF THAT FINANCIAL MANAGER. More
I was buying a car for my son called several dealers received a quote over the phone from Jack Daniels went down the next day from NY. Staff was polite, professional and upfront. Very satisfied and wou received a quote over the phone from Jack Daniels went down the next day from NY. Staff was polite, professional and upfront. Very satisfied and would buy another vehicle from them. More
I just purchased a VW from Paul Perado at Jack Daniels VW. This was the best experience I have had at a car dealership and the best sales person I have worked with. We all know buying a car can be a tou VW. This was the best experience I have had at a car dealership and the best sales person I have worked with. We all know buying a car can be a tough experience, Paul made it a 5 stat experience. Thanks Paul and Jack Daniels VW! More
From start to finish, Jack Daniels provided great service and made buying my new Tiguan smooth and easy. Scott S. was super to deal with and provided me with several buying options and a fair price. I love m and made buying my new Tiguan smooth and easy. Scott S. was super to deal with and provided me with several buying options and a fair price. I love my SUV and the time I spent picking it out and test driving it was enjoyable. We were treated very well by everyone and the showroom was modern and comfortable. Scott did everything in his power to make sure I was satisfied. Thank you. More