Jack Daniels Volkswagen

Customer is #1! I sent my husband to check out a car for me. Rick answered all the questions I sent with my husband and we scheduled an appointment for the next day t I sent my husband to check out a car for me. Rick answered all the questions I sent with my husband and we scheduled an appointment for the next day to drive the car. Rick was a great, friendly salesperson. He answered all my questions (I had a lot), and the process went very smoothly. The credit/financing department was also awesome to deal with - very friendly and knowledgeable. Quite a few people from the dealership have already called me to find out how my purchase went and if I was happy. Great follow up. Customer is #1! More

Scott Zukowski is the best salesman Scott Zukoski is an honest, direct and to the point salesman. He does not nickel and dime a customer and gets right to the bottom line which makes a Scott Zukoski is an honest, direct and to the point salesman. He does not nickel and dime a customer and gets right to the bottom line which makes a uch appreciated customer. More

Maryland Buyer, Doug B and Justin P are the best!!!!!!!!!!!! I found my dream car at Jack Daniels Motors dealership after searching for months. Doug Bucci was so helpful, answering all my questions . Justin Pin I found my dream car at Jack Daniels Motors dealership after searching for months. Doug Bucci was so helpful, answering all my questions . Justin Pintin. was wonderful as well. Once we had the finances settled, I drove 4 and half hours from Maryland to New Jersey and I must say it was worth it. The great thing about this dealership is that when I arrived, they had more good news. Justin P. had found me a another lender with a better rate. The car was everything I hoped for and more. By the time I arrived they were closing and waited to finished my transaction. Doug Bucci was so nice to help me as I returned my rental car. By this time, it was way after closing time. Also my GPS was not working probably but Doug Bucci knew where the rental car company was located and I followed him there. Its not every day that you meet a sales person who goes above and beyond his job description. I really appreciated his assistance. Also I am grateful to Justin Pintin. The altruistic nature of these two individuals is remarkable. They made my experience very wonderful, and I am beyond satisfied with their service. I would definitely recommend them and Jack Daniels Motors Inc. More

Golf R $2000 over MSRP Spoke with 8 dealerships about 2015 Golf R and availability being limited. Every dealership said the price would be MSRP when available. Jack Daniels Spoke with 8 dealerships about 2015 Golf R and availability being limited. Every dealership said the price would be MSRP when available. Jack Daniels of course gets one in, immediatel calls me and they wants $2000 over MSRP. Clearly shows they are out to screw you at the opportune moment. More

Leasing VW Experience This is super long overdue! My experience was pleasant and highly recommend this dealership. It can be very stressful working with car salesman but it This is super long overdue! My experience was pleasant and highly recommend this dealership. It can be very stressful working with car salesman but it wasnt at all with Alfredo. I highly recommend him and ask for him. You will be very pleased and his customer service is on point. More

Bad Experience All i can say is do your research and make sure you have a good understanding of your credit and rates , I had to walk out of the deal for certain rea All i can say is do your research and make sure you have a good understanding of your credit and rates , I had to walk out of the deal for certain reasons , But since i went to that showroom based on this dealer rating i wanted to provide my valuable experience so that fellow persons like me can take a better approach! More

Customer Focused My entire experience with Jack Daniels was great. They get to know the customer and establish the correct sales experience. The dealership staff and a My entire experience with Jack Daniels was great. They get to know the customer and establish the correct sales experience. The dealership staff and amenities are first rate. Rick Klein was enthusiastic about showing me everything about the vehicle and the dealership services. Everyone was friendly and willing to work at the pace I required. More

Terrible service I take my care to oil change and that stole my brand new spare tire. That change it with other used tire! Also that will do everything to take more mo I take my care to oil change and that stole my brand new spare tire. That change it with other used tire! Also that will do everything to take more money from you. More

2015 Passat I am not a fan of car shopping, but I have to say, this dealership was such a pleasure! I am truly honored to have given them my business!!! I am not a fan of car shopping, but I have to say, this dealership was such a pleasure! I am truly honored to have given them my business!!! More

Alfredo Gonzales ROCKS! Our salesman was very polite, professional and knowledgeable about the vehicle that we were interested in, without being pushy or overbearing. Alfred Our salesman was very polite, professional and knowledgeable about the vehicle that we were interested in, without being pushy or overbearing. Alfredo even went out into the freezing rain to help prepare our vehicle so that we could leave with it the night that we negotiated the sale. He really gets what customer service is about and followed up with us several times without hesitation just to make sure that we were satisfied with our choice and to let us know that he would be ordering an owner's manual for us as soon as possible. Because of Alfredo, even though we were purchasing a 2013 left over, we were treated as first class customers had a truly great experience at Jack Daniel VW. More